[EU Herald] - Website Maintenance

[Cleofis]

From the EU WAR Herald we have: Website Maintenance.

During Thursday, July 31st and Friday, August 1st, we will commence website maintenance in order to increase performance. This will render www.war-europe.com (http://www.war-europe.com) unavailable, including account services. This work will be finished and the website brought back online on Friday, August 1st. Please note that some of the content on our Newsletter is hosted on our website, hence some Newsletter content will be unavailable during this maintenance. We apologise for any inconvenience caused by this.
Source (http://www.war-europe.com/#/news/?lang=en&id_news=en75)

[Pheron Soulflayer]

AAAW i posted this not long ago said it was being approved : (

[Absinthe]

Good, Good, GOOD news!

[Sockerbit]

...we will commence website maintenance in order to increase performance.

That's the reason...they aren't going to just take it down for two days just to add a beta section.

[Pheron Soulflayer]

yes but the newsletter will have been released also so they might add new content

[pzykozis]

That's the reason...they aren't going to just take it down for two days just to add a beta section.

could be put in at the same time though... seeing as that section of the site is completely lacking... as in.. there isn't that section of the site at all.

[Rejected]

They should rename the site "WAR-Flash.com"

[Sockerbit]

could be put in at the same time though... seeing as that section of the site is completely lacking... as in.. there isn't that section of the site at all.

True they could very well do it, but why not just tell us? Seems totally pointless in keeping it secret.

[Absinthe]

True they could very well do it, but why not just tell us? Seems totally pointless in keeping it secret.

Hm I dont know for sure, I really hope for the Beta section. Anyway its good news :) Waiting on WAR is a part of the fun :) (really small part :P).

[Brute]

you can tell its been too long.. people look way to much into things now, if this game isnt out by late september we'll start seeing ritual suicides, terroist attacks on MythicHQ and riots in the streets..

if it isnt out by september ppl will go all like "Did you see paul cough at that convention? I bet it means kennedy got murdered by the government!!"

[Thehivetyran]

I always laugh when as soon as a event or what not is around the corner ppl always hope for stuff...

E3 - "ohh new trailer and NDA :D"
When E3 doesnt give that i read on a trailer someone saying, " oh erm, well, comicon's coming soon they'll obviously give something for that."

Then it's " no? Newsletter! yea the newsletter will have something"
now "site maintenace must have New stuff!"

it really does make me chuckle how ppl latch onto the nearest thing around the corner.

[Sigz]

They've been talking about releasing a brand new site. My guess is that they'll do just that.

[Bartimeaus]

I'm hoping for some news or something with the maintenance, but then i'm always overly optimisic :D and people are hooked on each new thing hoping for new news so at the moment they don't need to tell us, suspense is half the fun ;)

[Tyrhem]

I want to see first and then I'll be happy ;p

Maybe we won't even notice change :o

[Merakis]

Well... thanks for letting us know :eek:

[Wice]

http://www.war-europe.com/#/news/?id_news=en77&lang=en

Maintenance has been delayed for unkown reason.

[Drunkenmaster]

Well, that might suggest they had something more then a regular maintenance planned.

[Bl4ckH4wk]

Hopefully something big :D

[Snug]

I always laugh when as soon as a event or what not is around the corner ppl always hope for stuff...

E3 - "ohh new trailer and NDA :D"
When E3 doesnt give that i read on a trailer someone saying, " oh erm, well, comicon's coming soon they'll obviously give something for that."

Then it's " no? Newsletter! yea the newsletter will have something"
now "site maintenace must have New stuff!"

it really does make me chuckle how ppl latch onto the nearest thing around the corner.

that's true sadly...

[Calelith]

It had better be something worth waiting for lol

[Sycopat]

I'm done getting my hopes up. I imagine that was the pre-open beta registration account centre thing going up. ANd that it's been delayed because it's reason to be has been delayed. Or cut to a fraction of intended.

I speculate the guild beta feedback wasn't as positive as mythic wanted.

[Zaphira]

True they could very well do it, but why not just tell us? Seems totally pointless in keeping it secret.

So if they screw it up we don't say "hey you screwed it up!" But they do also say they whey might be adding the account service so its all good, I htink we are getting there ^^

[Zaphira]

It had better be something worth waiting for lol

Don't worry if it all goes horribly wrong, there's always Aion on the way ^^ :lol:

[ivygun81]

I'm done getting my hopes up. I imagine that was the pre-open beta registration account centre thing going up. ANd that it's been delayed because it's reason to be has been delayed. Or cut to a fraction of intended.
I speculate the guild beta feedback wasn't as positive as mythic wanted.

tbh i lost all hope the minute i heard GOA had anything to do with it..
they where useless when i used to play DAOC and they are useless now, i was hoping that they would have improved and got there act together in the last 6 years, but it seems they are still useless. come on GOA you have been running the EU service for DAOC since the start, you should know how this works by now...

on the bright side of EU delays at least we will find out whats broken in advance before we get to play the game and end up wasting all our time on X broken quest etc.

but on the downsides we are yet again second rate customers to our American brothers over the pond..

[Rejected]

tbh i lost all hope the minute i heard GOA had anything to do with it..
they where useless when i used to play DAOC and they are useless now, i was hoping that they would have improved and got there act together in the last 6 years, but it seems they are still useless. come on GOA you have been running the EU service for DAOC since the start, you should know how this works by now...

on the bright side of EU delays at least we will find out whats broken in advance before we get to play the game and end up wasting all our time on X broken quest etc.

but on the downsides we are yet again second rate customers to our American brothers over the pond..

For those exact reasons, I played US DAoC. I got a very bad vibe from GOA just before the EU launch (which was much delayed compared to the US one) and I am getting the same vibes now. We get a lot "we're doing x and fixing z" but we never see any results. All we see is the same "HAHAHA THEY BELIEVED US!" mentality as when DAoC launched. (And to GOA reps: Giving us "answers" in a Q&A thread that we already knew from months back doesn't count as caring. That's you guys trying to put out fires with gasoline.)

I'm still trying the EU version but if they screw up (which I believe they will) I will cancel my accounts and order the US one again.

[Nurf]

I'm just seriously hoping they get this right...

But with the US Preview Weekend just being announced, I too am starting to have my doubts :S

[morgb]

tbh i lost all hope the minute i heard GOA had anything to do with it..
they where useless when i used to play DAOC and they are useless now, i was hoping that they would have improved and got there act together in the last 6 years, but it seems they are still useless. come on GOA you have been running the EU service for DAOC since the start, you should know how this works by now...

on the bright side of EU delays at least we will find out whats broken in advance before we get to play the game and end up wasting all our time on X broken quest etc.

but on the downsides we are yet again second rate customers to our American brothers over the pond..


It's a disgrace tbh, being treated like second rate customers, meantime we're getting snippets of news from the US regarding preview weekends etc etc.

I've no idea what's going on anymore, totally confused + left in the dark.

Feel robbed at the moment, was really looking forward to this. Mythic/GOA/EA all the same in my book.

/rant over

[Rejected]

It's a disgrace tbh, being treated like second rate customers, meantime we're getting snippets of news from the US regarding preview weekends etc etc.

I've no idea what's going on anymore, totally confused + left in the dark.

Feel robbed at the moment, was really looking forward to this. Mythic/GOA/EA all the same in my book.

/rant over

Hold your horses there, Mythic always tried to be honest with info and be out with info as soon as they could. It's their lackey GOA that has the issues.

Edit: However we now see how far the so called promise of equal treatement Mythic gave. Mythic, when will you realize that GOA can't tie their own shoes, much less provide for us what you provide for the US players.

[Stuntie]

GOA have a serious communications issue!!!

Oh wow, we can see details on Guild highlights, whats happening at Leipzeig, and new movie stuff on MTV.
But where the heck is the vital information that people wish to or need know right now.

No information on the fact that the Open Beta registrations are currently for the US only.
No details of when (or even if...) the EU will get a registration center.
Not even a 'comming soon...' message
How many customers are getting confused and exacerbated by a lack of information from the MAIN SITE for War Europe.

I don't care if it has been discussed and made clear on half a dozen 'affiliate' sites. The information should be on the main site to clarify it for all officially.
The lack of such basic information is quite frankly unaceptable.
If you can post info on MTV showing a video then you clearly have the ability to post messages clarifying the current confusion. The fact that you have not done so is quite perplexing.

Are you simply not bothered about the frustration and dismay the situation is generating? Do you not have any experise in customer relations? For if so you would realize how bad yours is at the moment. Half the info we know has come from other sources than the official web site. And even those tidbits of information are still not up on the site, even though they have been know for days or weeks.

The GOA community managers and developers posted in another now locked thread talk about sending questions off to be answered by higher ups.
Who do you need to send an email of to get the answer to 'should we update the wwebsite?', or 'Should we explain about registration being US only at the moment, so as to clarify things to our customers?'. Shouldn't such things be self evident?

Are you not in control of your own site?
Are you incapable of adding even a 'here is the score... registration coming soon...' message along side the other news items?


Communication is king. We don't mind delays, and can deal with disappointment. But what we don't like is not being told what is going on, and having to turn to rumour and guesswork to find things out.

Sort out the website or get someone in who can.

[KiyokaMakibi]

It's a disgrace tbh, being treated like second rate customers, meantime we're getting snippets of news from the US regarding preview weekends etc etc.

I've no idea what's going on anymore, totally confused + left in the dark.

Feel robbed at the moment, was really looking forward to this. Mythic/GOA/EA all the same in my book.

/rant over

America is the bigger country, and has more money. Greed is one of our greatest sins. Figures we always get 2nd hand treatment.

[Sangius]

How hard is it to answer 3 simple questions? when will EU get a beta center, will we have a preview weekend, and when? We were promised answers 4 days ago, how hard is it to pick up the bloody phone or email someone who knows? GOA should be able to answer these questions at least surely? The complete lack of communication is a big fail on GOA's part.

[Martie]

Daoc all over again. I just cannot believe 6 years of handling and destroying the EU Daoc community that they still bring this level of service and communication to the eu community. I really just pray to the gods that the eu community is for WAr is screwed around like with Daoc, forcing the players to all playe on the US servers.


One thing that Blizzard for all the crap that they get, atleast their EU community isnt treated like 2nd rate customer base.

[Letxe]

So, let's see if i get this straight.

- US players have a nice site, always updated, have their account site up and can download the game, plus they are getting their preview weekend 4-5 days from today.
- EU players have a crappy site with old news and no account site.

Now that's just equal treatment, don't you think?

:shock:

[ivygun81]

So, let's see if i get this straight.
- US players have a nice site, always updated, have their account site up and can download the game, plus they are getting their preview weekend 4-5 days from today.
- EU players have a crappy site with old news and no account site.

Now that's just equal treatment, don't you think?
:shock:

what do we expect its GOA..
mythic don't seem to give a crap about Europe, as they have already said, we are getting charged more for our subs as its more expensive to run a business in Europe.

Strange... Blizzard didn't have a problem with it..

as much as i hate blizzard at least they know how to run a MMO fairly..
No Preferential treatment of the US, No second rate treatment for the EU

im going to start a new Topic - GOA Acronyms :D at least it will give us a topic to release our stress in..

http://www.warhammeralliance.com/forums/showthread.php?p=1138032#post1138032

well it was open, boring admin just locked it, ahh well back to abusing them here i guess..

GIVE US INFO

[Rejected]

Don't abuse them, that will get you no where. Voice your opinion, but do so without abusing, please. Abuse will lead them not to post anywhere. (Not much difference from now though ;) )

[akimbo]

how about a bit of fairness and open up the US registration/client download/preview weekend access to EU customers? why not duplicate the whole reg. system and host it on a different link for EU customers and simply change the db? hell, even dropping a line to Fileplanet and letting them know there's some more valid keys to be added, send them over and allow us to download just like everybody else?
Frankly i think it's EA/Mythic who should step up, it's their product and i think it's already established that GOA isn't worth much. Do a bit of light reading and you will find out no one is planning on playing EU servers anymore really with GOA involved. I also smell lawsuit.

[Higgo]

I just dont get it.

GOA asked us for questions, we supplied bucket loads and we've heard nothing... whats going on?

Isn't it about time someone from EAmythic replied to one of these posts to either defend GOA or tell us they're getting the boot?

[Rejected]

how about a bit of fairness and open up the US registration/client download/preview weekend access to EU customers? why not duplicate the whole reg. system and host it on a different link for EU customers and simply change the db? hell, even dropping a line to Fileplanet and letting them know there's some more valid keys to be added, send them over and allow us to download just like everybody else?
Frankly i think it's EA/Mythic who should step up, it's their product and i think it's already established that GOA isn't worth much. Do a bit of light reading and you will find out no one is planning on playing EU servers anymore really with GOA involved. I also smell lawsuit.

Get real mate. I've read maybe 1(!) post that said they cancelled their order. The vast majority will still play EU. Also a lawsuit in Europe? Haha, sure. That stuff works in the US. In Europe, the courts, and companies, laugh at you.

[Peemja]

America is the bigger country, and has more money. Greed is one of our greatest sins. Figures we always get 2nd hand treatment.
America is not a country. :p

[akimbo]

The closer we get to Preview Weekend the harder will be for GOA. And i'm pretty sure if US customers flood the internets with info from those 3 days of probable joy, EU customers might change their minds. And for some i'm sure it's already hard to take part in that preview since it takes a while to download the client. I for one look at these 2 CE EU preorder codes sitting on my desk and they do start looking like expensive paper already;)

[Viz79]

If GOA doesnt act now, they are in so much trouble. The NDA is about to break, people will be dying to play AND they will know the US players are playing it and loving it.

They will want the preview weekend and they will want to play NOW. Lets see what they do.

[peo]

If GOA doesnt act now, they are in so much trouble. The NDA is about to break, people will be dying to play AND they will know the US players are playing it and loving it.

They will want the preview weekend and they will want to play NOW. Lets see what they do.

Nothing as it hasn't been promised to us in advance...

[voyager]

Not sure if this is old news but I believe GOA has updated their site with Pre-Order partners and beta registeration. I do not play off and/or live the EU so I will not be able to test if its working. Just a heads-up for EU WAR fans. Ignore if this is old news.

http://www.war-europe.com/

[wicedark]

are we in eu geting to play at this weend or is the us only and why do GoA not say any thing abut it the a to slow, and why is it all way us the have the frist time and not eu the have the frist go is all ways us the start the beta the same in wow it was the us the did the updat frist but i hop that we are plaing this weend.

[Gretsch]

it says Register for beta but you can just register there is no space or box to enter codes or beta keys its not updated yet so its all it sayd OPEN BETA HERE but it just doesent work...

[wicedark]

I think that EA shudt get another panter in EU to get GOA cant find it out is bad for GOA not to deliver what is need it and it sad to see that EU cant make it and the dont give us any new on the beta open this weend on the eu webside. GOA get a grip and pull you up in gear and tell us some thing and do what is need to get done to get it running

[Matrim]

Get real mate. I've read maybe 1(!) post that said they cancelled their order. The vast majority will still play EU. Also a lawsuit in Europe? Haha, sure. That stuff works in the US. In Europe, the courts, and companies, laugh at you.

Actually a lot more people than that have switched...some whole guilds have switched. Not to mention all the people who went with US to begin with when they heard GOA was handling EU, lot of the DAOC vets for example. Not that it matters much on the long run, what would even a 1 000 people matter?

[Stuntie]

Not sure if this is old news but I believe GOA has updated their site with Pre-Order partners and beta registeration. I do not play off and/or live the EU so I will not be able to test if its working. Just a heads-up for EU WAR fans. Ignore if this is old news.

http://www.war-europe.com/

Thats the old register for Closed Beta link that has been up for ages.
All you do with that link is subscribe to the newsletter and join the closed beta queue.
Assuming of course you can get past the bugs.
Still doesn't accept valid UK post codes for instance. Been what, at least a year since I registered, and informed them of the bug at the same time.
So great work there GOA!!!


Never mind updating for open beta I half expect the closed beta registration link to still be there when the game goes live!!

[Rejected]

Constructive critisism to GOA:

Get out of the business of hosting games.
Get out of the business of customer service.
Get out of the business of community management.

Actually, the lot of you should probably stay away from computers - period.

You said you learned from the DAoC experience. So what did you learn? New ways to piss off your customers? New ways of telling lies that they will actually believe (until they are proven lies, which wasn't hard. The whole announcement debacle is ridicilous)?

GOA, please. Just stop what you're doing and hand over the Mythic deal to someone who has a know-how. You obviously don't.

[morgb]

Sounds to me like GOA's data centre is not ready, surely that’s the only explanation for this blatant disregard of the European community.

We'll be lucky to make it in time for open beta. What kinda odds we looking at ? any gamblers here :p

[wicedark]

70 to 10 i will mean

[Sarcasm]

So much for GOA and there words of something will be posted today on teh 19th ?

website still teh same usless rubbish, no mention of the NDA gone....

i saw like 5-7 updates from 9am USA time which was like 3pm for us in EU
then the final update NDA lifted..... and GOA have done what? ahhh nothing no updates on website no information what so ever

please get something sorted.... information is key to us as players and consumers...

atm u giving none and making rather poor trys to disguise teh fact.. EA/ Games workshop / Mythic really should look at yoru inability to run this and maybe decide the future lies in a company what hasa idea of what its doing and get the job done..... now 23.23 and website still no change , good job GOA your deffo no in teh EA game

[Dropkick]

They must of read your post as the NDA news was posted at 23:26

[akimbo]

Possible next news on war-europe.com:
- John, our web designer just had cake!
- GOA planning on having internets. World first!
- All Warhammer EU customers to receive 6 months free playtime for Hello Kitty Adventure Island. Warhammer deal canceled.

Seriously, i know these guys are hiring, question is someone's actually working there?

[sshephh]

Remember the 3 days the entire GOA operation shut down mid week, last week ?

Well guess what the beta server died on Friday and all the tech's had burned though their hours so it stayed down until Monday.

They have said they are hiring more techs, and indeed there are a bunch of open vacancies with the job agency they use.

The worrying issue for me is the game is live in a month, they still need loads of techs and pretty much everyone I know working a job has to give at least a couple weeks notice, more commonly a months if your job is non-mcdonalds not to mention training and moving to Ireland.

Seems to be they have GOA'D it, left things to the last minute so don't hope for too much help come live.

Hey I could be wrong but we never know because they are incapable of communication with the outside world.

Sheph

[KiyokaMakibi]

Brrr I got a sudden feeling of Blizzard's Euorpe customer service.

[Tunaghost]

Possible next news on war-europe.com:
- John, our web designer just had cake!
- GOA planning on having internets. World first!
- All Warhammer EU customers to receive 6 months free playtime for Hello Kitty Adventure Island. Warhammer deal canceled.

Seriously, i know these guys are hiring, question is someone's actually working there?

I've applied to several jobs I was qualified for (also applied to similar jobs in Canada & at EA in Spain and got a job offer both times, but had to turn them down due to various reasons, so at least my CV wasn't bad).
Guess what though. Didn't receive a reply back saying they had received my application, but that was not that a big concern for me. But I haven't received any word that my application has been rejected. If I ain't GOA material then no tears from me, but they could at least had said "Sorry but you are not what we are looking for". The point of this though is that those could maybe just be "ad fillers" as a friend told me. Having job openings listed, but just for shows and not really interested in hireing new people, but just giving a facade of things being done.

Anywho, I never played DAoC and never had any dealings with GOA except job application, so I have nothing against them, but thought that maybe deserved a mention.

[peo]

I'm not surprised at the delay.
What is interesting is when we will be able to download the client for open beta, I've given up on ever getting a straight answer or anything reasonable from GoA.

[Sarcasm]

They must of read your post as the NDA news was posted at 23:26

lol i can only hope they did :)

i truly do hope thou GW and Mthyic take a long hard look at GOA..... cos to me there shocking and seem to be clueless to whats going on Hell i work in a ISP if we was to treat our customers in teh same way ... we would be doomed hell our data centre and server hosting we would be killed if we didnt update the companys what use us :/

time for GOA to stand up or shut up and let some one else do the job ... under 1 month left to WAR day ... do you think GOA will have it all ready by then ? i can only pray to gork and mork and sigma and all gods unholy!

[Hanso]

What do you expect guys? It's still GOA, though Mythic was praising them 2 years ago when they presented them as their EU host, there has always been a reason why ppl were crying since day one.

Wonder if Mythic will stand to their promise and drop them if they fail.

[Tyn]

Can everyone get access to the website today? For some reason it just wont open for me, not had much trouble before, apart from the flash being stupid. But today it just wont open at all.. very strange. Could be just my internet tho!

[Stuntybasher]

Can everyone get access to the website today? For some reason it just wont open for me, not had much trouble before, apart from the flash being stupid. But today it just wont open at all.. very strange. Could be just my internet tho!

Works normally for me in IE, only displays a black page in Firefox.

[Rejected]

What do you expect guys? It's still GOA, though Mythic was praising them 2 years ago when they presented them as their EU host, there has always been a reason why ppl were crying since day one.

Wonder if Mythic will stand to their promise and drop them if they fail.

Don't be ridiculous, of course they won't.

[Fearion]

To behonest if the site dont work for "you" there is a big chanse that the problem is on your computer and not on the website.

So far i have had no problem on IE7,Firefox 3 and Netscape 7.1 on all my diffrent machines
that includes.



Vista ultimate 64bits
Ubuntu 8.04
Windows XP pro with SP3


IF it would be the website it would be problems for everybody and the website wouldent be there cause i dont think GOA with there 8+ years of experiance would public a not working not tested site..

I can agree tho that making it in flash was a bad idea..

[Stuntybasher]

A few weeks ago the website was giving tons of errors in Firefox's error console. Just sloppy code all over the place, so I wouldn't be surprised if the problem was on their end :)

[dieter]

Well ... at least there is already a 4:27 long trailer on GOA site... :p

[ivygun81]

tbh im partly hoping that the EU launch fails completely...

that way mythic will have no choice but to say "sorry you totally fluffed up big time, time to say bye bye"

yes it will mean EU release set back again, but hey, id rather wait another month and have a decent company come in and take over than let GOA near it.

[Vandit]

Has anyone noticed how many topics there are in 'News & Announcements': [US Herald] vs [EU Herald] :rolleyes:

[Jeronas]

tbh im partly hoping that the EU launch fails completely...

that way mythic will have no choice but to say "sorry you totally fluffed up big time, time to say bye bye"

yes it will mean EU release set back again, but hey, id rather wait another month and have a decent company come in and take over than let GOA near it.

And you think another company can then launch the whole game in only one month?

Get real! If this happens it would mean at least a 3 to 6 month setback for EU.

1. They need to find someone else (probably Codemasters).
2. New hardware has to be ordered and installed.
3. Game servers need to be setup and tested.
4. GM and CS departement need to be staffed and trained.
5. Account Center need to be installed and tested (in case of Codemasters they only have to add the game to their existing Account Center).
6. Game launcher need to be changed and adapted to the new company's Account Center and Patching system.

If you think all this can be done in one month, then you need to go see a shrink ASAP as you clearly live in fairytale land. lol.

Jer

[ivygun81]

no it wouldnt, it would mean mythic would have to expand to allow for EU access yes it would take longer than a month, but its not exactly a major hurdle which could take 6 months.

it would take mythic say a week-2weeks to get hold of the same servers they have atm, and build them to the same exact setup as the US servers, then all they have to do is host them somewhere in the EU for connectivity, yes the staffing/training would take a while but mythic already have these things in place, its just a case of duplication of there existing setup.

most of the staff they could easily take off GOA so they already had trained staff, but its not exactly impossible. as i said it just means yet more delays.

[Stuntybasher]

It's not happening, it will never happen. It was just PR fluff designed to lull EU customers into a sense of security, but realistically they could have their servers down for a week after launch and all we'd get would be a note saying "well this is a bit of a bother, isn't it! We'll look into it and hope it gets better soon!"

[NeoWolf]

Works normally for me in IE, only displays a black page in Firefox.

I get a black empty page on the website quite often via IE, though a quick page refresh (F5) usually resolves the issue.

Bit frustrating but not a big deal seeing as there is typically zero news on our page anyway, much easier to go to Mythics Us page, that gets updated all the time and loads very quickly, nice clean format etc..

[Gretsch]

The GOA page does work and its fast here in amsterdam..
but 1 thing for sure is they have updated some stuff like new buttons and blabla but still if i pu this Pre order kit flyer URL http://www.war-europe.com/collectorsedition (http://www.war-europe.com/#/event/?collectorsedition=1) in my explorer i get this nice page with all the buttons:

Special WAR Collector's Edition Pre-Order Bonuses Include:

GUARANTEED OPEN BETA ACCESS
Be one of the first players to experience the glory of battle and the thrill of WAR when the Open Beta phase begins!
Click here



LIVE GAME HEAD START
Begin your adventures in the Age of Reckoning before the raw recruits arrive!
Click here



BONUS IN-GAME ITEMS
Equip your characters for the journey to the frontlines with two helpful bonus items!
Click here


but if i click 1 of these nothing the happens..............
its terrible..
theres really no explanation about this procedure for entering your beta keys on the GOA site.
if you click a button yo get a nice flash popup and it only says:

You will soon be able to activate the three following privileges in a section of the site that is for the moment under development.
Keep an eye out for the activation dates and more information which will be posted on our site.


AND GUESS WHAT ??
THEY GOT NEWS...
IT SAYS..
http://www.war-europe.com/#/pressrelease/?press=3〈=en (http://www.war-europe.com/#/pressrelease/?press=3&lang=en)
how can u post that news if we EU customers CANT even sign the up for beta on the GOA page ?????????????????????????

really go fix this page !
BAH !!!!!


if i cant play this game in the preview weekend this 4x pre order kits go straight back to where i bought it.
im seriously done with this !
atleast let us know whats happening instead of posting useless US news on a EU site where you can only create a account and nothing more..

keep up the good work lol

[KiyokaMakibi]

The GOA page does work and its fast here in amsterdam..
but 1 thing for sure is they have updated some stuff like new buttons and blabla but still if i pu this Pre order kit flyer URL http://www.war-europe.com/collectorsedition (http://www.war-europe.com/#/event/?collectorsedition=1) in my explorer i get this nice page with all the buttons:

Special WAR Collector's Edition Pre-Order Bonuses Include:

GUARANTEED OPEN BETA ACCESS
Be one of the first players to experience the glory of battle and the thrill of WAR when the Open Beta phase begins!
Click here



LIVE GAME HEAD START
Begin your adventures in the Age of Reckoning before the raw recruits arrive!
Click here



BONUS IN-GAME ITEMS
Equip your characters for the journey to the frontlines with two helpful bonus items!
Click here


but if i click 1 of these nothing the happens..............
its terrible..
theres really no explanation about this procedure for entering your beta keys on the GOA site.
if you click a button yo get a nice flash popup and it only says:

You will soon be able to activate the three following privileges in a section of the site that is for the moment under development.
Keep an eye out for the activation dates and more information which will be posted on our site.


AND GUESS WHAT ??
THEY GOT NEWS...
IT SAYS..
http://www.war-europe.com/#/pressrelease/?press=3〈=en (http://www.war-europe.com/#/pressrelease/?press=3&lang=en)
how can u post that news if we EU customers CANT even sign the up for beta on the GOA page ?????????????????????????

really go fix this page !
BAH !!!!!


if i cant play this game in the preview weekend this 4x pre order kits go straight back to where i bought it.
im seriously done with this !
atleast let us know whats happening instead of posting useless US news on a EU site where you can only create a account and nothing more..

keep up the good work lol

Preview weekend is only for the Americans I belive.

[ivygun81]

Preview weekend is only for the Americans I belive.
so much for equal treatment of the EU and US.

yet again the EU get screwed over.

[Stuntybasher]

so much for equal treatment of the EU and US.

yet again the EU get screwed over.

Let's not go down this road yet again. We know it sucks, there's nothing that can be done about it, all we can do is hope things get better in the future.

[Hanso]

Let's not go down this road yet again. We know it sucks, there's nothing that can be done about it, all we can do is hope things get better in the future.

Well they didn't learn from and since DAoC, that's why ppl aren't very positive about WAR combined with GOA.

[Faya]

You have to see the good side.
GOA not fully working (website updating) on weekends saves you to visit there site, so some time saved!

Faya

[KiyokaMakibi]

Let's not go down this road yet again. We know it sucks, there's nothing that can be done about it, all we can do is hope things get better in the future.

Hope eh? If GOA is worse than Blizzard customer service as they say, what hope is there?

[Gretha]

Hope eh? If GOA is worse than Blizzard customer service as they say, what hope is there?


it can't be worse than the superlative ;)

[Rejected]

You have to see the good side.
GOA not fully working (website updating) on weekends saves you to visit there site, so some time saved!

Faya

With any luck, I never have to go to that site.

[Dissolution]

I just registred to post some things about the war-europe.com site. I hope when the game is released the site will be a bit better as it is now, especially if there will be account management and stuff with real money involved.

First of all I'd be more then happy if it would be something like the US site, get rid of the flash or at least tone it done to a minimum, not everything has to be flashed as it is slow and not really secure, just about a month back Adobe released a patch for the Flash Player as it was bugged so everyone could hook into it and steal your data.

Besides, sometimes I visit the site, I can't even login, as when I click on the login fields nothing happens as if they were a static image, happens only with flash. Seriously get rid of it, copy the US site and I'll be happy.

And right now the design is ugly, but that's a minor issue, I can deal with. But once again, get rid of the flash, make the banners in flash or something, but not menus and content, especially not the account management pages, or you lost a customer.

[Meyithi]

The biggest concern is that GOA know that us, the customers (or future customers) dislike the site and yet they do nothing about it.

[helehuianu]

GOA really turned around on me the last days.

Posting actual useful information on the web page regarding the OB client
Giving us a DL for the client well in advance
Providing a .torrent when it was asked for (or at least linking to one made by a fan)

But it kinda' makes me sad when I feel grateful for normal customer service.

If you feel insecure about posting CC info on the account page you can always get a gamecard....even if I think that a company that has a webpage that make people feel so insecure they prefere that should REALLY take action.

[ivygun81]

they wont do anything about it until some poor unlucky git gets caught out by the scammers and people sniffing at the security loop holes in flash, who actually manage to get some useful information to duplicate his/her identity and wipe out his/her bank account.

and even then GOA will deny that there website is at all to blame.

i know what you mean about feeling sad about customer service, its an absolute disgrace that GOA have only just started doing these things that we have been shouting about for the last few weeks.

the .torrent file - they didnt provide it, all they did was found someone who had managed to download it to share it. tbh thats the person who deserves the credit for the .torrent file not GOA. i really do hope they pull there finger out and start treating customers with respect, if not they are going to loose 75% of the european market, as they will all go back to playing WOW when the new expansion comes out.

this is really a time when Mythic and GOA need to start making sure that us europeans are taken care of, and given everything that the americans have been given, otherwise we will all move back.

[Arcantir]

I agree the flash NEEDS to go. NA got it why can't we?

[Hanso]

I agree the flash NEEDS to go. NA got it why can't we?

the main page will remain flash, one of the CMs said that already, but chances are high they'll not have a flash account page.

[BlueFriday]

They use flash for all their sites, it's a freaking disgrace tbh.

[Stuntybasher]

the main page will remain flash, one of the CMs said that already,

Yes, and we're saying they need to rethink this. Seeing as the CM probably wasn't Moses, we're not talking about a divine commandment here: things can change.

[tear1977]

Well, theres a bit more news on the site now regarding accounts, not much but its moving forward again.

[LisbonCabs]

While the flash may be a wench, demonizing GOA far too much is...

... Too pushed. Fine, the damn site is not all that great. Fine, they don't do anything about it.
But holy jelly in the da skies - Fer all I care, GOA has proven a wee bit of alive-ness recently and was awesome to distribute the open beta client already and all that jazz.
Seriously? The comments saying that they are oh-so-busy with the release and etc is starting to sound true.

Just take a deep breath and nevermind small stuff. I want them to be focused on the darn game and not some wishy washy site. It's not like most serious players didn't start using the American site for quite some time. We can keep at it for a few more weeks.

First the game as the big yummy ball of icecream; then the damn site and what-not as the sprinkles on top.
(Now I'm hungry)

Edit: (The admins oughta change the wordfilter with words instead of blank spaces whenever somebody says a bad word)

[Arcantir]

While the flash may be a wench, demonizing GOA far too much is...

... Too pushed. Fine, the damn site is not all that great. Fine, they don't do anything about it.
But holy jelly in the da skies - Fer all I care, GOA has proven a wee bit of alive-ness recently and was awesome to distribute the open beta client already and all that jazz.
Seriously? The comments saying that they are oh-so-busy with the release and etc is starting to sound true.

Just take a deep breath and nevermind small stuff. I want them to be focused on the darn game and not some wishy washy site. It's not like most serious players didn't start using the American site for quite some time. We can keep at it for a few more weeks.

First the game as the big yummy ball of icecream; then the damn site and what-not as the sprinkles on top.
(Now I'm hungry)

Edit: (The admins oughta change the wordfilter with words instead of blank spaces whenever somebody says a bad word)

I think this is the point someone earlier in the thread was making:

We shouldn't be grateful that we are finally getting attention and decent customer service :)

I personally don't see why EU shouldn't be getting the exact same treatment, you talk about 'getting ready for launch' - why is it US can do both?

We should not feel guilty for expecting the same service as the US gets.

[Hanso]

we are shutting down the authentication system on the war-europe website to prepare the way for the new account systems that will be coming soon. During this time, you will not be able to log into www.war-europe.com (http://www.war-europe.com). This will of course prevent you from using any of the registered services such as the fan art, fantales or fansite submission forms.

The beta forums will not be affected by this situation. Please be sure to keep an eye on the news for further information.

0123456789

[Stuntybasher]

Well, theres a bit more news on the site now regarding accounts, not much but its moving forward again.

I just hope the "soon" really does mean soon, as in tonight. Only three working days until the beta is supposed to start. God forbid if someone has problems with their keys (like many Americans did), no way would that get fixed in time.

[Scalpel]

Considering EA and D2D are taking monies tomorrw (3rd) from the EU SE players, its expected codes will be e-mailed out that day too - just like play.com took our £60 the day they sent out our CE codes.

Therefore I expected the accounts to be active on the 3rd/4th anway. Any later and yeah it cold mean trouble, but the recent activity with GOA has my confidence up all will be well.

BTW any news on the "Q" problem for the EU players as well ?

[Stuntybasher]

Therefore I expected the accounts to be active on the 3rd/4th anway. Any later and yeah it cold mean trouble, but the recent activity with GOA has my confidence up all will be well.

Well, it's not so much GOA and their recent form I'd be worried about. Any damage would've been done months ago when the codes were printed up, by whoever printed them up. If it turns out that a number (let alone a significant number) of people need new codes, it'll take time to sort things out, and time is one of the things we won't have - even don't have now.

[Hanso]

Well, it's not so much GOA and their recent form I'd be worried about. Any damage would've been done months ago when the codes were printed up, by whoever printed them up. If it turns out that a number (let alone a significant number) of people need new codes, it'll take time to sort things out, and time is one of the things we won't have - even don't have now.

A thing like this only because a major problem if you have no time to react to it, I remember back when AoC launched basically all preorder codes were wrong (US keys for EU version, gore vs cut version) and it took them quiet a while (over a month iirc) to set up a page where you could send in your old key and receive a new one.

[Stuntybasher]

A thing like this only because a major problem if you have no time to react to it, I remember back when AoC launched basically all preorder codes were wrong (US keys for EU version, gore vs cut version) and it took them quiet a while (over a month iirc) to set up a page where you could send in your old key and receive a new one.

Precisely. Considering how slow the wheels of bureucracy turn, I'd say we're well past the reaction point by now, and every passing day just makes the possible problems that much worse.

[Opalek]

...and remember ? When Mythic put up their account system a few weeks ago there were problems, too for a few days. Let´s hope all goes well. One major problem and uh boy....

You have to plan in reaction time for such a major feature as the account system. GOA is sailing hard in the wind here...

[tear1977]

Im just gonna relax and wait, everything might be plain sailing.........

Hope it is anyway

[CatValentine]

just like play.com took our £60 the day they sent out our CE codes.

did they?

not from me :S

Xxx

[Gröm]

Well, pre-ordered CE in March, they (play.com) just took about 10€ prior to the whole price value just for the codes. So I guess I'll tag along with CatValentine...

edited

[Ashenmist]

did they?

not from me :S

Xxx

Nor me. Pre-ordered the CE back in March and got my CE pre-order box recently and they haven't take any money yet and nor should they. Unless a company specifically states money would be taken at any other time I would not expect them to charge me until the goods I ordered were actually dispatched. In fact it says that in their own terms and conditions...

Credit and Debit cards are debited on the day of shipping by Play.com

[chrisa7x]

no money off me either

[Gröm]

Nor me. Pre-ordered the CE back in March and got my CE pre-order box recently and they haven't take any money yet and nor should they. Unless a company specifically states money would be taken at any other time I would not expect them to charge me until the goods I ordered were actually dispatched. In fact it says that in their own terms and conditions...

Indeed, that's what I meant to say.

[RockAgainstAss]

did they?

not from me :S

Xxx

Me neither, 60 quid off on dispatched they told me. Anyone know if we can patch before 7th?

[Stuntybasher]

Me neither, 60 quid off on dispatched they told me. Anyone know if we can patch before 7th?

GOA know but they're not giving us any timetable other than "soon".

[tear1977]

More news today, giving away loads of open beta keys, apprently this site is one of them. All the others have starting giving thers out but nowt on ere yet.

Tear1977

[Darth]

More news today, giving away loads of open beta keys, apprently this site is one of them. All the others have starting giving thers out but nowt on ere yet.

Tear1977

Yeah could not find anything about the BETAKEY GIVEAWAY campaign on the boards...

[Yorin]

GOA know but they're not giving us any timetable other than "soon".
Dunno where you're taking your enviable optimism from... I'm a GOA customer for 7 years by now & that company never seemed to know what they were doing, let alone when they'll finish with it. :(

Oh, and btw, the downed login is good news in fact. While a normal company develops + tests online thingies internally and then switch from the old (working) to the new (working), GOA has a different habit.
They first break the old service & after some delay replace it with a new one that doesn't work properly yet. Next they need quite awhile to patch the new version & fix all the problems it caused in it's immature state before.
Soo, with Goa always be cheerful if something doesn't work any longer. It means they're working hard on it.

I really wouldn't play on EU servers if only I could convince my friends to play in an US community. Unfortunately not every1 feels comfortable with english. -.-

[dieter]

Maybe its foolish, but I want to give GOA a good chance to prove your words wrong.
They cannot change what they've done in the past, but presently they seem to be more capable.
Let's wait and see what near future brings ...


P.s Anybody feeling chills from WAR being nearby? :rolleyes:

[tear1977]

Well, its Thursday, closing in quick on the weekend. Still cant create account but more importantly wheres these OB keys warhammeralliance are gonna give out.

Gotta go to work now :(

Tear1977

[Sycopat]

I've got to admit, the good will towards GOA is starting to drain away again. I'm a bit worried that if the account management goes up today or tomorrow, there will be no one to fix even minor bugs at the weekend, or to put it another way, before OB starts...

Still they have a few hours left and all we can do is wait and see... See MOTD for details I suppose.

[CatValentine]

I know its been said GOA dont work at weekends but they will surely have people there on Sunday

Still feel pretty good bout how things r going and am hopeful that any problems will be very quickly resolved

xxx

[adrianemery]

Perhaps they are going to scrap the flash site and go for a full on MS silverlight one, or even one full of Java mini pages.

The auth servers went down last night (weds) and strangely enough the beta download started to work at full on 1meg/sec and only took a couple of hours to complete.

[BlowFish]

Maybe its foolish, but I want to give GOA a good chance to prove your words wrong.
They cannot change what they've done in the past, but presently they seem to be more capable.
Let's wait and see what near future brings ...


P.s Anybody feeling chills from WAR being nearby? :rolleyes:

I dunno everything (except maybe the beta download being available) seems to be absent, confused or contradictory and very late in the day. You can just sense the companies culture has not changed. I am not surprised being part of France Telecom.

[theocracy]

Hopefully we'll see some movement today as GOA are cutting things awfully close given Sunday is now only 3 days away.

[sshephh]

Dunno where you're taking your enviable optimism from... I'm a GOA customer for 7 years by now & that company never seemed to know what they were doing, let alone when they'll finish with it. :(

Oh, and btw, the downed login is good news in fact. While a normal company develops + tests online thingies internally and then switch from the old (working) to the new (working), GOA has a different habit.
They first break the old service & after some delay replace it with a new one that doesn't work properly yet. Next they need quite awhile to patch the new version & fix all the problems it caused in it's immature state before.
Soo, with Goa always be cheerful if something doesn't work any longer. It means they're working hard on it.

I really wouldn't play on EU servers if only I could convince my friends to play in an US community. Unfortunately not every1 feels comfortable with english. -.-


qft

1234567890

[tear1977]

Well, back from work, no movement on the war site and no mention of beta keys on this one. I didnt apply to any other sites that are doin giveaways either :(

Tear1977

[Kier Rhonwen]

I like GOA, and have had nothing but success communicating with them - however... Thursday afternoon and no account centre ? :confused:

I'm not even sure if we are waiting for the account centre, or just a temporary open beta centre of some kind - in either case the timetable does now seem to have gone passed optimistic and in to territory where code complications = no beta access.
One week to allow for resolution of headstart & bonus item codes complications is also a little alarming, unless the EU printing & distribution proves superior to that in the US.

[Arulon]

I'm confident that I'll be playing the OB on Sunday, but I agree that GOA are pushing the time a bit too close! As it's only 3 days left!
I JUST want to play WAR.. Please... ;)

[Stuntybasher]

Perhaps they are going to scrap the flash site and go for a full on MS silverlight one, or even one full of Java mini pages.

And perhaps I will wake up next to Gillian Anderson tomorrow. Probably not, though!

The auth servers went down last night (weds) and strangely enough the beta download started to work at full on 1meg/sec and only took a couple of hours to complete.Are you sure about the timeline? Because they posted on september 2nd (tuesday) that the servers were down for maintenance. If it really took a day just to bring the servers down, I don't know what to say anymore.

EDIT:

I'm confident that I'll be playing the OB on Sunday, but I agree that GOA are pushing the time a bit too close! As it's only 3 days left!
I JUST want to play WAR.. Please... ;)

Three days nothing, we only have one (1) working day to go. If it turns out that some poor guy's beta key is invalid or misprinted or something, after Saturady you can't even start to rectify the situation until the beta is already underway. Or, if it turns out that the new account management system doesn't, in fact, work (which would be par for the course as far as WAR's European account management goes).

Shockingly poor planning, this.

[Yorin]

To avoid misunderstandings, I don't intend to demonize Goa, it's merely a good portion of frustration. I dealt with US companies and with european... geographically there's the atlantic between us & them, concerning service as well.

It's basically a matter of (company) culture. 95% German customers are of the discounter type, low price is everything, a company that tries to be different is shunned for their 10% higher prices. Customer's frustration is well known & simply accepted as a part of the business model. Additionally we are choking on our own bureaucracy. Apparently it's the same in France.

Salesmen, support staff, call center agents etc are expected to absorb the negative feedback. Here it's the community managers who gotta deal with the frustration that they did *not* cause. Quite the opposite. They are doing a really hard job calming the community, bearing senseless flaming, essentially suffering the consequences for the technical & management's deficiencies.
I presume to have a faint understanding of what a CM's job must be since I worked in a computer support staff for a few years. Worst thing is the schizophrenic fact that you act for the people & try to make them look good that give both you and the complaining customer at your desk such a hard time.

[Hanso]

Remember most online shops/shops only have service available on working days, as it's already 4pm BST I don't expect the beta center to go live today. Tommorow is only one day left to contanct your dealer if your key isn't working. If you contact GOA with an invalid key they'll (as everyone else would) redirect you to contanct your retailer first and that dealer simply doesn't work over the weekend.
So basically GOA is bringing their future customers and retailers in a bad situation with their short timelines.
I don't want to mention what will happen if they (ab)use the Open beta to test their account center.

[Marb]

it was said before that it should have gone live at the beginning of this week - its almost weekend, and still no msg (simply "we are facing some minor issues delaying the start, but it will be up before sunday" post would calm alot of ppl down) atleast id feel alot better. i hate to be left in the dark and will be very pissed if something is not working as promised ... and if they actually wait until the weekend to get it online they better pay some extra hours for the employees to work on the weekend and take care of problems ...

i simply dont get how the acc page can be that much of a problem - dont they simply get a copy of the ea account page? seems dumb to make different pages for the same purpose

edit: most news/announcements are posted kinda late on war-europe so it might even come today (beta client was also downloadable around 6pm cet)

[Xandax]

Remember most online shops/shops only have service available on working days, as it's already 4pm BST I don't expect the beta center to go live today. Tommorow is only one day left to contanct your dealer if your key isn't working. If you contact GOA with an invalid key they'll (as everyone else would) redirect you to contanct your retailer first and that dealer simply doesn't work over the weekend.
So basically GOA is bringing their future customers and retailers in a bad situation with their short timelines.
I don't want to mention what will happen if they (ab)use the Open beta to test their account center.


And this is exactly what many of us have stated during the last couple of weeks, while we've seen problems in the US.
And then many other people just came along and said that we "didn't need the centre yet". Along side GOA people "it'll be up in time" (yeah - in time, if there are no problems with peoples keys).

Still looks very much like poor planning or simply not enough resources inside GOA to be able to lift the task, as many of us have uttered fears about for the last period of time.

[lmok]

all of this makes me feel like I did a mistake by ordering the EU version rather than the US one, like many others.
I just hope it will work out somehow...

[Yorin]

all of this makes me feel like I did a mistake by ordering the EU version rather than the US one, like many others.
I just hope it will work out somehow...
If you're a native english speaker with good ping times to the states & no friends who insist on playing here, then sry, your feeling is right. Things never worked out with DAoC all the years either.
But perhaps a miracle will happen.

[Marb]

well im not a native english speaker, i didnt have the best ping (some isdn) and still played daoc on us servers (Morgan le Fey and Lancelot). My main reason was the Europe delay - not just the game but every patch and expansion would take alot of time (couple of months i think) to be implented by goa.

tried the eu servers alot later, when i felt like playing daoc again but had given my acc to someone else. i couldnt see any problems. and since WAR is a global release eu servers should be fine aswell - i just want my bloody account page :)

[Aurellia]

http://www.war-europe.com/#/news/?id_news=en102&lang=en


September 4, 2008
Open Beta Approaches
Get ready for the assult

The wait is almost over! We will be opening the servers for the open beta on Sunday 7th September. For many this will be your first taste of WAR and we want you to be ready. The servers will open in the early afternoon and from that point on you will be able to fight for your realm on the battlefields of the Old World.
Make sure you have already downloaded your client which is available from our download page here and you will be ready for battle! All existing beta testers, all Collector's Edition Pre-orders, Premium Standard Edition Pre-orders and all who received open beta keys through community promotions will be eligible to take part.
A world of adventure and conflict awaits you and we can't wait to see you there.


Did i miss something.?

[fatherwow]

Its just really poor service all round, the Americans have had the account center live for months, and Goa decide to do it right at the last minute, whats the deal? After everyone has seen all the problems people have had accros the Alantic with faulty codes ect, how could they be so incompetent? Even if it comes up first thing tomorrow theres gonna be people who have problems, and there just isnt time to fix it by sunday launch. And speaking of the launch, why do we have to start in the afternoon when Us gets to start playing when they wake up, sure i know there is a time difference, but its differnt severs anyways, so whys it matter if we get a few hours head start? After all we all missed out on the Preview Weekend, because Goa didnt have the account center up yet so where unable to offer us the same deal as the Americans got.

[Pheron Soulflayer]

if the beta centre is not up soon we can assume it will be an enter on demand feature saying please enter code here and proceed to making account but who knows

[theocracy]

if the beta centre is not up soon we can assume it will be an enter on demand feature saying please enter code here and proceed to making account but who knows

I wouldn't assume nothing given that our NA friends have just been given another PW weekend and we get *crickets* from GOA.

[Padraig]

I agree this is rubbish and makes a mockery of the equal treatment!

From the US Herald forums:

WAAAGH!!!

WAR is Coming and the world is ready. Hundreds of thousands of players will descend upon the Age of Reckoning this Sunday, September 7th.

In order to make this world-wide event the best it can be we're welcoming all Preview Weekend attendees back for two more days to rev things up and get the party started. We invite all Preview Weekend players to join us for Preview Weekend+ this Friday, 9/5 and Saturday, 9/6 starting tomorrow morning.

This epic weekend will be one to remember as you herald in Open Beta and the Age of Reckoning to the entire world!

The tides of WAR are coming...we'll see you on the battlefiled! So they effectively get into the open beta from tomorrow and we haven't even got our beta sign up pages yet lol

[KiyokaMakibi]

Wait, is it true GOA don't work Weekends? That means they have only tommorow >o<;

[dieter]

No, it is not true that all GOA personel doesn't work on weekends.

[KiyokaMakibi]

No, it is not true that all GOA personel doesn't work on weekends.

Man I'm going to be biting my nails all day

[Zaphira]

Man I'm going to be biting my nails all day

I wish I still had nails left to bite, I'm upto my elbows :s

[Baffled]

Its now 0544, I was going to go to work but Ive got a flat battery, (cab driver), no work, no pay :-(. The site still aint up so I guess they dont work nights or weekends. Not a bank holiday weekend in france is it?

[peo]

I wouldn't hold my breath for a account site today.

[sinisa]

Can anybody answer me one thing?
I pre-ordered CE from Croatian retailer (algoritam.hr)
I got my mail one box with piece of paper in it with 3 codes on it.
Are this codes that will be used to enter beta, I mean they are short (4 or 5 leters only) and I noticed some people posting them all over internet.
Also its kinda hard to make 1 million different codes with only 4-5 letters and expect them to be secure.
Will there be anything else, as my local retailer don't know anything.

[Dissolution]

Can anybody answer me one thing?
I pre-ordered CE from Croatian retailer (algoritam.hr)
I got my mail one box with piece of paper in it with 3 codes on it.
Are this codes that will be used to enter beta, I mean they are short (4 or 5 leters only) and I noticed some people posting them all over internet.
Also its kinda hard to make 1 million different codes with only 4-5 letters and expect them to be secure.
Will there be anything else, as my local retailer don't know anything.

The preorder codes are on the back of that promotional paper you got. Each code should be 30 digits (letters) long, well at least mine are. First code is used for Open Beta access, second one is for the Head Start and lastly the 3rd one is for the bonus item(s).

You'll be able to type those codes in when GOA finally updates the war-europe.com site in your account manager, I would guess. But nothings there yet at the time of writing this.

P.S.: If you really have only 4-5 digits (letters) then you're missing the codes.

[CatValentine]

well people from Mythic are going to be cracking the whip on them today apparantly so hopefully we will get some more answers, but we'll have to wait for the Mythic team to wake up 1st :(

Business as usual from GOA, silence til 5pm again?

xxx

[helehuianu]

The preorder codes are on the back of that promotional paper you got. Each code should be 30 digits (letters) long, well at least mine are. First code is used for Open Beta access, second one is for the Head Start and lastly the 3rd one is for the bonus item(s).

You'll be able to type those codes in when GOA finally updates the war-europe.com site in your account manager, I would guess. But nothings there yet at the time of writing this.

P.S.: If you really have only 4-5 digits (letters) then you're missing the codes.

Think he has sets of 4-5 digits that make up the 30 digit codes.

PCOBØ1-xxxxx-xxxx-and so on

[aerc]

Bah been playing US beta for like 1 year and its realy great that they make the game like it is now but at the moment i am realy getting bit disapointed that they let GOA do the euro part.

3 reallife friends of me are gonna wait up with buying the game just becuase their experience with goa and they wanna look how its gonna turn out , and at the moment GOA isnt doing their job like they should we are very close now and cannot reven register keys dont get that mythic allows them to slack like this.

[Infliction]

Bah been playing US beta for like 1 year and its realy great that they make the game like it is now but at the moment i am realy getting bit disapointed that they let GOA do the euro part.

3 reallife friends of me are gonna wait up with buying the game just becuase their experience with goa and they wanna look how its gonna turn out , and at the moment GOA isnt doing their job like they should we are very close now and cannot reven register keys dont get that mythic allows them to slack like this.


I always thought the game is the same for US and EU. Regarding the beta codes how much time do you need to register it 3 days or what? It takes 5 minutes....the servers which they are using for their website are obviously been calculated to take the pressure of all OB users. Have you thought about it?

The patch will not be applied before the Open beta so you don't need to worry about that even...You just register in 5 minutes and wait for the servers to go online.

Just stop moaning for a bit...go play with yourself and chillout!

[Trinus]

I always thought the game is the same for US and EU. Regarding the beta codes how much time do you need to register it 3 days or what? It takes 5 minutes....the servers which they are using for their website are obviously been calculated to take the pressure of all OB users. Have you thought about it?

The patch will not be applied before the Open beta so you don't need to worry about that even...You just register in 5 minutes and wait for the servers to go online.

Just stop moaning for a bit...go play with yourself and chillout!
So we're gonna download the patch when we should play the game?
Sounds bad quality to me.
EDIT: Also, some of us know how badly GOA hosted DAOC.

[Infliction]

So we're gonna download the patch when we should play the game?
Sounds bad quality to me.
EDIT: Also, some of us know how badly GOA hosted DAOC.


You will play the game and next week sometimes the patch will be applied. Though you can play the Open Beta without the patch. The 3GB patch is supposed to contain some Audio and misc stuff...

P.S. i think/hope they would have learned a lesson from DAOC...

[CatValentine]

So we're gonna download the patch when we should play the game?

The big 3 gig patch that has been mentioned is optional, as far as i know its localization for voice overs, that is to say french, german etc so if u dont plan to use any other language than english u wont need to download it. If u do want to download it u can do it whenever u like.

There will be some patching b4 the OB starts but it wont be 3gigs

thats as much as we know right now

xxx

[Stuntybasher]

The patch will not be applied before the Open beta so you don't need to worry about that even...You just register in 5 minutes and wait for the servers to go online.

Or the very realistic alternative: you try to enter your codes for 30 minutes, get repeated errors and are boned as you have to wait several days to get them replaced by EA or GOA. While all this is happening, our American pals are playing in YET ANOTHER preview weekend.

[Hanso]

well people from Mythic are going to be cracking the whip on them today apparantly so hopefully we will get some more answers, but we'll have to wait for the Mythic team to wake up 1st :(

Business as usual from GOA, silence til 5pm again?

xxx

What Mbj wrote in the other thread(s) should be enough warning for GOA. They don't have to wait for Mythic to call them instead get their business right.

[KiyokaMakibi]

Gah I hope Mythic give GOA a good talk over this! LEaving it to the last day. WIll they leave it till the last minute before they go home?

*gnaws on nails* Yuck

[Player Killer]

At this point i don't think there is going to be a ''Beta Center'' on the war site, probably your going to enter your beta key on the launcher.
I think it would be also the best since if they put it on the site it would be upperly full that probably its going to crash again lol. Anyway just my opinion

[KiyokaMakibi]

At this point i don't think there is going to be a ''Beta Center'' on the war site, probably your going to enter your beta key on the launcher.
I think it would be also the best since if they put it on the site it would be upperly full that probably its going to crash again lol. Anyway just my opinion

I'm trying to think how Blizzard did it with their beta keys from the first WoW expansion... I don't think that was on a site. Ah well.

[Stuntybasher]

I'm trying to think how Blizzard did it with their beta keys from the first WoW expansion... I don't think that was on a site. Ah well.

It was, you had to go to the site and "upgrade your account" through the Account Management section. It'll work the same way with Lich King.

[Zaphira]

i just saw this quote


Originally Posted by James_EAMythic http://www.warhammeralliance.com/forums/images/WHA/buttons/viewpost.gif (http://www.warhammeralliance.com/forums/showthread.php?p=1337938#post1337938)
Hey all,

This is an exciting time for all of us, and I want to be very clear on what the purpose is for Preview Weekend+

We want to be able to provide the best experience for both our EU and NA playerbases, we decided that the way to ensure that as best as possible would be to invite a sample of those joining us for Open Beta and really hammer on everything and check to be sure the game is tip-top and ready to rock.

It's important we're able to get the concise, focused feedback we need in this short period of time and be able to respond with speed and flexibility to any issues that might arise over 48 hours.

I think we can all agree that allowing a few players to get in and help us create the best experience for you come Sunday is the best thing for all of us.

WAR is Coming, and it's only 3 days away!

Thanks all :smile:

Do they have a clue what GoA are doing ?? It kinda takes the piss a bit :/

[Eva]

i just saw this quote



Do they have a clue what GoA are doing ?? It kinda takes the piss a bit :/

Probably not since nobody, uncluding GOA, knows what they are doing.

[Sabiosu]

Worst part beside missing ALL the extra goodies US players got, we are 48h before the start of open beta without an account center. Actually, at this point - friday 3pm here - if the codes in my CE box prouve have a problem - like around 30% of the CE NA codes had with the errors regarding 0,o - till monday i can do nothing as noone work and if i get trough my mail / phone monday i can expect 48h more to have the key replaced... so, kiss bye bye the open beta... and i'm 100% sure this will happening all across EU as i doubt our code lots are in better shape then the US ones who tooked them from april to july to fix / replace.

[Zaphira]

Still no sign of movement on the website :? GoA still in bed? Or wake up just in time to go to lunch? Would be nice to hear from them, as well with the hours counting down and no AC, we are a tad worried.

[Gozu]

Announced more beta keys giveaway... with a link to a page that doesnt exist. Win!

Good stuff I says!

[Hanso]

Announced more beta keys giveaway... with a link to a page that doesnt exist. Win!

Good stuff I says!

It's FIIeplay don't wonder :)

[lmok]

Announced more beta keys giveaway... with a link to a page that doesnt exist. Win!

Good stuff I says!

they just mistyped the link.

war-europe (bad) link - http://www.fileplay.net/keys/Warhammer
working link - http://www.fileplay.net/keys/warhammer

no biggie^^;

[Sabiosu]

LOL, told myself - get a spare key just in case the CE key is borked and still play sunday - and clicked the link to MORE KEYs...

.....
.....
The page you were looking for doesn't exist.

.....
.....

:confused: pro

[Jaglavak]

Announced more beta keys giveaway... with a link to a page that doesnt exist. Win!

Good stuff I says!
And if they can't get such a simple thing right...

[fatherwow]

Great so they are flooding the Open beta (the thing all us CE folks paid extra to be in)with 50,000 random people who only have to click a link and create a free account on the website that DOES work. But thats not the funny part. the funny part is the instructions for how to play the beta and acctivate the keys link you to the account management website (witch is none other then http://www.war-europe.com/, witch we all know has no account manager section that works.. so they just pissed off 50,000 more people who havent preordered the game or who are even aware of the amazing lack of anyway to enter our paid for keys. Teh win???

[Skrekkugle]

Im starting to get really frustrated with this now. It's not so much about me not getting to play in the open beta, it's more about the company that is gonna run this thing in the EU isn't up for it. GOA is gonna destroy this game in europe. I have NEVER seen such a useless piece of trash company in my entire gaming career, and I have NO confidence that the launch of WAR EU will go smoothly with GOA at the weel.

The game has been under production for YEARS. GOA had months and years to plan and implement the account management site for their customers, yet they wait until last minute. This system should have been avaliable for months, if not years.

The lack of information is just crazy. Not a single word about how they managed to screw this up and when they are going to fix it.

Theres still a chance that they are gonna get everything up and running until sunday, but still.. THIS SHOULD BE UP MONTHS AGO. This is NOT a good sign of whats to come, and Mythic should not have any problems finding a better company in the EU to run the show. I have heard nothing but bad things about GOA, and this situation proves their uselessness.

[sinisa]

LOL, told myself - get a spare key just in case the CE key is borked and still play sunday - and clicked the link to MORE KEYs...

.....
.....
The page you were looking for doesn't exist.

.....
.....

:confused: pro

its selfish from you to even go for 2 keys, let people who didn't pre-order get a chance
also the link is entered fine and working, probably at time you tried it, fileplay.net still didn't finished their part of work, anyway now it is ok

[Dissolution]

I'm also a bit disappointed at the way matters are being handled. Even if they manage to pull off the "last-minute-account-manager" implementation, I think when people start hitting on that site at once, it'll be slow as hell or unreachable and errors due to packets dropping of the massive overload.

I don't doubt that they will get a sort of account manager going, but the stability is worrying me. You can't give out keys and let everyone smash in on the door at the last minute, you ought to be doing this organized, even if they'd open the account manager now, I'd guess it would be hammered until and including Sunday.

Then there is the probability of false/broken key codes, how do they intend to fix those in one day or at least compensate paying customers, that's still a question unanswered. In fact don't care for the beta, if the keys are faulty they won't be able to fix all of them until the game ships and we're talking real money then.

As many have told, this system should be in place long time ago, I was actually always browsing to war-europe.com only to find out no information and the next second I was clicking away on warhammeronline.com, where I got at least 99% of all my Warhammer news. Shame really.

[sinisa]

Im starting to get really frustrated with this now. It's not so much about me not getting to play in the open beta, it's more about the company that is gonna run this thing in the EU isn't up for it. GOA is gonna destroy this game in europe. I have NEVER seen such a useless piece of trash company in my entire gaming career, and I have NO confidence that the launch of WAR EU will go smoothly with GOA at the weel.

The game has been under production for YEARS. GOA had months and years to plan and implement the account management site for their customers, yet they wait until last minute. This system should have been avaliable for months, if not years.

The lack of information is just crazy. Not a single word about how they managed to screw this up and when they are going to fix it.

Theres still a chance that they are gonna get everything up and running until sunday, but still.. THIS SHOULD BE UP MONTHS AGO. This is NOT a good sign of whats to come, and Mythic should not have any problems finding a better company in the EU to run the show. I have heard nothing but bad things about GOA, and this situation proves their uselessness.

I had my doubts about GOA at start, but as I have seen all is going according to play, and they STILL haven't had any delays from plan.
Also this is first MMO ever (at least of this size) to be launched same time in USA and EU. I can only say: patience ...
I suppose there will be patch to let us enter our key in launcher.

EDIT: by writings on few sites, even if beta key will be able to be entered in launcher, still you need account access at war-europe.com for account creating

[Dissolution]

I had my doubts about GOA at start, but as I have seen all is going according to play, and they STILL haven't had any delays from plan.
Also this is first MMO ever (at least of this size) to be launched same time in USA and EU. I can only say: patience ...
I suppose there will be patch to let us enter our key in launcher.

Well last minute account manager with thousands of people waiting is not really "smooth planing". Besides I really don't know why Mythic and GOA don't share the code for the website and all would be fine months ago, we'd have our account manager, and would be happily entering our keys, and they (GOA) would have time to fix all the problems with them too, besides as mentioned above,

do you really think war-europe.com will withstand the hammering tomorrow or later today, when thousands of players try to register their codes and create accounts at once? I really hope it will work out, I really do, but my past experience with such things tell me a different story.

[dieter]

I'm also a bit disappointed at the way matters are being handled. Even if they manage to pull off the "last-minute-account-manager" implementation, I think when people start hitting on that site at once, it'll be slow as hell or unreachable and errors due to packets dropping of the massive overload.

I don't doubt that they will get a sort of account manager going, but the stability is worrying me. You can't give out keys and let everyone smash in on the door at the last minute, you ought to be doing this organized, even if they'd open the account manager now, I'd guess it would be hammered until and including Sunday.

Then there is the probability of false/broken key codes, how do they intend to fix those in one day or at least compensate paying customers, that's still a question unanswered. In fact don't care for the beta, if the keys are faulty they won't be able to fix all of them until the game ships and we're talking real money then.

As many have told, this system should be in place long time ago, I was actually always browsing to war-europe.com only to find out no information and the next second I was clicking away on warhammeronline.com, where I got at least 99% of all my Warhammer news. Shame really.

I know it won't ease your worries too much, but there will be Customer Support available 24/7 starting at least from Sunday. Any problems regarding the wrong keys could be actually fixed by this in no time ... or so it should be. :p

I got all my news from this forum, but I really couldn't care less as soon as it is accurate.

I will wait for OB to start and IF something goes wrong, only then speak my worries/flames loud.
Right now, it does not serve any good to do that, so I don't.

[Sabiosu]

its selfish from you to even go for 2 keys, let people who didn't pre-order get a chance
also the link is entered fine and working, probably at time you tried it, fileplay.net still didn't finished their part of work, anyway now it is ok

M8, nothing personal, but i'm wonder what you will do sunday morning when you will insert your CE key you payed 70 euros for, and you will get a message it's not valid?
WHO will replace your key in next 4h till - theoretically - the open beta starts?

Do not get me wrong, do a logical decision and get a spare key free, think maybe GOA owns you that at least for your 70euros mousepad.

[Zaphira]

I know it won't ease your worries too much, but there will be Customer Support available 24/7 starting at least from Sunday. Any problems regarding the wrong keys could be actually fixed by this in no time ... or so it should be. :p

I got all my news from this forum, but I really couldn't care less as soon as it is accurate.

I will wait for OB to start and IF something goes wrong, only then speak my worries/flames loud.
Right now, it does not serve any good to do that, so I don't.

I'd rather have a working system and not need Customer support :P

[dieter]

Go buy a PC and grab a graphic card 'cause you're not sure if it won't burn at the start. :confused:

[dieter]

I'd rather have a working system and not need Customer support :P

Same here. ;)
CS is just in case, but have them in one calls reach then not have any. :p

[Yorin]

I really don't think that 'cracking a whip' on Goa by Mythic would do any good. I really don't see any reason to assume reluctance of malevolence on Goa's side. Just inability. :(
The patch will not be applied before the Open beta so you don't need to worry about that even...You just register in 5 minutes and wait for the servers to go online.
Just stop moaning for a bit...go play with yourself and chillout!
Well, all who have been (disgruntled) Goa customers for years like me know they oh so often need more than one attempt to get something working. And tend break something else while at it.
That's related to the european business culture, I suspect. I wrote a long lament 'bout it here (http://www.warhammeralliance.com/forums/showpost.php?p=1332277&postcount=123). In short terms a company's management assumes there isn't a problem as long as your competitor's customers are just as annoyed at them as yours at you. And if you invest in service the customers will desert you for your slightly higher prices, long before they ever recognize the advantages.
My little experience in support and retail tell me that's not far from the truth, at least in germany. :(

[Toecutta]

Think I'm gonna head to the pub now and go on a 3 day session, hopefully when I sober up on Monday it will all be working ;)

[Dissolution]

I know it won't ease your worries too much, but there will be Customer Support available 24/7 starting at least from Sunday. Any problems regarding the wrong keys could be actually fixed by this in no time ... or so it should be. :p

I got all my news from this forum, but I really couldn't care less as soon as it is accurate.

I will wait for OB to start and IF something goes wrong, only then speak my worries/flames loud.
Right now, it does not serve any good to do that, so I don't.

Thanks for the kind words, but I'm not really upset, yet, I'm just not really satisfied with how things are being handled, last minute updates that are important usually don't turn out nice, that's all I'm saying.

Besides customer support is all fine and dandy, if you get through to them, when the phones are hammered by hundreds of people with the same problem ;)

[Vandit]

I'm also a bit disappointed at the way matters are being handled. Even if they manage to pull off the "last-minute-account-manager" implementation, I think when people start hitting on that site at once, it'll be slow as hell or unreachable and errors due to packets dropping of the massive overload.

I don't doubt that they will get a sort of account manager going, but the stability is worrying me. You can't give out keys and let everyone smash in on the door at the last minute, you ought to be doing this organized, even if they'd open the account manager now, I'd guess it would be hammered until and including Sunday.

Then there is the probability of false/broken key codes, how do they intend to fix those in one day or at least compensate paying customers, that's still a question unanswered. In fact don't care for the beta, if the keys are faulty they won't be able to fix all of them until the game ships and we're talking real money then.

As many have told, this system should be in place long time ago, I was actually always browsing to war-europe.com only to find out no information and the next second I was clicking away on warhammeronline.com, where I got at least 99% of all my Warhammer news. Shame really.

This is a very valid and constructive post. I'm sorry but GOA have shown nothing but the appearance of a company with poor development/planning capabilities and sub-standard information sharing to the community....all this before the game is released where as Mythic continue to inundate the American community with a standard of communication and service we ALL expect...yes BOTH sides of the Atlantic Ocean.

GOA were you never told as a kid to not leave things until the last moment? It shows nothing but bad planning and poor organisation. As this person has already stated you leave no margin for false/broken codes and for people like myself who have shelled out a lot of money for the CE edition.....that is simply unnaceptable to not have time BEFORE the Beta starts to correct any possible problems.

[Player Killer]

Great so they are flooding the Open beta (the thing all us CE folks paid extra to be in)with 50,000 random people who only have to click a link and create a free account on the website that DOES work. But thats not the funny part. the funny part is the instructions for how to play the beta and acctivate the keys link you to the account management website (witch is none other then http://www.war-europe.com/, witch we all know has no account manager section that works.. so they just pissed off 50,000 more people who havent preordered the game or who are even aware of the amazing lack of anyway to enter our paid for keys. Teh win???

Ahahahah ur my hero ahahahha
Tnx i really needed a laugh!!

[Zaphira]

Same here. ;)
CS is just in case, but have them in one calls reach then not have any. :p

Thats true :P

Although usually I'm not the type of person to use CS unless I really really need them, and then in those times its cus something major is broke and they have no control of it anyways lol.

Well ok I did have to use Relic/THQ Customer Support once when they claimed my Code was a keygen, but one photo of the box + codes etc sorted that out ^^ but that took them a week :S

[TheDon]

I can only join u guys...im so disapointed. Atleast som info would be nice.

Since U.S gets the whole weekend in preview...all we want is some kind of info that will make us calm down and make us actually believe that the goa team has everything under control..

[dieter]

I can only join u guys...im so disapointed. Atleast som info would be nice.

Since U.S gets the whole weekend in preview...all we want is some kind of info that will make us calm down and make us actually believe that the goa team has everything under control..
Here you go then:

Hey there,
You've read what Mark has to say on the matter and some of you may have read some of the posts I made on the various fansites late last night. I don't think it's particularly worth going over the preview weekend issues again, Mark pretty much nailed it in his post and there's little point in me saying the same thing in different words.

I will however address two of the points Tobold brought up in his post.
Firstly, there is no doubt about whether Europeans will get an open beta. We announced this in the last newsletter and confirmed it yesterday in our news (http://www.war-europe.com/#/news/?id_news=en102&lang=en). The EU open beta has never been in any danger of being postponed, canceled or otherwise missed.

Secondly our website has already been dealing with traffic that makes the expected rush for signups pretty trivial. We get more visits per day that the total number of open beta keys in existence across the world. We have launched major timed events before and we have a lot of experience in making sure that key systems are able to handle the pressure. The account pages are coming, they have been tested thoroughly and we aren't concerned about the stability of the server.

Iain Compton
English Community Manager
WAR Europe
And the source:
http://tobolds.blogspot.com/2008/09/...pt-europe.html (http://tobolds.blogspot.com/2008/09/war-is-everywhere-except-europe.html)

:rolleyes:

[Zaphira]

I can only join u guys...im so disapointed. Atleast som info would be nice.

Since U.S gets the whole weekend in preview...all we want is some kind of info that will make us calm down and make us actually believe that the goa team has everything under control..

Exactly, I aways get the feeling they find some dark corner to hide in when it goes wrong and we start asking awkward questions, like "So whats up with the EUAC?"

Our concerns and fears are just mad worse by the scilence and then Hearing about communications on the US side, and not only are they ready to go but can offer some people entry in a few days early.
Sure that nice for them but are we even going to get in on time we wonder...

*we sit and watch tumble weeds blow accross the barren plain that is www.war-europe.com (http://www.war-europe.com) and sigh*

[Osiris`Moon]

H iZaphira, was your guild on Halgar server in Vanguard.

[Venge]

Geeesh guys, chill out :rolleyes:

We're talking about Open Beta here, not even early access. Don't burn yourself out before release, might then make a lot of things feel sour instead of "OMEGODSWEET" when the real deal comes knocking ;)

[Lunatt]

i wished i could just enter my code, so i could get updated.... bleg alot of downloading to do sunday... maybe tomorrow if they put it up...

[Zaphira]

H iZaphira, was your guild on Halgar server in Vanguard.

Hi
Yes that was us :)

[Dissolution]

Geeesh guys, chill out :rolleyes:

We're talking about Open Beta here, not even early access. Don't burn yourself out before release, might then make a lot of things feel sour instead of "OMEGODSWEET" when the real deal comes knocking ;)

Basically this is the real deal, same client as the DVD same stuff, no major changes will be done in that ~ week :) except of course for the char wipe before the early access :D

[dieter]

i wished i could just enter my code, so i could get updated.... bleg alot of downloading to do sunday... maybe tomorrow if they put it up...

As it was said before - there is no 3gb patch.
We should have just the usually small patching process before we head into the Warhammer realm. :p

Those 3 gigs will be an optional installation (downloadable from GOA site) for anyone who wants to have spanish/german/italian/french language as a default. It should be available next week. Keep an eye on news.

[Lunatt]

ah sounds nice....:D

[Girseo]

We are all starving for WAR, don’t sit and watch tumble weeds blow across the plain barren that is WWW.war-europe.com (http://www.war-europe.com/) or sigh. Grab your vacuum cleaner and fight against the hordes of dust beneath you bed (I should)….. Go clean your kitchen and keep your fridge filled because the coming week…. THERE WILL BE WARRRRRR!!!!!!!

P.D.
I just did the groceries, would someone lend me a hand cleaning the kitchen while I wait on front of my PC for the site to enter my codes? :P

[dieter]

P.D.
I just did the groceries, would someone lend me a hand cleaning the kitchen while I wait on front of my PC for the site to enter my codes? :P


I'll send you one, just whose and left or right? :p

[Baffled]

Read this guys, might keep you quiet for a few minutes. ;)http://forums.tentonhammer.com/showthread.php?t=33976

[Greenhordez]

As it was said before - there is no 3gb patch.
We should have just the usually small patching process before we head into the Warhammer realm. :p

Those 3 gigs will be an optional installation (downloadable from GOA site) for anyone who wants to have spanish/german/italian/french language as a default. It should be available next week. Keep an eye on news.

You have a link to this news? i cant seem to find anywhere saying its optional.

oops found it jus after i posted :confused:

[Girseo]

More news just arrived at www.war-europe.com (http://www.war-europe.com) :D
Getting ready for Open Beta :p

[Dissolution]

So from the latest news on war-europe.com, the validation (account management) will be up right before the servers open on Sunday. Let's hope for the best and that their validation servers stand the pressure, I doubt it, but I let myself be surprised :).

[Marb]

i bet they accidently linked the beta servers and the EUAC, so if they turn the switch either both will be up or down ^^

[Girseo]

Read this guys, might keep you quiet for a few minutes. ;)http://forums.tentonhammer.com/showthread.php?t=33976

/castsequence reset target GOA=Cheer,bow

[KiyokaMakibi]

/castsequence reset target GOA=Cheer,bow

Hmm.. can someone tell me what date WoW actually launched in America and Europe?

[Gozu]

Hmm.. can someone tell me what date WoW actually launched in America and Europe?

Release date(s)
US/AUS November 23, 2004
EU February 11, 2005

[Paaaulo]

I hope GOA change or at least fix the website, it wont work for me with IE, Firefox or Chrome :( unless i click the new cinematic thing then click on the banner at the top :s

Other than that im totally stoked about the beta :P

[KiyokaMakibi]

Release date(s)
US/AUS November 23, 2004
EU February 11, 2005

Blimey.

Is this the first time in MMO history that Europe get it the same time as America? =D

[Aridious]

Blimey.

Is this the first time in MMO history that Europe get it the same time as America? =D

To quote one of my favorite films - "Yarp!"

[Zaphira]

I believe Turbine and CodeMasters realsed Lotro at the same time :cool:

[Stuntybasher]

I believe Turbine and CodeMasters realsed Lotro at the same time :cool:

Furthermore at least:

- Pirates of the Burning Sea
- EverQuest II (+ expansions)
- RF Online (terrible game but still released simultaneously in the US and UK :))
- City of Villains

[Ivanish]

I know this has been discussed before, but I think that the need for a redesign of war-europe.com is so great that I just want to add to the all the people demanding it!

Right now I just get the feeling that they are stubborn kids about their precious site. I've yet to hear a single person even try and defend that aweful site.

[theocracy]

Blimey.

Is this the first time in MMO history that Europe get it the same time as America? =D

All SOE games
All Turbine/Codemasters games
Age of Conan

They're just the one's off the top of my head. A simultaneous world-wide release is now pretty much the standard.

[smook]

so 2day there going to update the site ?!
so we can put oure codes in it ?

[furrygiblets]

so 2day there going to update the site ?!
so we can put oure codes in it ?

You would hope, but don't hold your breath

[CatValentine]

so 2day there going to update the site ?!
so we can put oure codes in it ?

well they said the EUAC has been extensively tested and they arent anticipating any problems, so then why cant we do it now u may wonder?

coz we dont deserve it

either that or they r lying...take ur pick :P

no seriously we just have to wait and see now, they know best in this situation and we have no choice but to take them at their word and trust them, just a shame their rep is so shot and trusting them is so hard to do

xxx

[smook]

well they said the EUAC has been extensively tested and they arent anticipating any problems, so then why cant we do it now u may wonder?

coz we dont deserve it

either that or they r lying...take ur pick :P

no seriously we just have to wait and see now, they know best in this situation and we have no choice but to take them at their word and trust them, just a shame their rep is so shot and trusting them is so hard to do

xxx


so treu
tnx for the replay

[Morphus1]

Just wish they would tell us something, anything I'm freaking out and i dont even know why!

[Xandax]

Just wish they would tell us something, anything I'm freaking out and i dont even know why!


GOA have repeatedly said we shouldn't worry. They are "on schedule" and there are will be no problems with keys and server load.

[Ivanish]

All SOE games
All Turbine/Codemasters games
Age of Conan

They're just the one's off the top of my head. A simultaneous world-wide release is now pretty much the standard.

Ah yes, but then Codemasters and Turbine join hands to bring you a never ending stream of patches and content weeks or months after the US. So that wasn't a very compelling argument.

[Marb]

GOA have repeatedly said we shouldn't worry. They are "on schedule" and there are will be no problems with keys and server load.

i do believe they tested the account center as ian has stated and im quite confident it can deal the traffic. nevertheless there are problems GOA is ignoring (misprinted codes, retailers who sold the code twice, - just examples) - this would not be GOAs fault directly, but by waiting til right before the beta they leave zero tolerance for those things - and i doubt every cd key was counterchecked

[theocracy]

Ah yes, but then Codemasters and Turbine join hands to bring you a never ending stream of patches and content weeks or months after the US. So that wasn't a very compelling argument.

Granted, but we were talking about the initial release. If you want to add in simultaneous release of new content you can add Blizzard to the list since all content patches and expansions have been simultaneous even if the original launch wasn't.

Either way, I'm simply pointing out that having a simultaneous worldwide release for WAR isn't some sort of unique never-been-done-before event.

[Hanso]

i do believe they tested the account center as ian has stated and im quite confident it can deal the traffic. nevertheless there are problems GOA is ignoring (misprinted codes, retailers who sold the code twice, - just examples) - this would not be GOAs fault directly, but by waiting til right before the beta they leave zero tolerance for those things - and i doubt every cd key was counterchecked
Bad Customer service and "big company" mentality?

[Dissolution]

Ah yes, but then Codemasters and Turbine join hands to bring you a never ending stream of patches and content weeks or months after the US. So that wasn't a very compelling argument.

Well, but a global launch isn't something mythical anymore these days, that's the point. How they support the game is another story.

Let's also not forget that tomorrow is the start of the Open Beta, not the release of the game, so they still have some time, to get done whatever they need, to make it as smooth as possible.

[Baffled]

Ive read that the website will be up before the servers go live on Sunday. Does this mean that the acccount page (could) be up today? Some of us, including me, have to work Sundays, and it is getting really close now so please GOA, get this site up and running so I can complete the patch and set-up my account today, just in case anything goes wrong, you know, its called planning ahead. :-x:-x:-x

[dieter]

Bad Customer service and "big company" mentality?
Customer Service starts actually from Open Beta, this was merely a taste.
Wait and see. ;)

[Marb]

Bad Customer service and "big company" mentality?

and thats why everyone who preordered the game also got a couple of free keys from different websites. i just wanted to point out that what Ian said yesterday only meant the site will work, false keys were not mentioned or even thought of (imho companies should expect the worst case scenario, not best case)

[dieter]

I just hope that you have some friends to give those spare keys when all turns out ok.:rolleyes:

[Xandax]

i do believe they tested the account center as ian has stated and im quite confident it can deal the traffic. nevertheless there are problems GOA is ignoring (misprinted codes, retailers who sold the code twice, - just examples) - this would not be GOAs fault directly, but by waiting til right before the beta they leave zero tolerance for those things - and i doubt every cd key was counterchecked

Potential issues with keys is a huge problem which so far have been ignored completely by GOA with statements like "all keys are valid" and "we do not foresee any problems", despite apparent issues with the US keys.
It is a huge problem given the lack of grace period which should have been there - so GOA is in fact at fault due to their planning, and if it happens it will cut peoples OB period (which many have paid for, and have a right to) down to a few days if lucky - or not at all if unlucky.

[Gozu]

Hi It's the open beta. STOP STRESSING.

One day off the oen beta is just another boring day, not a massive loss if there are problems, considering everythign gets deleted anything.

If it happens, then awesome, if not - then we can whine haha ;)

[Zaphira]

GOA have repeatedly said we shouldn't worry. They are "on schedule" and there are will be no problems with keys and server load.

Thats true they said its been tested and there will be no problems at all...

Do you remember the one about the huge ship they said was unsinkable?

[Padraig]

I believe GoA see the accounts page as part of the open beta process and will therefore not put the accounts page up until just before the open beta starts.

I would imagine they will put the accounts page up sometime on Sunday morning.

[Xandax]

Thats true they said its been tested and there will be no problems at all...

Do you remember the one about the huge ship they said was unsinkable?

Yes, but that ship wasn't tested and made by GOA who are .... how was it "supremely confident"? or something like that.

[Zaphira]

Hi It's the open beta. STOP STRESSING.

One day off the oen beta is just another boring day, not a massive loss if there are problems, considering everythign gets deleted anything.

If it happens, then awesome, if not - then we can whine haha ;)

Surely its best to express our concerns before the fact so they can be address and fixed before it goes live?

If noone expressed concern they would think we were happy about how things are going and would make no effort to change.... ( not saying they will make any effort to change anyways, but at least they know they should think about it :P )

[Mazari]

I so much more prefer warhammeronline.com site that europe site. i always check stuff on us site as its better. Also i can view it with the phone and because of all the flash crap i cant use mobile to browse eu site.

[Pendraeg]

GOA has got a horrible reputation to its name, so excuse me for not having much in the way of trust""

[Jukasa]

If they cant provide us Open Beta I've paid for why should I trust they can provide me with the whole game?

No excuse if it isnt up and running well before open beta.

[Yorin]

GOA has got a horrible reputation to its name, so excuse me for not having much in the way of trust""
Full ack, I'd never be so negative about this topic if there weren't 7 years of negative experience with that company. Believe me, with every other I wouldn't have said / posted a word yet.

[Xandax]

Full ack, I'd never be so negative about this topic if there weren't 7 years of negative experience with that company. Believe me, with every other I wouldn't have said / posted a word yet.


That goes for many of us. Most any other company - I'd give the benefit of the doubt, and be one of the "calm water" people.
Experience with GOA, and their current communication level, prevents me from doing it. They simply haven't earned that right in my book.

[Gozu]

Honestly, theres far more important things to worry about, than an OPEN BETA to a game.
And no - we didn't pay for the beta access as part of the game, it was an additional gift by them, and not part of the price. Your reason for pre-order might have been early access, but it was never part of the product.
Sure I'd like my open beta access like the next person, but all this pre-emptive moaning against GOA who have already said the site will be launched before the beta (albeit not with much time to spare sadly), so why continue to complain?
People really need to get their priorities right sometimes.. :rolleyes:

[shazzy]

Honestly, theres far more important things to worry about, than an OPEN BETA to a game.
And no - we didn't pay for the beta access as part of the game, it was an additional gift by them, and not part of the price. Your reason for pre-order might have been early access, but it was never part of the product.
Sure I'd like my open beta access like the next person, but all this pre-emptive moaning against GOA who have already said the site will be launched before the beta (albeit not with much time to spare sadly), so why continue to complain?
People really need to get their priorities right sometimes.. :rolleyes:

I've got nothing else to worry about. Bills are paid, kids safe and sound and all grown up. Job secure. Fed the dog. All my priorities have been catered for. Am I now allowed to worry about warhammer and it's release? :P

[Awake]

And no - we didn't pay for the beta access as part of the game, it was an additional gift by them, and not part of the price.
Sorry but the pre-order box costs 10 euros, and states "Garanteed access to Open Beta". So no, its not a gift, I paid 10 euros for Garanteed access to Open Beta + Headstart + Items. If one of this fails, they failed to deliver what was promised in the box.

[Hanso]

What's going on with www.war-europe.com? I can't get it to load.

[Darth]

What's going on with www.war-europe.com? (http://www.war-europe.com?) I can't get it to load.

same

10chars

Edit: its up again...

[shazzy]

loads for me

[KiyokaMakibi]

Great if they get the page up. But I feel as if this isn't very good buisness like leaving it till the last minute.

[Zaphira]

THe site is already having loading problems with the volume of current traffic its getting.

But I am supremely comfident it will work with no problems, the man from GoA said so :rolleyes:

[Micos]

lets go back to Topic: Flash = bad :D

But seriosly, does someone really think they will change it? DAoC still has its flash page, years after release. It was rebuild, modified, improved, whatever ... but its still f'ng flash.
Sometimes i think flash is the only thing the poor web guy at GOA knows, and he just cant build anything else worth a damn.

[Pendraeg]

Honestly, theres far more important things to worry about, than an OPEN BETA to a game.
...
...
Sure I'd like my open beta access like the next person, but all this pre-emptive moaning against GOA who have already said the site will be launched before the beta (albeit not with much time to spare sadly), so why continue to complain?
People really need to get their priorities right sometimes.. :rolleyes:

There's no info about anything. The Goa community managers so prominent earlier is all of a sudden nowhere to be seen.

-So here's my deal: I got a CE preorder in the pipes, and i got it for the swag in the box. The beta is of no concern to me, I'd like to do it to test some mechanics/classes beforehand, but its not important.

So why am I "moaning" as you so eloquently put it? Because i paid good money for this game, and I'd rather not have another game ruined for me because of complete lack of customer relations, -interaction and -information. The site isn't up, main page isn't even working and no official word is to be heard, this is starting to look like a funcom cover-up. At least we haven't seen Mark around telling us that vital content will be added the very next patch for 70 consecutive patch days.

Bottom line, this better not be the way GOA intend to treat customer relations from now on or I'm out right here.

[Mallas]

So when are we going to be able to put in our open beta keys and setup our accounts?
Why is there no info about this?
Why is this all being left to the very last minute?
When the account login servers crash tomorrow because you have not tested it or had it up earlier, what is your excuse going to be?
Will we need to wait until Monday because GOA does not work weekends?
Why should I be excited about the launch like the War Europe website says when there is nothing to be excited about?
Is GoA ever going to listen to it's subscribers or just brush us off? I mean 99% of members want the website changed from Flash yet you just ignore it. It is still bugged, even the link to report bugs is bugged.
Finally. What ever happened to that list of questions that you were going to get answered Iain? The thread got closed and then I have not seen a sniff of answers since.

[dieter]

So when are we going to be able to put in our open beta keys and setup our accounts?
Why is there no info about this?
Why is this all being left to the very last minute?
When the account login servers crash tomorrow because you have not tested it or had it up earlier, what is your excuse going to be?
Will we need to wait until Monday because GOA does not work weekends?
Why should I be excited about the launch like the War Europe website says when there is nothing to be excited about?
Is GoA ever going to listen to it's subscribers or just brush us off? I mean 99% of members want the website changed from Flash yet you just ignore it. It is still bugged, even the link to report bugs is bugged.
Finally. What ever happened to that list of questions that you were going to get answered Iain? The thread got closed and then I have not seen a sniff of answers since.
News about the account will be before OB starts. Try not to worry about it.
Actually, it is written in the news itself, you just didn't look carefully enough.
If the servers will crash - then the will, we will be wiser, they as well.
GOA does work on weekends. It wasn't the case back then.
You should be excited because it is a great game?
I think they are listening to the subscribers, it's just they have to stay with the site for a time being. Would you wait one more month just because they have to rewrite all the site anew? That's silly.

Actually, I forgot about the list and even though the answers we already know, they should deliver them to us themselves. True, very bad politics. :confused:

[Stuntie]

So when are we going to be able to put in our open beta keys and setup our accounts?
Why is there no info about this?
Why is this all being left to the very last minute?
When the account login servers crash tomorrow because you have not tested it or had it up earlier, what is your excuse going to be? ....

It is all going to schedule.
Nothing is wrong.
Everybody is happy
Tra la la la
Time for more pills.
Problems, what problems?
I'm not listening.......

[Chibito]

I came into this thread thinking, oh that's why it's not working! Then I looked at the first post..the maintenaince was supposed to go off 4 days ago. ARGH! I want to go play my beta, I PAID for it you know. Sure I'll get some cool stuff with the CE but...I paid for the beta too. :( Yep yep, I'm a sad panda.

[Stuntybasher]

It is all going to schedule.
Nothing is wrong.
Everybody is happy
Tra la la la
Time for more pills.
Problems, what problems?
I'm not listening.......

"We've always been at war with Eurasia."

As for how the maintenance can take four days ... you've got me there. Maybe they took the servers down and only then started to code up the new account management?

[Chibito]

It is all going to schedule.
Nothing is wrong.
Everybody is happy
Tra la la la
Time for more pills.
Problems, what problems?
I'm not listening.......How the hell did I miss the greatest post of the century? This has so much win and truth in it.