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Kurzan
02-18-2009, 11:01 AM
I didn't see a specific area for this so I just decided to post it under the tech bug, maybe someone can redirect me to a better place to post this. But anyway here's my situtation...


I was reactivating a second account for a friend, which was combined with an old daoc account. When I went to reactivate I accidentally reactivated the daoc account instead of War. I called EA and had the money refunded, then went and activated the correct account. When I checked the next day, the old daoc account was no longer closed but terminated. In the future I may decide to play daoc again since I still have a few friends that play there so I'm wondering if there's a way to get that account un-terminated? Anyway I know this isn't directly related to War but i figured official forums would be a good place to start. I didn't want call EA and wait on hour on the phone again unless I have to.

I also found a thread on the vnboards which is similar to my situation

http://vnboards.ign.com/warhammer_online_age_of_reckoning_general_board/b22997/110287739/p1/?9

Source (http://forums.warhammeronline.com/warhammer/board/message?board.id=pts-bugs_tech&thread.id=104&page=1#M104)

athomson_EAMythic
02-18-2009, 11:17 AM
Terminated in this instance means Billing Terminated. This is our policy when we have a bank charge-back to make sure the customer is involved before the account is opened again. You will have to call the billing department at 650-628-1001.

Now, back to the regularly scheduled 1.2 posts....

Thanks,
Ci-Ci

Ci-Ci Thomson
Software Engineer
Warhammer Online: Age of Reckoning

Source (http://forums.warhammeronline.com/warhammer/board/message?board.id=pts-bugs_tech&message.id=107#M104)