View Full Version : Update from GoA
IainC_Goa
08-11-2008, 01:43 AM
Here's our situation at the moment:
We're working to move things up to the new schedule. We were working to a timetable that got suddenly changed and we'll have to see what it is possible to do in the meantime.
The following things are definite however:
The EU open beta will start on time.
The EU account centre will open on time.
The EU live release and headstart will happen on time.
CE pre-orders for the EU will get everything they were promised. Mythic have announced extra bonuses and we will see what can be done for EU customers in response to that.
There are a lot of things going on behind the scenes in response to this announcement and we are trying very hard to make sure that EU players don't miss out. As of right now we don't have anything to announce, when we hear back from our various internal teams we'll be letting everyone know what the situation is.
Finally one point. Many people seem to be under the impression that if we only had a working account centre then this wouldn't be a problem. That isn't the case. Adding 55k beta testers is not a trivial task. Our current datacentre is not big enough to handle that or the extra capacity needed for open beta. We are currently in the process of fitting out a brand new, dedicated datacentre which is going to be our open beta and live platform. Putting 9 million euros worth of server equipment in place is not something that just happens without careful planning and scheduling. The plans for that have it installed, tested and ready for open beta, we're seeing if it's possible to move that forwards but it's mostly in the hands of our suppliers. As well as that, there are other logistical hurdles to be overcome, the account centre is a relatively minor part of the process.
IainC_Goa
08-11-2008, 05:50 AM
Just for the avoidance of doubt and just to stop people from taking the wrong message away from what I said above:
We confirmed today with EA Mythic that the dates for open beta haven't changed, the timetable we were working to in that regard is still the same. Our datacentre is being set up as we speak and that is something that's been going on for a little while now. It's absolutely not the case that we're waiting on boxes of gear to arrive so we can get started. It isn't a small job however and it's something that has been carefully scheduled to be fully complete including all testing and validating well before the open beta begins. You don't get hold of that kind of hardware at short notice let alone install it, so this is a timetable that has been in place for some time now. On that front we are fully on schedule. Somehow people have taken what I said about the datacentre being installed to mean that somehow we only just realised we needed live servers and were frantically shopping around for some rackmounts. That is a long way from what I said.
The plan has always been to start the open beta simultaneously in Europe and in the US and everything is still on target for that as well as the simultaneous live launch.
Chakar
08-11-2008, 05:53 AM
Thanks Capn
I hope we'll see more info when GOA meet Mythic in this thread then. Goodluck at the meeting, btw, is the meeting today? Iain said "early this week" so is it today or tomorrow? Wednesday?
The following things are definite however:
The EU open beta will start on time.
The EU account centre will open on time.
The EU live release and headstart will happen on time.
CE pre-orders for the EU will get everything they were promised. Mythic have announced extra bonuses and we will see what can be done for EU customers in response to that.
Can you give us a little more information about this? When exactly is "on time" Is it when NA can download their OB client? or is it a when its done "on time"?
Thanks.
Razgriz
08-11-2008, 05:56 AM
hmm, I want that bowl of custard as a gesture of good will...an endless bowl of custard.
Iain can you give us a time line of when we can expect to be able to put our codes in and play the beta please? (thought the meeting had taken place, scrap this, sorry)
Heresy
08-11-2008, 05:56 AM
Finally one point. Many people seem to be under the impression that if we only had a working account centre then this wouldn't be a problem. That isn't the case. Adding 55k beta testers is not a trivial task. Our current datacentre is not big enough to handle that or the extra capacity needed for open beta. We are currently in the process of fitting out a brand new, dedicated datacentre which is going to be our open beta and live platform. Putting 9 million euros worth of server equipment in place is not something that just happens without careful planning and scheduling. The plans for that have it installed, tested and ready for open beta, we're seeing if it's possible to move that forwards but it's mostly in the hands of our suppliers. As well as that, there are other logistical hurdles to be overcome, the account centre is a relatively minor part of the process.
This is very worrying news. You are setting up the datacenter now, one month from release? Like you said, it doesn't happen overnight - infact, it's a very slow and rather delicate process.
Pardon the bluntness, but that should've been done months ago.
As a sidenote, can we please keep inane rants away from this thread? I'd rather not see it locked, as we need a place to discuss the upcoming EU launch/pre-launch.
Mourne
08-11-2008, 05:59 AM
I would love to see an update as to WHY you're only at this stage now.
CapnSquig-WHA
08-11-2008, 06:02 AM
As a sidenote, can we please keep inane rants away from this thread? I'd rather not see it locked, as we need a place to discuss the upcoming EU launch/pre-launch.
That's why I'm sinking my sharp pointy teeth into this thread ;) . Anyone steps out of line and I will eat them. The digestive track of a squig is a very unhappy place to be.
So basically, feel free to ask whatever questions you want (I can't garuntee Iain will answer them though) and have a construtive discussion.
But insults and attacks on GoA will be removed from the thread and the culprits will be summarily excuted.
Reaver330
08-11-2008, 06:03 AM
"We are currently in the process of fitting out a brand new, dedicated datacentre which is going to be our open beta and live platform."
We don't even know what stage they are at, for all we know they are just making sure all the hardware is up and running and doing some diagnostics. We all seem to be assuming the worst that they are still laying carpet and putting up some paint.
Thanks for the update ^_^
Good to know why we're getting left behind a little. Here's to hoping all goes smoothly :)
Irishgotgame
08-11-2008, 06:06 AM
* Edited for Content *
Kayless
08-11-2008, 06:06 AM
EDIT - please keep your posts on topic please.
Kauhu
08-11-2008, 06:10 AM
Good to hear that. It's shame that Mythic's stunt causes problems to GOA (and at the same time, to Mythic too ;) ). Try not to drop any server hardware while assembling :rolleyes:
Reese
08-11-2008, 06:11 AM
I do admit this is a bit worrying. I, like many others i imagine, paid £10 at HMV for the pre-order box. HMV messed up and did not pre-order the CE for me at the same time. However, i consoled myself with the knowledge that my £10 would most likely buy me a month of beta, and that it would be about that price come live anyway.
It now seems that, with the OB servers not ready and a release date of 18/9 i may get a lot less playtime for my £10.
Heresy
08-11-2008, 06:12 AM
EDIT - I removed his comment. Let's not start a flame war now.
Drunkenmaster
08-11-2008, 06:12 AM
I'm curious to what "On time" is.
Teugeus
08-11-2008, 06:13 AM
I do admit this is a bit worrying. I, like many others i imagine, paid £10 at HMV for the pre-order box. HMV messed up and did not pre-order the CE for me at the same time. However, i consoled myself with the knowledge that my £10 would most likely buy me a month of beta, and that it would be about that price come live anyway.
It now seems that, with the OB servers not ready and a release date of 18/9 i may get a lot less playtime for my £10.
To be quite honest, does it say how long the beta will last ? I doubt it does, this covers their arses a little, since for all you know it could be, to go over the top a bit, only 1 day of beta and that's it. What does it say on the box ?
Lyphikalla
08-11-2008, 06:15 AM
A month from release, and you're now attempting to set up a spanking new untested datacenter for that huge a scale of users?
I've done server administration before, and by Sigmar, you aren't going to make it on time. I smell launch day disasters spanning for weeks on end.
Bad timing GOA. Lesson learnt there, I hope. I advised my friends in the UK to import US copies of WAR, in lieu of GOA's poor track record and they're now pretty darn delighted when I linked this thread to them.
Razgriz
08-11-2008, 06:16 AM
I do admit this is a bit worrying. I, like many others i imagine, paid £10 at HMV for the pre-order box. HMV messed up and did not pre-order the CE for me at the same time. However, i consoled myself with the knowledge that my £10 would most likely buy me a month of beta, and that it would be about that price come live anyway.
It now seems that, with the OB servers not ready and a release date of 18/9 i may get a lot less playtime for my £10.
MbJ stated that no one will have a month long beta, 9 days seems to be the best estimate of how long we will have
mzchaos
08-11-2008, 06:16 AM
Thank you for the update.
Evil Jim
08-11-2008, 06:18 AM
The plans for that have it installed, tested and ready for open beta, we're seeing if it's possible to move that forwards but it's mostly in the hands of our suppliers.
So the 'plans' are there but not the actual hardware? Mythic seem keen to start ramping up numbers on their servers nice and early, GOA don't yet have the servers plugged in. On a positive though at least Iain is being honest with the community, lets keep our heads here and see if the GOA lads and lasses can put the Guiness down and step up to the wicket (notice the UK version of a US metaphor there). ;)
Ataris
08-11-2008, 06:18 AM
The update is appreciated.
And I honestly think people should stop their doomsaying until release. They're saying that they have everything on time and that once the game is released we will have the same or better service.
If GOA misses release it's another issue, but we're not there yet.
Reaver330
08-11-2008, 06:19 AM
A month from release, and you're now attempting to set up a spanking new untested datacenter for that huge a scale of users?
I've done server administration before, and by Sigmar, you aren't going to make it on time. I smell launch day disasters spanning for weeks on end.
Bad timing GOA. Lesson learnt there, I hope.
We don't know what stage they are at during the setup. People really need to chill and I believe we are reading into it far too much with this "on time." Mythic has set the dates for open beta and launch, GoA knows these dates and have planned ahead to launch on these days.
Yojinj
08-11-2008, 06:19 AM
Well, the POs don't say how long the access to the open beta is, thus no one can expect to be 1 month or more in open beta.
Actually i find it good that they we got an update, sure no time is settled.
The best thing is not to start the hating, EU was most of the times always behind the US in most mmo. I find it nice that mythic/goa try to make everything at the same time, on the other hand i would not worry if we get a bit time shifted.
mzchaos
08-11-2008, 06:20 AM
I do admit this is a bit worrying. I, like many others i imagine, paid £10 at HMV for the pre-order box. HMV messed up and did not pre-order the CE for me at the same time. However, i consoled myself with the knowledge that my £10 would most likely buy me a month of beta, and that it would be about that price come live anyway.
It now seems that, with the OB servers not ready and a release date of 18/9 i may get a lot less playtime for my £10.
The £10 also acts as your deposit for the collectors edition, it will cost £60(?) in total regardless of if you got the pre-order kit or not. In fact in all reality your getting a lot of stuff for free just for pre-ordering. oh and of course your first month sub is included when you buy the game.
but i do see your point, the big selling point for it would be access to the open beta.
Don't forget EU guys that the NA CE CB and the Ocianic CB still don't have active servers either and according to Mark won't be until "hopefully" sometime this week. So GOA isn't the only folks who don't have servers standing by ready to go. I understand you guys feel like you're not getting the same level of lovin, but the amount of disparity may not be as big as you think.
Teugeus
08-11-2008, 06:23 AM
Very good point Drex, no servers anywhere atm is what I'm hearing as well. Also thanks for the info Ian.
Terranigma
08-11-2008, 06:29 AM
Yeah, just that the Open Beta should start around this week and the EU Open Beta won't start before the 28 this month. Keeping in mind the game is going to be released at the 18th and there is a Head-Up Start for people who pre-ordered the game, well, the Open Beta could be around a freaking, whole week long for the EU players. Wooo! And even that isn't sure. I dislike the fact that Mythic and GOA don't know what's going on before they haven't done it. "On time" and "soon" are neat, little completly useless words.
Mythic said American and European players will be equal but well, I have huge doubts. I've pre-ordered the game for the sake of the Open Beta to take an early look at the game but I didn't expect that it wouldn't last longer than maybe 1 or 2 weeks at its best.
Cleofis
08-11-2008, 06:30 AM
I'm going to be really trusting and i'll hazard a guess that Open Beta "on time" will mean the same time as NA Open Beta. So get that server ready for us to download in the next week or two ;).
Any news on when "soon" is would be great though. Hopefully it's sooner than the usual "soon" news we've had before.
Asmodean
08-11-2008, 06:31 AM
Thanks for the update, Ian. Having worked in a data center myself I am very sceptical but maybe you surprise us all. *crosses finger for Ian and company*
That's why I'm sinking my sharp pointy teeth into this thread :wink: . Anyone steps out of line and I will eat them. The digestive track of a squig is a very unhappy place to be.Where is a herder when you need one? *tease da squig*
Lokos
08-11-2008, 06:33 AM
Don't forget EU guys that the NA CE CB and the Ocianic CB still don't have active servers either and according to Mark won't be until "hopefully" sometime this week. So GOA isn't the only folks who don't have servers standing by ready to go. I understand you guys feel like you're not getting the same level of lovin, but the amount of disparity may not be as big as you think.
Agreed, unfortunately all we EU guys can do now is ''wait and see', there's no point speculating anymore at this stage.
Right now I will just be happy to get everything we were originally promised, and it seems that is going to happen. If not then that's a whole new ball game and we can deal with that if it happens.
Sockerbit
08-11-2008, 06:34 AM
I'm curious to what "On time" is.
Game launches at 18th, OB should start somewhere in the first week of Sept. and head start should last 3-4 days. Don't remember the exact dates but they should happen at the same time as Mythic does their OB, HS and launch.
and to the guy that said "You should have done this months ago!". Mythic is doing the same thing right now, they don't have everything set up right now. That's why none of the CE people in NA have actually gotten into the beta, they've just downloaded the client and that's it. Setting up these kinds of things cost millions of dollars and just having them stand around not doing anything costs a lot money too.
Etelka Herzen
08-11-2008, 06:34 AM
Don't forget EU guys that the NA CE CB and the Ocianic CB still don't have active servers either and according to Mark won't be until "hopefully" sometime this week.
People, please read what Drex wrote above. You guys really need to chill out. I do understand that the fact that the NA CE buyers aren't in a better spot than us (EU) doesn't mean that we're OK - but hopefully it'll stop those doomsayers claiming that EU is constantly snubbed.
Well - maybe it wont stop them, but it's worth a try !!!
Mourne
08-11-2008, 06:35 AM
People, please read what Drex wrote above. You guys really need to chill out. I do understand that the fact that the NA CE buyers aren't in a better spot than us (EU) doesn't mean that we're OK - but hopefully it'll stop those doomsayers claiming that EU is constantly snubbed.
Well - maybe it wont stop them, but it's worth a try !!!
we'll stop claiming it when we see evidence that it's not true. *looks around* Nope no evidence so far.
MrCrabclaw
08-11-2008, 06:53 AM
Well, as other have pointed out, there not much we can do. GOA is working on getting the problems fixed and that's something. Whatever we do, it's not going to make the EU site magically better. The best is do remain calm, step back and see how this works out.
Mathus
08-11-2008, 06:56 AM
I dont know where people get the fact that Open Beta will be a month from. Its been clearly stated OB will only be around 9 days.
Secondly OB IMO will start for both EU and US around 1-3rd of Sep finishing at around 10th - 12th of Sep. This gives enough time for the stated time above as well as enough time to reset the servers and get them ready for headstart which should start around 13th-15th Sep.
Now in my opinion Mythic put the link up for OB on their site:
---------------------------------------------------------------------------------------------------
To register for Open Beta:
After August 15, 2008 visit the Mythic Entertainment Account Management website (http://accounts.warhammeronline.com/).
Create a new Warhammer Online game account.
When prompted, enter your Open Beta code.*
Your Open Beta code can be found on the card in your pre-order box or in your pre-order confirmation email. Open Beta files will be available for download on August 15th. PLEASE NOTE: The start date for Open Beta is still to be determined. Check back here for updates!
---------------------------------------------------------------------------------------------------
so that people can register and get the client in preparation for OB not the actual start date of OB as highlighted in bold.
Now people have said before whats the point in putting the link to download if OB is not going to be on the 15th or a few days after?
Answer I dont know, but going by the fact GOA have stated that they are set to launch OB on time and as far as I know that has always been the same as the US and the fact that their servers etc wont be ready till the 28th I think it was suggests that the dates Ive given above are probably close.
Banfrau
08-11-2008, 07:04 AM
EDIT - please keep things constructive.
Chakar
08-11-2008, 07:11 AM
When do you plan to update and fix the EU website? Give it a new look like US did to thier website some time ago?
EDIT: I just checked the EU website and saw this...
"During Tuesday, August 12th and Wednesday, August 13th, we will perform website maintenance in order to increase overall performance. This will render all of www.war-europe.com unavailable, including account services.
We apologise for any inconvenience caused by this."
http://www.war-europe.com/#/news/?id_news=en83&lang=en
CGADucK
08-11-2008, 07:14 AM
Well this was posted on the EU site today.
QUOTE:
During Tuesday, August 12th and Wednesday, August 13th, we will perform website maintenance in order to increase overall performance. This will render all of www.war-europe.com unavailable, including account services.
We apologise for any inconvenience caused by this.
vaggos
08-11-2008, 07:15 AM
Any experienced people that knows what a 9 million datacenter is, knows that you will delay. I even doubt we will get any open beta for EU this month.
My guess; you will only be on time for headstart, I don't hope for any beta version.
Mathus
08-11-2008, 07:15 AM
Well this was posted on the EU site today.
QUOTE:
During Tuesday, August 12th and Wednesday, August 13th, we will perform website maintenance in order to increase overall performance. This will render all of www.war-europe.com (http://www.war-europe.com) unavailable, including account services.
We apologise for any inconvenience caused by this.
Looks like Mythic got some action out of todays meeting with GOA :p
Cleofis
08-11-2008, 07:16 AM
Well this was posted on the EU site today.
QUOTE:
During Tuesday, August 12th and Wednesday, August 13th, we will perform website maintenance in order to increase overall performance. This will render all of www.war-europe.com (http://www.war-europe.com) unavailable, including account services.
We apologise for any inconvenience caused by this.
Please let this be a big change. GOA this is your time to make us naysayers look like right fools (myself included of course). I'm a big enough to man to eat my words so please prove we are wrong :)
Chakar
08-11-2008, 07:17 AM
Looks like Mythic got some action out of todays meeting with GOA :p
Hopefolly Iainc will give us some neat information soon too ;) Would be neat to see what they have been talking about on the meeting
CGADucK
08-11-2008, 07:19 AM
Personally I care nothing for Beta access. The only thing I care about is that Early access and then launch are rock solid and stays that way going forward. If that is their primary goal and they are well on their way to achieving that I am happy
Matthias Thulmann
08-11-2008, 07:19 AM
Well updating the site is very good news lets hope its a big update with many changes. *crosses fingers and prays to sigmar for deliverance*.
mzchaos
08-11-2008, 07:20 AM
Any experienced people that knows what a 9 million datacenter is, knows that you will delay. I even doubt we will get any open beta for EU this month.
My guess; you will only be on time for headstart, I don't hope for any beta version.
good job that the open beta in NA is most likely not starting till next month aswell then :p
For those of you who dont realise... the open beta client will be available on the 15th in NA, this does not mean that the open beta starts on the 15th.
Paragonn
08-11-2008, 07:26 AM
I honestly can't understand certain ppl...
i've been checking the forums all day and ppl have declared dooom all day long and i honestly have no idea why...
so we're not getting closed beta, now from that you conclude no open beta either? I'm sorry, but i dont follow that logic....
over reacting really isnt cool...and there's been ALOT of that around lately.
Mathus
08-11-2008, 07:27 AM
Taken from Freddys House: Posted by Iain C
http://forums.freddyshouse.com/warhammer-308/230360-eu-ce-questions-4.html
Just for the avoidance of doubt and just to stop people from taking the wrong message away from what I said above:
We confirmed today with EA Mythic that the dates for open beta haven't changed, the timetable we were working to in that regard is still the same. Our datacentre is being set up as we speak and that is something that's been going on for a little while now. It's absolutely not the case that we're waiting on boxes of gear to arrive so we can get started. It isn't a small job however and it's something that has been carefully scheduled to be fully complete including all testing and validating well before the open beta begins. You don't get hold of that kind of hardware at short notice let alone install it, so this is a timetable that has been in place for some time now. On that front we are fully on schedule. Somehow people have taken what I said about the datacentre being installed to mean that somehow we only just realised we needed live servers and were frantically shopping around for some rackmounts. That is a long way from what I said.
The plan has always been to start the open beta simultaneously in Europe and in the US and everything is still on target for that as well as the simultaneous live launch.
Brimweave
08-11-2008, 07:29 AM
/pray
Please let the site update be making it a copy of the US site
Please let the site update be making it a copy of the US site
Please let the site update be making it a copy of the US site
/end pray :p
vaggos
08-11-2008, 07:31 AM
For those of you who dont realise... the open beta client will be available on the 15th in NA, this does not mean that the open beta starts on the 15th.
I really doubt in EU there will be any beta unless it's for a couple of days before the headstart. They should give some more information about when the datacenter will be ready
Cleofis
08-11-2008, 07:31 AM
Taken from Freddys House: Posted by Iain C
http://forums.freddyshouse.com/warhammer-308/230360-eu-ce-questions-4.html
Just for the avoidance of doubt and just to stop people from taking the wrong message away from what I said above:
We confirmed today with EA Mythic that the dates for open beta haven't changed, the timetable we were working to in that regard is still the same. Our datacentre is being set up as we speak and that is something that's been going on for a little while now. It's absolutely not the case that we're waiting on boxes of gear to arrive so we can get started. It isn't a small job however and it's something that has been carefully scheduled to be fully complete including all testing and validating well before the open beta begins. You don't get hold of that kind of hardware at short notice let alone install it, so this is a timetable that has been in place for some time now. On that front we are fully on schedule. Somehow people have taken what I said about the datacentre being installed to mean that somehow we only just realised we needed live servers and were frantically shopping around for some rackmounts. That is a long way from what I said.
The plan has always been to start the open beta simultaneously in Europe and in the US and everything is still on target for that as well as the simultaneous live launch.
LOL. I can just imagine GOA after the CB for CE announcement last week. "Oh crap we haven't got our servers yet, quick get down to Servers R Us and get some quick."
Happily it seems as if they are going to get us OB on time and at the same time as NA. That would be awesome so I hope it does.
Deshiva
08-11-2008, 07:32 AM
Any experienced people that knows what a 9 million datacenter is, knows that you will delay. I even doubt we will get any open beta for EU this month.
My guess; you will only be on time for headstart, I don't hope for any beta version.
they should have no problems being on time for open beta, all the commotion and confusions is about getting into closed beta. As per mythic's secret suprise for the NA audience.
They had a long time to plan open beta and headstart, closed beta access was out of the blue from mythics side. So I wouldn't count on getting into closed beta but you can surely count on open beta safely.
VenDruchii
08-11-2008, 07:32 AM
I dont want to loose my Beta account so I will have to keep this short.
As a European Beta tester, I can say that we have had servers go down at all times of the day and night including weekends, as is expected of any Beta. What is not expected is the level of commitment seen by GOA to get the things fixed and patched asap and with as little disruption as possible to the Beta Community. GOA employees have been working their socks off at 3am on a Sunday morning to get things working for the testers, so I have no fear about GOA's Commitment or ability to run this game.
I think you will find the announcement of the beta dates and release dates was a bit of a bolt from the blue not only for GOA but for Mythic themselves.
As Iain has mentioned they were given a timetable and that timetable has changed. This is why GOA and tbh Mythic have been caught with their pants down a little. I think you'll find the originator of the "ALL CE OWNERS GET INTO CLOSED BETA" announcement is busy appologising to a hell of a lot of people.
CGADucK
08-11-2008, 07:32 AM
That's good enough for me. Stick to that and keep signup a straight forward hassle free experience and you'll not hear me complain.
Cleofis
08-11-2008, 07:35 AM
I dont want to loose my Beta account so I will have to keep this short.
As a European Beta tester, I can say that we have had servers go down at all times of the day and night including weekends, as is expected of any Beta. What is not expected is the level of commitment seen by GOA to get the things fixed and patched asap and with as little disruption as possible to the Beta Community. GOA employees have been working their socks off at 3am on a Sunday morning to get things working for the testers, so I have no fear about GOA's Commitment or ability to run this game.
I think you will find the announcement of the beta dates and release dates was a bit of a bolt from the blue not only for GOA but for Mythic themselves.
As Iain has mentioned they were given a timetable and that timetable has changed. This is why GOA and tbh Mythic have been caught with their pants down a little. I think you'll find the originator of the "ALL CE OWNERS GET INTO CLOSED BETA" announcement is busy appologising to a hell of a lot of people.
Thank you so much. This is what i've wanted to hear for ages. Some hands on understanding of what is going on in Beta. I bet you've broke the NDA but my mind is now at rest so thank you.
Chakar
08-11-2008, 07:42 AM
IainC.
Can you please specify for us what you will do during this maintenance?
http://www.war-europe.com/#/news/?id_news=en83&lang=en
Will you fix the beta centre? Update? New look? Fix bugs..?
Thanks.
Heresy
08-11-2008, 07:47 AM
and to the guy that said "You should have done this months ago!". Mythic is doing the same thing right now, they don't have everything set up right now. That's why none of the CE people in NA have actually gotten into the beta, they've just downloaded the client and that's it. Setting up these kinds of things cost millions of dollars and just having them stand around not doing anything costs a lot money too.
Point being? Wether or not Mythic is ahead of things on their end is pretty irrelevant for EU customers - if you want to debate their performance, this thread is hardly the place.
Setting up and testing a datacenter, a massive one at that, is no small task. Not having this done a month before release is to me completely unheard of.
As a European Beta tester, I can say that we have had servers go down at all times of the day and night including weekends, as is expected of any Beta. What is not expected is the level of commitment seen by GOA to get the things fixed and patched asap and with as little disruption as possible to the Beta Community. GOA employees have been working their socks off at 3am on a Sunday morning to get things working for the testers, so I have no fear about GOA's Commitment or ability to run this game.
Good post, glad to hear it. It's a perfect opportunity for GOA to redeem their DAoC performance, and it's great to see that they are taking advantage of it.
Zylon
08-11-2008, 07:47 AM
CE pre-orders for the EU will get everything they were promised. Mythic have announced extra bonuses and we will see what can be done for EU customers in response to that.
The extra bonusses probably beeing the CB invite.
In other words... do not count on getting into CB like the American CE owners. :-|
The rest of the news is pretty much expected.
Mathus
08-11-2008, 07:50 AM
IainC.
Can you please specify for us what you will do during this maintenance?
http://www.war-europe.com/#/news/?id_news=en83&lang=en
Will you fix the beta centre? Update? New look? Fix bugs..?
Thanks.
Again quote from Freddys house From Iain C
http://forums.freddyshouse.com/warhammer-308/230360-eu-ce-questions-4.html
Mostly it's a platform migration. We're moving our web-platform to the new servers as well as all of our tools and other services. There are some behind the scenes tweaks and updates too but you won't see anything new on the customer side when everything restarts as far as I'm aware.
Toodlepips
08-11-2008, 07:50 AM
IainC.
Can you please specify for us what you will do during this maintenance?
http://www.war-europe.com/#/news/?id_news=en83&lang=en
Will you fix the beta centre? Update? New look? Fix bugs..?
Thanks.
Update about the EU website:
Mostly it's a platform migration. We're moving our web-platform to the new servers as well as all of our tools and other services. There are some behind the scenes tweaks and updates too but you won't see anything new on the customer side when everything restarts as far as I'm aware.
Setting up and testing a datacenter, a massive one at that, is no small task. Not having this done a month before release is to me completely unheard of.
Hate to break it to you but its more than a month before release ATM...
Heresy
08-11-2008, 07:58 AM
edited for content
Cleofis
08-11-2008, 07:58 AM
Update about the EU website:
Ah well here's hoping to it giving them the backbone to get the account centre and other needed stuff asap.
vaggos
08-11-2008, 07:59 AM
Hate to break it to you but its more than a month before release ATM...
Νο it's not possible that big datacenter to be ready 100% even in a couple of months.
if it's possible to move that forwards but it's mostly in the hands of our suppliers. As well as that, there are other logistical hurdles to be overcome, the account centre is a relatively minor part of the process.From that I understand the datacenter does not exist, they will build it. When you wait for suppliers you don't have a datacenter.
Vimes
08-11-2008, 08:03 AM
And they´ve been at it for some time now, so you can´t say they haven´t done it yet. They are merely not yet fully finished. That´s how I understand IanC´s second post at least.
But it´s good to hear that everything is still flowing as planned, and it´s even better to hear the reason why the beta center is still missing.
Reaver330
08-11-2008, 08:09 AM
If you have taken a look at the EU WAR site you will see they have posted the following:
"During Tuesday, August 12th and Wednesday, August 13th, we will perform website maintenance in order to increase overall performance. This will render all of www.war-europe.com unavailable, including account services.
We apologise for any inconvenience caused by this."
It's a possibility they are going to include a method to enter codes into your account, we just need to wait and see.
Avatar Of War
08-11-2008, 08:09 AM
I think that allowing Collectors Edition customers to be in the closed beta was a reaction to the disappointment from said consumers when they found out that their exclusives were not so exclusive.
Why Mythic and GOA were not on the same page about this I have no idea. And yes. it seems rather twisted for Mythic to just cater to the NA side when Warhammer is just as popular( or even more so) in Europe and Britain.
The good news is that you guys are on track for everything else, hopefully you will be able to avail yourselves of the closed beta as well.
Mathus
08-11-2008, 08:10 AM
If you have taken a look at the EU WAR site you will see they have posted the following:
"During Tuesday, August 12th and Wednesday, August 13th, we will perform website maintenance in order to increase overall performance. This will render all of www.war-europe.com (http://www.war-europe.com) unavailable, including account services.
We apologise for any inconvenience caused by this."
It's a possibility they are going to include a method to enter codes into your account, we just need to wait and see.
read a page or so back
Henrik112
08-11-2008, 08:34 AM
well im just happy that they are getting new servers for the game, havent tried it yet (no beta key grrr) lol so wont complain bout things i dont know anything about and thanks for the info Ian.
frost089
08-11-2008, 08:36 AM
finaly some news, glad to hear your working hard. Im now happily waiting :D
CapnSquig-WHA
08-11-2008, 08:38 AM
From that I understand the datacenter does not exist, they will build it. When you wait for suppliers you don't have a datacenter.
But the Datacentre does exist. There are actually two, if I read Iain correctly.
The current datacenter is being used for the Closed Beta, it is obviously not an overly large one, as a large one is not necessary.
But behind the scenes there is a 9mil Euro Datacentre that is going to be used for Open Beta and Live. This one was always in the planning to be used.
What has happened is the addition of folks to the Closed Beta. Those 55k folks would overwhelm the current small system. So GoA has had to move up the schedule by a little bit.
That means they are having to install the 9mil system now, instead of a couple weeks from now.
Changing the schedule, even by just a couple weeks, for a system that large and complicated is not a trivial task.
At least that is my understanding of the situation from Iain's latest posts.
pzykozis
08-11-2008, 08:43 AM
But the Datacentre does exist. There are actually two, if I read Iain correctly.
The current datacenter is being used for the Closed Beta, it is obviously not an overly large one, as a large one is not necessary.
But behind the scenes there is a 9mil Euro Datacentre that is going to be used for Open Beta and Live. This one was always in the planning to be used.
What has happened is the addition of folks to the Closed Beta. Those 55k folks would overwhelm the current small system. So GoA has had to move up the schedule by a little bit.
That means they are having to install the 9mil system now, instead of a couple weeks from now.
Changing the schedule, even by just a couple weeks, for a system that large and complicated is not a trivial task.
At least that is my understanding of the situation from Iain's latest posts.
I'd have to say this is my first QFT for a mod...
They aren't surfing the web looking for last minute deals on datacentres on ebay... They have the thing already read post #2 of this thread if you don't believe me.. Iain states it himself.
acidic
08-11-2008, 08:48 AM
Hi/
the talk of the data center is all well and good, what im curious about is why it has taken so long to do something about the euro site. If the site was half working (dxdiags update complainta all over the place, no code entry section ect) there could at least be a move to prioritize CE ppl when waves of closed beta invites go out.
But on the bright side at least the plans are being followed, even if there is not realy anything in the post from GOA with real information.
Ataris
08-11-2008, 08:52 AM
But the Datacentre does exist. There are actually two, if I read Iain correctly.
The current datacenter is being used for the Closed Beta, it is obviously not an overly large one, as a large one is not necessary.
But behind the scenes there is a 9mil Euro Datacentre that is going to be used for Open Beta and Live. This one was always in the planning to be used.
What has happened is the addition of folks to the Closed Beta. Those 55k folks would overwhelm the current small system. So GoA has had to move up the schedule by a little bit.
That means they are having to install the 9mil system now, instead of a couple weeks from now.
Changing the schedule, even by just a couple weeks, for a system that large and complicated is not a trivial task.
At least that is my understanding of the situation from Iain's latest posts.
QFT again. It deserves it. Should be god damned stickied imo, would save us a lot of whine posts.
telzek
08-11-2008, 10:16 AM
Would be nice to know when the EURO site is going to work as intended and you would soothe alot of the players with assuring us that the bugged out flash is being replaced with something that will work properly.
IainC_Goa
08-11-2008, 10:18 AM
Mostly it's a platform migration. We're moving our web-platform to the new servers as well as all of our tools and other services. There are some behind the scenes tweaks and updates too but you won't see anything new on the customer side when everything restarts as far as I'm aware.
Brimweave
08-11-2008, 10:24 AM
I dont want to loose my Beta account so I will have to keep this short.
As a European Beta tester, I can say that we have had servers go down at all times of the day and night including weekends, as is expected of any Beta. What is not expected is the level of commitment seen by GOA to get the things fixed and patched asap and with as little disruption as possible to the Beta Community. GOA employees have been working their socks off at 3am on a Sunday morning to get things working for the testers, so I have no fear about GOA's Commitment or ability to run this game.
I think you will find the announcement of the beta dates and release dates was a bit of a bolt from the blue not only for GOA but for Mythic themselves.
As Iain has mentioned they were given a timetable and that timetable has changed. This is why GOA and tbh Mythic have been caught with their pants down a little. I think you'll find the originator of the "ALL CE OWNERS GET INTO CLOSED BETA" announcement is busy appologising to a hell of a lot of people.
This is all I wanted to here. This is why the NDA should be taken off. It stops rumours of the EU beta being bad spreading like wildfire as you have people saying that GOA is trying really hard to solve it, which means of course they are trying to improve. That has built alot of my trust back in GOA.
EDIT - removed GOA bashing
Scalpel
08-11-2008, 10:31 AM
I suspect all the "Account" stuff is already there and working, but they don't won't to (or are not ready) to open it up to the general plublic.
Just because they say its only a "platform migration" doesn't mean stuff is not ready for the 15th ... and I 100% suspect this web update to be in preperation for the 15th. Maybe to a new server, or more secure one, or one with more power, space, etc... I don't know I am not in IT ;)
However the facts remain the EU not getting in CB has nothing to do with the account center, but space on the EU server. Therefore to assume the account system is not ready at present could be a mistake.
krighton
08-11-2008, 10:48 AM
can i assume that since everyone is in 'scramble mode' at the moment, that the launch date was a genuine surprise? Meaning a higher power pulled the trigger without discussing it with the devs.
Worca
08-11-2008, 10:54 AM
I think the only questions people would like answered is simply "Will the CE users get into any kind of closed beta?" and "Will the EU get the Trial Weekend" that is happening soon?
But thank you very much. I do feel a bit better knowing atleast that things are on time. Though im worried as to why so late instead of earlier, i wont say its bad news to hear things are on target.
CapnSquig-WHA
08-11-2008, 10:54 AM
can i assume that since everyone is in 'scramble mode' at the moment, that the launch date was a genuine surprise? Meaning a higher power pulled the trigger without discussing it with the devs.
It doesn't look like the Release Date was a suprise to anyone. But for GOA the Closed Beta for CE Pre-Orders does look like a suprise. Iain said as much.
It causes them to have to move up their schedule for getting the Open Beta / Release Datacenter up and online. Hence the "scramble".
Sturmer
08-11-2008, 10:56 AM
I just hope that GoA is prepared for launch that will be more massive than any other MMORPG launch in history.
WoW didnt have huge launch, it grown later to its massive size.
Robertus
08-11-2008, 11:04 AM
You still haven't mentioned the closed beta and the extra time the Americans have had.
I'm sorry but the open beta is a given, it's the extra stuff that is causing annoyment.
Johnny Truant
08-11-2008, 11:18 AM
I'm a bit confused. Will the closed beta servers not be back online until the open beta begins?
CapnSquig-WHA
08-11-2008, 11:18 AM
You still haven't mentioned the closed beta and the extra time the Americans have had.
What extra time?
The NA CE Preorder folks are not online and participating in the Closed Beta just yet. All they got this weekend was a download for the Client. The servers are not up yet.
GOA is currently working getting the servers for their Datacenter up and running. The "CE Preorders get CB access!" was not something they had on their schedule, and was an extra bonus that Mythic announced.
So GOA is right now working to try and get CB access for their CE Preorders. But to do so required moving the schedule up for implementing their Dataserver.
So there is no inequality in Closed Beta access yet.
Kheala
08-11-2008, 11:21 AM
Great to hear! Many Euro types will be happy, and as an expectant English man i doff my hat to you sir! :D
thx for the update guv' puts my mind at ease.
Johnny Truant
08-11-2008, 11:24 AM
I still don't understand why the American CB servers are down.
Brimweave
08-11-2008, 11:33 AM
I still don't understand why the American CB servers are down.
They are not ready yet either and just want everyone to get the client downloaded. I think Mythic needs to get there data centre set up as well and this came unexpected. :p
Gylis
08-11-2008, 11:33 AM
SO, can I assume that war-europe web page and datacenter are closely connected? I think I can, especially when you take in mind account management systems or even realm war. Now, can I assume that new war-europe is ready to run and the only thing delaying it is datacenter? That's also quite possible, although with less proof... So when will you be able to enter your OB codes? When datacenter is up...
Also, why is anyone thinking that datacenter is just at first stages of being setup, and how can anyone even say that Mythic has set up their datacenter for launch? NA CE CB testers can't even play the game. So less whining and doomsaying pl0x
By the way, how do I use strike-through text effect here? I can't recall it, or don't we even have it?
Grobtarg
08-11-2008, 11:34 AM
I still don't understand why the American CB servers are down.
Me Either. :(((( but again at least our CE pre-orders got into CB, sorry EU's hope GOA get its all worked out for ya!
Sypro
08-11-2008, 11:59 AM
Buyout funcoms servers in amasterdam(best datacenter in europe), they don't need those anymore.
And thanks for the update, what exactly is the open beta date anyway :p
krighton
08-11-2008, 12:12 PM
They are not ready yet either and just want everyone to get the client downloaded. I think Mythic needs to get there data centre set up as well and this came unexpected. :p
seriously doubt they're waiting for everyone to download it...i'm sure they have a cutoff point...probably be up and running by wed, probably be a ton still downloading by then.
vaggos
08-11-2008, 12:23 PM
Also, why is anyone thinking that datacenter is just at first stages of being setup
Read carefully
We are currently in the process of fitting out a brand new, dedicated
Putting 9 million euros worth of server equipment in place is not something that just happens without careful planning and scheduling. The plans for that have it installed, tested and ready for open beta, we're seeing if it's possible to move that forwards but it's mostly in the hands of our suppliers. As well as that, there are other logistical hurdles to be overcome, the account centre is a relatively minor part of the process.
Bloodshed
08-11-2008, 12:47 PM
Just wanted to say thanks for the update. It makes me feel all warm inside knowing that the staff are working hard to bring us WAAAAAAAGGHHHHHHHH! Little bits of info like this boost my confidence no end; just please, no more slip ups like the past week ;)
Gylis
08-11-2008, 12:49 PM
Read carefully
I take that as a challenge. He he
Just for the avoidance of doubt and just to stop people from taking the wrong message away from what I said above:
We confirmed today with EA Mythic that the dates for open beta haven't changed, the timetable we were working to in that regard is still the same. Our datacentre is being set up as we speak and that is something that's been going on for a little while now. It's absolutely not the case that we're waiting on boxes of gear to arrive so we can get started. It isn't a small job however and it's something that has been carefully scheduled to be fully complete including all testing and validating well before the open beta begins. You don't get hold of that kind of hardware at short notice let alone install it, so this is a timetable that has been in place for some time now. On that front we are fully on schedule. Somehow people have taken what I said about the datacentre being installed to mean that somehow we only just realised we needed live servers and were frantically shopping around for some rackmounts. That is a long way from what I said.
The plan has always been to start the open beta simultaneously in Europe and in the US and everything is still on target for that as well as the simultaneous live launch.
vaggos
08-11-2008, 01:28 PM
Our datacentre is being set up as we speak and that is something that's been going on for a little while now. It's absolutely not the case that we're waiting on boxes of gear to arrive so we can get started.
Then let's see if we are able to start downloading the client on 15th of this month. If not; they failed.
Ravenwing
08-11-2008, 01:43 PM
Warhammer is just as popular( or even more so) in Europe and Britain.
l2geography
god i hate the british habbit of considering themselves as a seperate continent
[/offtopic]
Thanks for the update GOA the feeling of getting a lower level of service has been getting a stronger hold on me for a few weeks. In the spirit of warhammer: one battle won, but the war is far from over.
Cleofis
08-11-2008, 01:46 PM
Then let's see if we are able to start downloading the client on 15th of this month. If not; they failed.
Nope. As long as we can download the client at some point and start playing Open Beta on the same day as those in NA then they didn't fail.
lerusius
08-11-2008, 01:55 PM
I just hope we get informed as soon as possible (like really soon) when Open Beta are supposed to happen. It is good to hear that they are on track for the OB but it is still hard to trust them completely when we do not get anything concrete except that they are mobilizing for release (and who could not have guessed that?)
Cleofis
08-11-2008, 02:06 PM
I just hope we get informed as soon as possible (like really soon) when Open Beta are supposed to happen. It is good to hear that they are on track for the OB but it is still hard to trust them completely when we do not get anything concrete except that they are mobilizing for release (and who could not have guessed that?)
Mythic need to state when OB is not GOA.
7thKeeper
08-11-2008, 03:51 PM
Thanks for the update Iain. :)
Bl4ckH4wk
08-11-2008, 05:57 PM
Hey Ian I get a error 414 when I try upload the dxdiag. Is there any answer what the problem is?. Did a fast search and found 1 thread on this forum and didnt find anything.
EDIT: I get 414 in Firefox and 417 in Internet Explorer.
This is all I wanted to here. This is why the NDA should be taken off. It stops rumours of the EU beta being bad spreading like wildfire as you have people saying that GOA is trying really hard to solve it, which means of course they are trying to improve. That has built alot of my trust back in GOA.
Don't get too excited dude. I also am in the closed beta. I will not breach the NDA as much as the OP but let me just say things are not quite as rosy as are being made out. Soon as the NDA is lifted several questions will be asked of Mythic that GOA cant or wont answer presently.
You seem surprised that they are working on crashed servers out of normal hours ? Perhaps you had experience of GOA and DOAC ? Remember you will be paying for 24hour access not 10-3 access.
Pom
Don't get too excited dude. I also am in the closed beta. I will not breach the NDA as much as the OP but let me just say things are not quite as rosy as are being made out. Soon as the NDA is lifted several questions will be asked of Mythic that GOA cant or wont answer presently.
You seem surprised that they are working on crashed servers out of normal hours ? Perhaps you had experience of GOA and DOAC ? Remember you will be paying for 24hour access not 10-3 access.
Pom
It is still beta. Beta are also used to tweak hardware. Especialy if you not using the old hardware you had and bought new hardware (like GOA probably did). Sometime you will have crashing while playing around with servers and yes best to test them is when actualy alot of players are using them.
Ofcourse i would hate when this also happens alot after release (servers will crash even at mythic)
So i still believe in them to fix problems they had with DAOC and keep their word.
What i think GOA also should improve is their bad communication towards customers and towards Mythic (can also be problem on mythic side since what i understood they didnt even toald GOA the dates when they release them to public) Only thing i read yesterday on WAR europe is that servers will go down for 2 days . Nothing about that they believe they can still make it on time like they did on this forum.
MerseyMal
08-12-2008, 02:53 AM
god i hate the british habbit of considering themselves as a seperate continent
Depends on the definition of what a continent is, whether we are part of the same continent or not ;)
[/offtopic too]
Personally I have more faith in GOA these days and believe they'll be ready on time.
Marsares
08-12-2008, 02:59 AM
I dont want to loose my Beta account so I will have to keep this short.
As a European Beta tester, I can say that we have had servers go down at all times of the day and night including weekends, as is expected of any Beta. What is not expected is the level of commitment seen by GOA to get the things fixed and patched asap and with as little disruption as possible to the Beta Community. GOA employees have been working their socks off at 3am on a Sunday morning to get things working for the testers, so I have no fear about GOA's Commitment or ability to run this game.
I think you will find the announcement of the beta dates and release dates was a bit of a bolt from the blue not only for GOA but for Mythic themselves.
As Iain has mentioned they were given a timetable and that timetable has changed. This is why GOA and tbh Mythic have been caught with their pants down a little. I think you'll find the originator of the "ALL CE OWNERS GET INTO CLOSED BETA" announcement is busy appologising to a hell of a lot of people.
I would like to second that. As a guild we got an invite and although sometimes the process wasn't as smooth as everyone would have liked, which is to be expected at CB stage, the customer service and commitment from GOA has been second to none. Our whole guild has been impressed by the GOA representative who took care of our guild invite (yes, Magnus, we're talking about you!).
Coupled with the notification that they're adding in 9 million euro's worth of kit, I have full confidence that we will get a good experience from GOA. Yes, I am nervous that servers seem to be installed a bit late in the day, but I will certainly give GOA the benefit of the doubt and hope that you all will do the same.
Spookie
08-12-2008, 03:10 AM
I would like to second that. As a guild we got an invite and although sometimes the process wasn't as smooth as everyone would have liked, which is to be expected at CB stage, the customer service and commitment from GOA has been second to none. Our whole guild has been impressed by the GOA representative who took care of our guild invite (yes, Magnus, we're talking about you!).
I'll third (is that a real word?) that. Support from GOA has been second to none. Helpful, friendly & prompt.
I have hope in them having any outstanding issues rectified in time.
Even if a lot of gamers had issues in the past with GOA (for my part I never had any experience with that company) I'm totally happy to see that they're trying to pull this of correctly. As I was happy to see that the EU site is being under maintenance for two days. That was a good sign in my humble opinion. Even if the EU server isn't as good as the NA server but then again some months ago it also started to get better (well better than when they launch the site).
In the end time will tell and as some of us already said it before just relax, be calm and patient and let's see what will be the outcome of all this.
Cheers and thanks Ianc (subsequently GOA) for letting us know and clarify some issues as I was looking for this kind of information.
Calelith
08-12-2008, 05:46 AM
It has made my day/morning to hear that GOA give good customer service and has somewhat calmed me down, all thats left now is the lie mythic told us about US and EU been equal, but owell atleast the game will have decent support when it launches
CrUsHeR
08-12-2008, 05:49 AM
A lie is when you state something untrue with intent, but when Mythic says how they planned things and it doesn't run as expected, you can't call them liars no matter what.
UglyDave
08-12-2008, 05:51 AM
I would like to second that. As a guild we got an invite and although sometimes the process wasn't as smooth as everyone would have liked, which is to be expected at CB stage, the customer service and commitment from GOA has been second to none. Our whole guild has been impressed by the GOA representative who took care of our guild invite (yes, Magnus, we're talking about you!).
./signed
plenty of love for magnus from our side too
muylae
08-12-2008, 12:42 PM
It is hard to say anything on the subject without breaking NDA.
But to me it seems a lot of people take a lot of things for granted that neither GOA or MYTHIC have said and are just commenting upon their EXPECTATIONS which might or might not be fulfilled. The only date they have given yet is the launch date of the game.
They never said how long the open beta would last, when it would begin or when the early release would start and how many days it would be.
I expect the open beta to be half a hardware stress test than a phase where they still want to do massive changes to the game...
I have full confidence that GOA will deliver what they SAID on time and with good service.
My experience as a 6 year GOA customer has been a very good one.
Avatar Of War
08-12-2008, 12:45 PM
l2geography
god i hate the british habbit of considering themselves as a seperate continent
[/offtopic]
Thanks for the update GOA the feeling of getting a lower level of service has been getting a stronger hold on me for a few weeks. In the spirit of warhammer: one battle won, but the war is far from over.
I know my geography thank you very much. I also know that Warhammer started in Britain and that's why I mentioned Britain independently of Europe.
Also if your going to accuse me of not knowing my geography, you might want to look under my profile and see what city I live in.
I don't have any 'British' habits by the way. Its hard to have such a habit when your a BLACK GUY FROM WASHINGTON DC, and the closest thing you've ever had to a British habit is watching Doctor Who and Masterpiece theater on PBS.
Zaagazug
08-12-2008, 01:08 PM
GOA has so far been extremely helpful and they have done exactly what they have stated they would do.
Some people just make up things out of thin air (and add the DAoC past). I would be very frustrated as Ian or Magnus reading these boards at times and have to be the nice helpful guys.
muylae
08-12-2008, 01:17 PM
GOA has so far been extremely helpful and they have done exactly what they have stated they would do.
Some people just make up things out of thin air (and add the DAoC past). I would be very frustrated as Ian or Magnus reading these boards at times and have to be the nice helpful guys.
and GOA better pay them a good wage for having to put up with all this crap and remain helpful and friendly. i feel like i would be ready to tear out my hair if i were in their shoes and would have to cope with so much ignorance, bad talk, accusations and down right lies at times.
vaggos
08-12-2008, 01:32 PM
Nope. As long as we can download the client at some point and start playing Open Beta on the same day as those in NA then they didn't fail.
Yes I agree with that, let's see if we will be able to enter our codes and download the client.
Gigamo
08-12-2008, 01:45 PM
Thanks for the update Req. Hopefully all will go according to plan. Any news on EU CE preorders getting into the CB though?
Mehuge
08-12-2008, 01:48 PM
A month from release, and you're now attempting to set up a spanking new untested datacenter for that huge a scale of users?
I've done server administration before, and by Sigmar, you aren't going to make it on time. I smell launch day disasters spanning for weeks on end.
Bad timing GOA. Lesson learnt there, I hope. I advised my friends in the UK to import US copies of WAR, in lieu of GOA's poor track record and they're now pretty darn delighted when I linked this thread to them.
They are in the process of setting it up now, and you dont know where in that process they are, but I bet they are not at the beginning of that process, possibly they have just been waiting for firm release date before finishing off.
Sycopat
08-12-2008, 03:04 PM
I like this thread, it's reassuring to hear independantly that GOA are handling the beta as well as can be expected.
Chakar
08-13-2008, 08:47 AM
Any news yet?
What happend at the meeting with Mythic? Any news about EU? OB? NDA? Website? Anything?
Ellister
08-13-2008, 10:23 AM
Any news yet?
What happend at the meeting with Mythic? Any news about EU? OB? NDA? Website? Anything?
hehe would also be nice to know when that loveable EU website will be back up... I CANT WAIT FOR NEWS!
Grimald
08-13-2008, 12:08 PM
So whats happening? US open beta is open yet EU isn't? I thought they said we would equal amount of time?
Spookie
08-13-2008, 12:11 PM
So whats happening? US open beta is open yet EU isn't? I thought they said we would equal amount of time?
This is still Closed beta. Mythic in their infinite wisdom though they would invite a bunch of people and not give them forums to discuss commonly known issues on. :/
Bubbapook
08-13-2008, 03:08 PM
Am I right in my understanding that GOA haven't gotten the website or the beta forums up when they said they would, while the USA got their CE CB servers up and running? So we're how many days behind the USA now?
Sceleris
08-13-2008, 03:17 PM
Kinda sucks.......
No one else here can log on the beta server right ?
Spookie
08-13-2008, 04:02 PM
Am I right in my understanding that GOA haven't gotten the website or the beta forums up when they said they would, while the USA got their CE CB servers up and running? So we're how many days behind the USA now?
I fail to see how US CB servers have anything to do with GOAs web server. :|
Tarion
08-13-2008, 04:05 PM
Am I right in my understanding that GOA haven't gotten the website or the beta forums up when they said they would, while the USA got their CE CB servers up and running? So we're how many days behind the USA now?
Eh? GOA have been running a closed beta for a good long time now (As long as Mythic have, I think). Right now, they're doing some maintenance on their stuff, so it's down for now.
CrUsHeR
08-13-2008, 04:09 PM
Please use the dev tracker function, it's one of the forums on top of the forum list.
IanC posted that the EU servers won't be up tonight and you'll have to wait for a news update tomorrow about when they are expected to be up again.
neur0
08-14-2008, 10:31 AM
I have to officially apologize to GOA for bashing their service.
After careful reading on this and other forums, it seems that so far, GOA is on the right track and delivering what was promised.
My rants about the wow-europe.com site still stay though, as the site is completely done in Flash and its as informative and dynamic as wall paint.
Oh, and even if the OB is a day or two late, its OK, most people on this forum (including me) need some time outdoors anyway.
Keep up the (so far) good work.
Viz79
08-14-2008, 11:05 AM
Well are we taking bets on 'when' GOA will update us? Im saying Friday then, he will give us another update but it won't contain anything new at all, no dates or anything like that. I also think that if we 'do' get into closed beta, it will be for literally two or three days (and then GOA will say we got the same as the US players and thus won't feel the need to give us anything else. They wuill discard the whole 'length' they played as an issue).
Of course i hope I am completely wrong and GOA announce tomorrow that the new site will be ready over the weekend for your codes and invites will be sent out immediately. And we could be in my early next week!
:p
fragfest
08-14-2008, 03:11 PM
so any news??
i seen site "being worked on" seen pages that disapear with info about CE but other than that?
Fearion
08-15-2008, 12:01 PM
Abit annoyed that the US CE ppl are atm able to create accounts and await the release of download links to the Client.
While we here in EU is still keept in the dark.
Saying everything is going as planned is still not giving us any information on when we will be able to create our master account & and game accounts etc.
Its just giving us a relative view that things are happening. Guess a deadline date cant be released as ther is still douts that things will be delayed or that things arent going as planed.
The waiting is umbarable atleats now when dates have been released and the US side is starting to roll forward.
Im happy i got a work that takes up 89% of my awake time so i dont have to go crazy reading post after post with nothing but guesses..
RockAgainstAss
08-15-2008, 12:16 PM
Its like when a neighbour has won the lottery and wont shut the hell up about it lol
Fearion
08-15-2008, 01:10 PM
Its like when a neighbour has won the lottery and wont shut the hell up about it lol
100% agree
Its DAoC all over with EU always having to be after the US releases
Browncoat-WHA
08-15-2008, 01:48 PM
This thread is redundant, now that there is the latest update here:
http://www.warhammeralliance.com/forums/showthread.php?t=53910
*LOCKED with a sackboy*
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