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Garthilk
08-15-2008, 10:50 AM
From the Customer Service category we have: Reminder - Item Codes Are Active

Greetings!

We apologize for any confusion previous announcements may have caused. Players are able to enter all of their Pre-Order and Gamesday codes now including items and have their account ready to go for the month ahead.

Thank you!
Source (http://herald.warhammeronline.com/warherald/NewsArticle.war?id=188)

Nswyers
08-15-2008, 10:52 AM
Ok, so does this mean the item codes I entered are gone now? They've been applied to my account:

Account Description
Warhammer Online
Enabled
Preorder
Bonus Item: Skaven Cloak
CE Open Beta
CE Head Start

Agronack
08-15-2008, 10:58 AM
Darn, I already put in my code for the Portable Camp and Sentinels Arm Band :(

Dacool561
08-15-2008, 11:00 AM
me too wtf =/ i better not have lost my items!

Lavi
08-15-2008, 11:00 AM
Is the item codes the camp portable and the band or the CE exclusive items.

Candiria
08-15-2008, 11:03 AM
yeah, i JUST enetered mine.

entered Head-Start first.

then in-game item code.


they both got accepted

Adronicus
08-15-2008, 11:04 AM
I put in my item code too, it accepted it as Gamestop preorder.

This idea of only entering one or two codes is idiotic. There is nothing on the account center that says don't enter you item codes now. You are just asking for trouble when you make things more complicated than it should be.

Arpeggi
08-15-2008, 11:06 AM
I also have successfully added my item code to my account. I hope that we'll just have to enter them again later or something.

Lavi
08-15-2008, 11:06 AM
Opinion and Theory:
I think everyone misunderstood what he meant. I think what he meant by not active as in it says "Preorder" on the subscription and not like (for example) Bonus In-game Items. I think he wants to clarify people who think they didn't get the items because its called "Preorder" instead.

Just a guess

Dacool561
08-15-2008, 11:07 AM
on the warhammer online site, it even said to wait till the 15th and you can enter the codes. Now they are saying you can't? But yet the system still takes it. I'm really confused O.o

chrismun
08-15-2008, 11:08 AM
Strange. I was able to put mine in just fine.

Whetstone
08-15-2008, 11:08 AM
Uhhh... so what happens if we already entered that code? Also, if that code wasn't supposed to be entered yet, why did the system accept it?

chukno
08-15-2008, 11:18 AM
Wait my headstart code and items code are the same thing. I only have one code for both and i preordered from Direct2Drive. It does not say anything on my account about items just preorder, OB and Headstart. Anyone else have this?

Zerikin Loukbel
08-15-2008, 11:21 AM
I entered my HS and my item codes earlier today and their system appeared perfectly happy to accept them successfully.

Deathain
08-15-2008, 11:25 AM
I was also able to enter my codes successfully earlier. It marked my account with a Preorder association.

Monkey Aids
08-15-2008, 11:28 AM
just wanted to say i too added my in-game item code =(

Fafurion
08-15-2008, 11:38 AM
Wait my headstart code and items code are the same thing. I only have one code for both and i preordered from Direct2Drive. It does not say anything on my account about items just preorder, OB and Headstart. Anyone else have this?
Yes this applies to everyone that ordered from direct 2 drive. The headstart and item are both the same code. So obviously someone over at mythic has no idea what they are talking about.

Gawain
08-15-2008, 11:39 AM
Wait my headstart code and items code are the same thing. I only have one code for both and i preordered from Direct2Drive. It does not say anything on my account about items just preorder, OB and Headstart. Anyone else have this?

Same with my Amazon pre-order. HE and Item share the same code, so entering HE = entering items at the same time, not avoidable.

PS. Shows just "preorder" and not an item list when entered as well.

James_EAMythic
08-15-2008, 11:40 AM
CE Versions have 3 codes, SE have 2 codes with head start and items being one in the same.

I'll clarify in my post.

Thanks all :)

Kreetin
08-15-2008, 11:44 AM
I have the CE version and was able to input all 3 codes.

My account has 3 flags:
Closed Beta
Preorder
CE Head Start

BLORTH
08-15-2008, 11:45 AM
From the former, closed thread.


Enabled
Closed Beta
Preorder
Bonus Item: Skaven Cloak
CE Head Start
Mine doesn't say my pre-order item(s). :(

Just this.

Account Description
Enabled
Preorder
CE Open Beta
CE Head Start

Fafurion
08-15-2008, 11:46 AM
CE Versions have 3 codes, SE have 2 codes with head start and items being one in the same.

I'll clarify in my post.

Thanks all :)
Wow James you are so quick to respond, thank you for being so helpful! Why the hell arent the items being shown on the account page for the SE then? All it says is preorder, it says nothing about the items we will receive.

Dacool561
08-15-2008, 11:46 AM
I too have CE, and was able to put all 3 codes in. Can we get a clarification on "not active"? And what does this mean for us who put in the code already? The system did take it so it seems pretty active to me =/

James_EAMythic
08-15-2008, 11:48 AM
Dacool if that's true then let me look into it.

It's possible they decided to push through all of the codes today.

I'll be back :cool:

Agronack
08-15-2008, 11:49 AM
Dacool if that's true then let me look into it.

It's possible they decided to push through all of the codes today.

I'll be back :cool:

Cool sounds good because I could enter all 3 also.

Traven
08-15-2008, 11:51 AM
James is too cool for school.

Seems like all three CE codes went in just fine.

GameStop Preorder would indicate the Items, correct?

Jammal
08-15-2008, 11:53 AM
Dacool if that's true then let me look into it.

It's possible they decided to push through all of the codes today.

I'll be back :cool:

Ditto. All 3 of mine were taken just fine.

restusfestus
08-15-2008, 11:53 AM
Dacool if that's true then let me look into it.

It's possible they decided to push through all of the codes today.

I'll be back :cool:

All 3 of mine were accepted too.

S T F U
08-15-2008, 11:54 AM
it works now i just inputed all of my CE codes and heres what it says

GameStop Preorder
CE Open Beta
CE Head Start

Relentless
08-15-2008, 11:57 AM
Mine was accepted as well. Although it shows up as
Preorder
CE Open Beta
CE Head Start

instead of listing that it was an Amazon preorder.

madmac101
08-15-2008, 11:57 AM
i hope i got into preview weekend

Pangscar
08-15-2008, 11:58 AM
Dacool if that's true then let me look into it.

It's possible they decided to push through all of the codes today.

I'll be back :cool:

Yep as CE owner already in the CB, I entered the head start code and the in game items codes and both were accepted by the system.

It shows it as:
Enabled
Closed Beta
Preorder
CE Head Start

James_EAMythic
08-15-2008, 11:58 AM
Alright guys,

Sorry for the confusion. Herald updated - all item codes are now go :)

Drowz
08-15-2008, 11:59 AM
Thanks James.

Agronack
08-15-2008, 12:00 PM
Alright guys,

Sorry for the confusion. Herald updated - all item codes are now go :)

Cool thanks

Fafurion
08-15-2008, 12:00 PM
Mine was accepted as well. Although it shows up as
Preorder
CE Open Beta
CE Head Start

instead of listing that it was an Amazon preorder.
Ya mine just says preorder also, but i got mine from direct 2 drive. We fall into the same category though for the GUARDIAN'S IOLITE BAND.

So i guess if you ordered from Amazon.com (http://www.amazon.com/Warhammer-Online-Age-of-Reckoning/dp/B000TD3IA2/ref=pd_ts_vg_1?ie=UTF8&s=videogames)**, Circuit City (http://www.circuitcity.com/ssm/Warhammer-Online-Age-of-Reckoning-PC-014633156560/sem/rpsm/oid/211253/rpem/ccd/productDetail.do), Direct2Drive (http://www.direct2drive.com/6/6327/product/Buy-Warhammer-Online:-Age-of-Reckoning-%28Pre-Order%29-Download?cmp=eawho)**, EAStore.com (http://www.eastore.com/war)**, EB Canada, Fry's (http://shop3.frys.com/product/5609271;jsessionid=wkWoN+4krxfl4tTG2UcOXg**.node3? site=sr:SEARCH:MAIN_RSLT_PG), GameCrazy (http://www.gamecrazy.com/games/game.aspx?id=13157&LF=STL), GoGamer.com (http://www.gogamer.com/Warhammer-Online--Age-Of-Reckoning-Front-Page_stcVVproductId40265798VVcatId444710VVviewprod .htm), and WalMart.com (http://www.walmart.com/catalog/product.do?product_id=10086440).

That it will only show up as "preorder".

Bizzerko
08-15-2008, 12:06 PM
I already entered in all my codes this morning and they worked fine, what's the difference now?

Dacool561
08-15-2008, 12:07 PM
w00t thanks James for the clarification! and so quick too! =D

Bravest
08-15-2008, 12:08 PM
Ya mine just says preorder also, but i got mine from direct 2 drive. We fall into the same category though for the GUARDIAN'S IOLITE BAND.

So i guess if you ordered from Amazon.com (http://www.amazon.com/Warhammer-Online-Age-of-Reckoning/dp/B000TD3IA2/ref=pd_ts_vg_1?ie=UTF8&s=videogames)**, Circuit City (http://www.circuitcity.com/ssm/Warhammer-Online-Age-of-Reckoning-PC-014633156560/sem/rpsm/oid/211253/rpem/ccd/productDetail.do), Direct2Drive (http://www.direct2drive.com/6/6327/product/Buy-Warhammer-Online:-Age-of-Reckoning-%28Pre-Order%29-Download?cmp=eawho)**, EAStore.com (http://www.eastore.com/war)**, EB Canada, Fry's (http://shop3.frys.com/product/5609271;jsessionid=wkWoN+4krxfl4tTG2UcOXg**.node3? site=sr:SEARCH:MAIN_RSLT_PG), GameCrazy (http://www.gamecrazy.com/games/game.aspx?id=13157&LF=STL), GoGamer.com (http://www.gogamer.com/Warhammer-Online--Age-Of-Reckoning-Front-Page_stcVVproductId40265798VVcatId444710VVviewprod .htm), and WalMart.com (http://www.walmart.com/catalog/product.do?product_id=10086440).

That it will only show up as "preorder".

I pre ordered from gamestop and it says im in for open beta and head start says nothing about the sentinels amber band in game item

Barjack
08-15-2008, 12:11 PM
There is a new hereald post up

Valentina
08-15-2008, 12:28 PM
Ok I haven't entered my item codes since I read this post. Haha...Can I do that now without any problems?

Zend
08-15-2008, 12:51 PM
Do we add the codes into the beta center or the Mythic account center?

Katlan
08-15-2008, 12:52 PM
thanks for the notice! I'll do this when I get home today

palleon
08-15-2008, 12:55 PM
Where do I add mine? I am in the UK.

Zontix
08-15-2008, 01:02 PM
I already entered in all my codes this morning and they worked fine, what's the difference now?
You now have an account with all your codes in it and don't have to worry about losing your codes somehow :P

ekiander
08-15-2008, 01:08 PM
Anyone know where to get your codes from Amazon. I tried in my media library where I have Warhammer CE on pre-order but the page doesn't come at all. I get stuck in a loading screen.

Odiamh
08-15-2008, 01:09 PM
I entered in my codes around noon today and I am sitting pretty with the following:

Enabled
GameStop Preorder
CE Open Beta
CE Head Start

Ragdarok
08-15-2008, 01:10 PM
Logged into beta this morning, entered my codes after I seen It was now able to. Now when I log into beta I get an Incorrect PW error at the server select. What gives.

Sphader
08-15-2008, 01:15 PM
Wierd, i tried to enter my item codes into me Mythic account (not the beta account to apply for closed beta) and it would accept the code, but when it tried to process itt would tell me that there was an error, I got my other 2 codes in fine tho.

-Big Brother is always watching-

Valentina
08-15-2008, 01:17 PM
I can't lose my codes anyway. Lol. What I'm asking is obviously I put it in the Mythic Account and not the beta center account. But am I safe to do that with the item codes now, since there was confusion about it earlier?

Padaxes
08-15-2008, 01:21 PM
When I enter my Open Beta, Headstart, and Item keys it accepts them and then says that there was an error while they are being processed.

Atemis
08-15-2008, 01:25 PM
Hey James, EA store is telling some people Mythic hasn't provided them with the extra codes for the CE they oversold.

Is this true?

I should probably cancel my order and just get a SE huh... I realize this is probably a very hectic time and generating more CE codes isn't priority at the moment ; )

EDIT:

If codes cannot be generated does that mean we won't be receiving a CE box at launch?

evileye914
08-15-2008, 01:25 PM
Wait my headstart code and items code are the same thing. I only have one code for both and i preordered from Direct2Drive. It does not say anything on my account about items just preorder, OB and Headstart. Anyone else have this?
Same here (pre ordered form GS)
Doesnt say anything about items being active.

Credo
08-15-2008, 01:28 PM
When I enter my Open Beta, Headstart, and Item keys it accepts them and then says that there was an error while they are being processed.
I'm having the same problem.:(

nisallik
08-15-2008, 01:30 PM
Getting an error as well.

Latreen
08-15-2008, 01:31 PM
Gamestop item code is not being accepted just now. Head Start code went through OK.

Systematic
08-15-2008, 01:32 PM
Even if the Gamesday codes now work, the Comic-Con ones don't (so far, I've put in the two SE codes). What do the Gamesday and Comic-Con codes do and when will we be able to put in the Comic-Con codes?

edska021
08-15-2008, 01:32 PM
Anyone know where to get your codes from Amazon. I tried in my media library where I have Warhammer CE on pre-order but the page doesn't come at all. I get stuck in a loading screen.

Click "Downloads" at the top of the page, the codes are in there for some wierd reason.

Eno
08-15-2008, 01:32 PM
Hhhmmmmm

Mine says :


Closed Beta
Gamestop Preorder
Open Beta



When I try to enter my headstart code if fails on the the page after a I click confirm I get an " Error processing your request"




(((Edit))) I see others are having the same problem. Probably just temporary.

Vulpire
08-15-2008, 01:34 PM
Getting an error for my gamestop head start and in-game bonus items.

When I put the codes in it tells me what I'm getting, but when I press "accept" it gives me an error.

Padaxes
08-15-2008, 01:35 PM
I hope so.

I got my CE at Gamestop, what about the rest of you? I doubt its only Gamestop CE preorders, but you never know.

Eno
08-15-2008, 01:37 PM
Same here (pre ordered form GS)
Doesnt say anything about items being active.



I think when it says " Gamestop Preorder" it means your in game items are setup. Since the items were retailer specific. Just a guess though.

Valentina
08-15-2008, 01:38 PM
It could be because everyones trying to do it at the same time.

Padaxes
08-15-2008, 01:39 PM
It's telling me my codes have already been used now...

*edit* and BAM! they're all accepted and working. Check your stuff guys, it all just randomly appeared on my account.

Vundal
08-15-2008, 01:40 PM
guys it seems like the processing of codes is resulting in errors from everyone. Thier account management server may be down or having technical difficulties. I suggest we wait until word is that others are able to input the codes without errors or just wait till later tonight.

Eno
08-15-2008, 01:44 PM
It's telling me my codes have already been used now...

*edit* and BAM! they're all accepted and working. Check your stuff guys, it all just randomly appeared on my account.


lol Yep I hit refresh and now mine is there,.

Fuzzle
08-15-2008, 01:44 PM
Ok, if it errors then says code already used, check your account as it should have gone through.


Getting this listed now:

Account Description
click to edit...
Enabled
Open Beta
Head Start
Preorder

I'm guessing the servers slowed due to volume of people trying to enter their codes perhaps and instead of a server too busy message it may have just said error. Just guessing.

evileye914
08-15-2008, 01:46 PM
Open Beta
Head Start
GameStop Preorder maybe this is = to the items.?

chongo114
08-15-2008, 01:47 PM
Ok, if it errors then says code already used, check your account as it should have gone through.


Getting this listed now:

Account Description
click to edit...
Enabled
Open Beta
Head Start
Preorder

I'm guessing the servers slowed due to volume of people trying to enter their codes perhaps and instead of a server too busy message it may have just said error. Just guessing.

Mine was having errors too, after a couple minutes of trying I got the same account description.... does that mean 50,000 SE have already registered?

rgoff31
08-15-2008, 01:51 PM
Warhammer Online
Status: Active | Created: 8/15/2008
Username


Account Description
Invalid characters in description <-What did I do?
Enabled
Open Beta
Head Start
Preorder

jeffrey
08-15-2008, 02:05 PM
Open Beta
Head Start
GameStop Preorder maybe this is = to the items.?


I think yes. Especially since different stores had different items. Mine shows the same and I'm confident that I am all set for Open Beta, Head Start, and my items indicated by "Gamestop Preorder".

JenexFever
08-15-2008, 02:27 PM
During the mix up with the gamestop codes, i too was also getting the error and thought maybe it was because someone already had my master account name. So i tried again this time adding a few numbers. Now i have a problem with having 2 warhammer accounts, one with the closed beta and the other with the gamestop preorder and the head start.

There a way to terminate one account? so i can combine the beta with the other one with the 2?

thanks in advance.

Narfolr
08-15-2008, 02:43 PM
Hey James,

Amazon CE PO in game item code is not working. Getting the invalid code error.

Thanks,
Narf

James_EAMythic
08-15-2008, 02:48 PM
Hi all,

We're looking into the errors you are getting. Thank you :)

Doomrider
08-15-2008, 02:51 PM
My Status:

-Pre-order AKA Bonus Items (Got from The Source)
- CE Open Beta
- CE Head Start

COLLECTOR'S EDITION FTW W00T YES ALRIGHT!!

Btw I just saw some footage of Chaos Chosen at GameSpot.com and it was AWESOME!!!!

shawns21
08-15-2008, 03:03 PM
link?

........

evileye914
08-15-2008, 03:03 PM
My Status:

-Pre-order AKA Bonus Items (Got from The Source)
- CE Open Beta
- CE Head Start

COLLECTOR'S EDITION FTW W00T YES ALRIGHT!!

Btw I just saw some footage of Chaos Chosen at GameSpot.com and it was AWESOME!!!!
Nice!!!:D Ill have to check it out!:D

HDTran
08-15-2008, 03:18 PM
Both of my Preorder codes I got from Amazon for myself and my brother work.

However, the headstart codes don't work at all.

This is from the Standard Edition BTW from Amazon.

Currently, the only thing I see is:


Current Associations:


Warhammer Pre Order


When I enter my other code (on both mine and my brother's), it says: That code is invalid.

Vengance
08-15-2008, 03:32 PM
I still can't get my CE codes from Best Buy Online :(

Hopefully they hold up to their promise of next week.

Krukk
08-15-2008, 03:58 PM
WOOT was able to add CE Open Beta, CE Headstart, & CE Bonus items to my DAoC account which I also plan to use for W.A.R.!

Ash1138
08-15-2008, 04:00 PM
Hi all,

We're looking into the errors you are getting. Thank you :)

Thanks James. I'm getting "invalid code" errors on all my codes from the Gamestop CE (ordered 4/08). I'm happy to know you are looking into this. Can you tell us if there is anything we need to do in the mean time? Do we need to report this? Are we gonna be updated on the issue?

Krukk
08-15-2008, 04:01 PM
err make that Enabled
Preorder
CE Open Beta
CE Head Start

On my account...

Ylei
08-15-2008, 04:13 PM
Thanks James. I'm getting "invalid code" errors on all my codes from the Gamestop CE (ordered 4/08). I'm happy to know you are looking into this. Can you tell us if there is anything we need to do in the mean time? Do we need to report this? Are we gonna be updated on the issue?

are you entering them on the main Mythic Entertainment Account Management site, or the EAMythic Betacenter? I at first tried on the betacenter site and got that same error, then I realized I was on the wrong site and went to https://accounts.eamythic.com.


And I've got a question for other people with Amazon CE pre-orders. I entered in my open beta code long ago as soon as I got it from Amazon, I assume this is what got me into the CE closed beta. My account management pages shows:

Closed Beta
Preorder
CE Head Start

Do I need to re-enter the open beta code I got from Amazon for the open beta, or will the closed beta account rollover to the open beta?

EDIT: never mind, found my answer in another thread (yes, I can re-enter the open beta code to setup my account for the open beta).

Akle007
08-15-2008, 04:37 PM
Hi, I entered my OB and Headstart code into my master account when I was prompted to this morning. The problem is I pre-ordered the SE version, which means that I only have 2 codes (1 OB code and 1 Headstart + Item code). Now when I try to enter my second code in for the second time, it says "This code has already been used." Can someone help me with this?

EDIT: Nvm thought my subscription page was supposed to include something in the line of "In-game Item," but I guess it's tied to my Headstart code without saying so.

Vundal
08-15-2008, 04:54 PM
still having errors with my best buy codes here :(

SilverHeimdall
08-15-2008, 05:04 PM
EArlier I put in my codes twice and it kept saying Error, and they still went through and my account now says..

Enabled
Closed Beta
Preorder
CE Open Beta
CE Head Start

Bleeder
08-15-2008, 05:56 PM
i got my pre-order from gamestop.com
all 3 of my CE code went through without issue.

just an FYI for this thread.

Ravenlaw
08-15-2008, 06:49 PM
After taking a closer look at the card I got from ebgames for my preorder, I'm a little worried.

It says it's the card for the CE, but I pre-ordered the SE.

Does this mean I'll lose any characters I create during Head Start???

Bûrri
08-15-2008, 06:53 PM
So far, mine reads,

Enabled
CE Open Beta
CE Head Start

I've tried several times to add the items code I got with the other two, but it just won't validate.
Does having Head Start include the in-game bonus items ?
I have a Gamestop Collector's Edition pre-order.

Khameir
08-15-2008, 07:03 PM
I've got a similar issue Bûrri.

My Beta Center shows:
Warhammer Event
Veteran WAR Newsletter Subscriber
Collectors Edition Pre Order

My Account Management shows:
Closed Beta
CE Open Beta
CE Head Start

I also preordered from Gamestop and only received 2 Codes in my confirmation email.

Bûrri
08-15-2008, 07:21 PM
I've got a similar issue Bûrri.


My Account Management shows:
Closed Beta
CE Open Beta
CE Head Start

I also preordered from Gamestop and only received 2 Codes in my confirmation email.

This seems odd. Some people seem to have Gamestop named as their retailer, others not - Maybe the SE ones have the name attached ?

Also, I do have 3 codes, Open, Head Start and Bonus IN-game Items...
The first 2 work, the third not.

Jetillian
08-15-2008, 07:43 PM
Closed Beta
GameStop Preorder
CE Open Beta
CE Head Start

Mine be workin'. Then again, I did input them *as soon as* it allowed you to around 11am EST or so this morning.

Sledeau
08-15-2008, 09:00 PM
I've noticed that people who happen to have multiple sets of CE item codes are able to activate multiple item codes on their account. I upgraded my account just fine with my 3 CE codes, but I am not able to activate a 4th code from a SE preorder headstart/item code. It only lets me make a new account with that.

If we can apply multiple CE item codes to one account, is it going to be fixed so we can apply multiple SE codes if we happen to have an extra one?

Too bad Mythic didn't make the headstart/item code seperate for the SE preorders. It could've helped generate extra sales by people getting a preorder for an extra code for their account and giving the headstart code to a friend.

EDIT: This also has to make me wonder, are you able to use the SE preorders with an existing closed beta account, or do they force you to make a new account for them?

injuu
08-15-2008, 09:08 PM
Preorder did CE to me with Amazon.
And, the code was confirmed with Your Media Library>Bonus Items.
There was no Item code though there were two code, Head Start, and Open Beta there.

GogglesPizzanski
08-15-2008, 09:25 PM
I pre-ordered and paid for in full the collectors edition months ago. I went in to a Gamestop store ordered the CE and was given a rave cards with 3 codes with in the first three days that pre-orders where available. I never received an invitation to the closed beta even though my computer exceeds specs and now I am unable to submit all my codes. I set up an account and entered the Open beta code without a problem, however, the head start code and the in-game bonus item codes are reported as being invalid. My frustration with this whole process is now at the level of frustration I received during the Age of Connan fiasco. If my collectors edition wasn't all ready paid for I would consider canceling the pre-order and forget about the game. Now I will probably just add the miniature to my table top army, read the books and forget about another frustrating game launch. The account center website doesn't even have a link to support to report problems except for DAOC support.

Revan
08-15-2008, 09:30 PM
Enabled:
Closed Beta
GameStop Preorder (In game Items.)
CE Head Start

Aerodt
08-15-2008, 09:52 PM
Mine says

GameStop Preorder
CE Open Beta
CE Head Start

GogglesPizzanski
08-15-2008, 10:19 PM
I pre-ordered and paid for in full the collectors edition months ago. I went in to a Gamestop store ordered the CE and was given a rave cards with 3 codes with in the first three days that pre-orders where available. I never received an invitation to the closed beta even though my computer exceeds specs and now I am unable to submit all my codes. I set up an account and entered the Open beta code without a problem, however, the head start code and the in-game bonus item codes are reported as being invalid. My frustration with this whole process is now at the level of frustration I received during the Age of Connan fiasco. If my collectors edition wasn't all ready paid for I would consider canceling the pre-order and forget about the game. Now I will probably just add the miniature to my table top army, read the books and forget about another frustrating game launch. The account center website doesn't even have a link to support to report problems except for DAOC support.

UPDATE:
After about 6 hours and 30 attempts I finally was able to get the other 2 codes entered. I had to enter the codes in all capital letters and the security code in all lowercase. I hope this helps anyone that was having the same problem I was.

Grax
08-15-2008, 11:10 PM
Enabled
GameStop Preorder
Bonus Item: Skaven Cloak
CE Open Beta
CE Head Start

Worked like a charm.

One question.. will we be able to use our bonus items on the first character we make in the Head-Start? Or will we need to remake one after the primary release?

Revan
08-16-2008, 12:39 AM
Enabled:
Closed Beta
GameStop Preorder(In game Items, Ring, Camp.)
Bonus Item: Skaven Cloak
CE Head Start

It's working like a charm.

Enoris
08-16-2008, 01:00 AM
One thing is sure the .. what a mess again , gamestop .. mythic who ever is responsible . i fought for my code after pre-ordering one the first day of the new deal . I got them finaly .. seems like they are working ... whats the next surprise ? the game will not be available on launch day ?

Don't get me wrong i have a lot of respect for Mythic , but ... i have none for Ebgames.ca

WARNomad
08-16-2008, 04:20 AM
Took all 3 of my keys as well

Account Center says:

Enabled
Closed Beta
GameStop Preorder
CE Open Beta
CE Head Start

Although mine doesn't say anything about in-game items... wierd...

Huntzy
08-16-2008, 05:43 AM
Hi I preordered from game stop and got a card with only 2 codes the open beta and items/headstart did they give me the wrong codes or is this normal

Lolen
08-16-2008, 05:54 AM
Well - I recently got my CE codes as well - when trying to enter either the OB or HS code, it comes up with "invalid code" - been spamming it etc. Still same error.

What to do James :(

Chukky4
08-16-2008, 06:03 AM
I entered the 3 codes from my EA store CE preorder but my account doesn't show any items :confused:

happytodd
08-16-2008, 06:18 AM
I did this as soon as the account management opened.
Mine says:
Preorder
CE Open Beta
CE Head Start

I preordered the collectors edition as you can see. Will I still get my ingame bonus item's because it doesn't say what store I preordered from unlike the other users on here... I preordered from a store called Harvey Norman and ment to get a Sentinel's amber band!

Abriael
08-16-2008, 06:24 AM
Hi I preordered from game stop and got a card with only 2 codes the open beta and items/headstart did they give me the wrong codes or is this normal

Same here, i got only headstart and open beta code. The section for the item code is in the mail (i ordered online so i got a mail, not a card) but there's no code in it.

that's what it says for me in the account center.
Enabled
Closed Beta
CE Head Start

I wonder if James could look into it and let us know what we have to do to receive our missing item code.

Kahlua
08-16-2008, 07:17 AM
hmm i can't input my ingame item code since yesterday :(

James_EAMythic
08-16-2008, 07:23 AM
Hey guys,

Collectors Editions have 3 codes, Standard Edition have 2 codes (the item code and head start are combined.)

All codes should be active and working. We're doing what we can to investigate instances where they are not, however, we need you to ensure that you've tried the code several times entered exactly as it was provided to you on the card and taking into account the latest announcement that "Q"s were misprinted as "O's on a number of cards.

Thanks all :)

Kahlua
08-16-2008, 07:25 AM
i copy-paste from amazon :|
only the item code not working

Kauyon
08-16-2008, 07:49 AM
I was having the errors that the others are talking about where you give it your code and you register your in-game account info and you get a proccessing error.

Amazingly today, I logged on and my account info was there. Not the item info, just the open beta access. And then I was able to enter the pre-order code and everything is fine.

Open Beta
Head Start
GameStop Preorder

I see people concerned with Game Stop preorder entering. Try it now, should work hopefully like mine.

Moktal
08-16-2008, 08:00 AM
I pre-ordered the CE and I never received an email or anything in the mail with my codes. I got mine from the Amazon.com media library downloads thing. Soon as I pre-ordered, I copy/pasted all the codes they gave me to a MS Word document, and only input the beta code into the Beta Center on the WAR site. The other 2 codes were for the in-game items and head start, but now when I try to input those into the Beta Center, it says the codes are invalid. When I check the Amazon site for my codes, the in-game item code is gone, and there is only the beta and head start codes there.

Should I contact Amazon to see whats up?

P.S. - For the record I did try to input the other 2 codes when I first got them, but it said they were invalid in the Beta Center. I just figured they wouldn't enable them until you could actually use them, so I wasn't too worried back then. But now I am worried that I won't be able to get the stuff I paid for!

Revan
08-16-2008, 08:03 AM
1's and I's are very similar looking.

BE CURRFULL....

Abriael
08-16-2008, 08:04 AM
Hey guys,

Collectors Editions have 3 codes, Standard Edition have 2 codes (the item code and head start are combined.)

That's the problem James, my collector's edition (it tells CE both in the account center and in the order's receipt) ordered at Gamestop just has two codes. Open beta and Headstart (they both worked). The item code is missing. Could you please look into it?

I can forward you the mail I received from Gamestop with the codes if you provide me with a mail adress to send it to via PM.

Thanks.

Lolen
08-16-2008, 08:04 AM
Hey guys,

Collectors Editions have 3 codes, Standard Edition have 2 codes (the item code and head start are combined.)

All codes should be active and working. We're doing what we can to investigate instances where they are not, however, we need you to ensure that you've tried the code several times entered exactly as it was provided to you on the card and taking into account the latest announcement that "Q"s were misprinted as "O's on a number of cards.

Thanks all :)

Hi James. Still trying to enter the codes, but continues to fail, with "invalid" as result.

Newprince
08-16-2008, 08:45 AM
Enabled
Preorder
CE Open Beta
CE Head Start

My Item code doesn't seem to work. Ordered through Amazon.com fyi.

Chukky4
08-16-2008, 08:47 AM
Enabled
Preorder
CE Open Beta
CE Head Start

My Item code doesn't seem to work. Ordered through Amazon.com fyi.

Same here:
Enabled
Preorder
CE Open Beta
CE Head Start

My 3 codes entered successfully but I don't see any item.

KenF_Mythic
08-16-2008, 08:56 AM
The 'Preorder' is the bonus item.

Currently the Account Management site doesn't list out all of the items each code grants.

Nswyers
08-16-2008, 09:02 AM
Please add this to the OP or something:

"Preorder" means your item code was accepted. You will not see the item's name on your account, only the word "Preorder."

Grunk
08-16-2008, 09:05 AM
This is what mine shows:

Account Description
Warhammer Online CE Preorder
Enabled
Preorder
CE Open Beta
CE Head Start


That means I've entered all 3 codes correct and the pre-order part means I have put in my items code correctly and it was accepted?

Dusky Beauty
08-16-2008, 09:12 AM
I have 2 CE sets for two accounts, both are pages I received from a gamestop storefront. Both are indeed collectors edition prize pages.

All codes for my own account worked flawlessly.
most codes for my husband's account were fine except for the headstart code. There are no zeros, O's or Q's anywhere in the code, and both of us read the code in case one of us (he) is just blind or illiterate. The headstart code is wifey confirmed to no work.

happytodd
08-16-2008, 09:21 AM
Im glad you said the word "preorder" means our ingame code was accepted. I was kind of getting worried for a moment then :P

cheqmate
08-16-2008, 11:04 AM
Same here, i got only headstart and open beta code. The section for the item code is in the mail (i ordered online so i got a mail, not a card) but there's no code in it.

that's what it says for me in the account center.
Enabled
Closed Beta
CE Head Start

I wonder if James could look into it and let us know what we have to do to receive our missing item code.

Exactly the same for me. I was thinking that maybe they're going to send the items code in the box when they ship.

Buda
08-16-2008, 11:44 AM
I ordered the CE right when EA was shutting the sale down. They told me it was an accident I was able to purchase, but they would honor it anyway. It’s been almost 30 days since I purchased the game and no codes. After countless emails, I am pretty frustrated with the lack of execution on their part to remedy this issue. I am leaning towards contacting my credit card company, canceling the purchase and buying the pre order (I would get the same amount of play time). If anyone is monitoring this from EA I would appreciate some help.

Tatiana
08-16-2008, 11:57 AM
Ok so I preorder my CE many months ago and paid in full. I never got a rave card or emails when I paid for it ( I went into and EB games store locally). I just got my preorder box.. no mention of CE on it. I open it and it only has 2 codes. I phone EB games and they claim that's all they have and all they ever had. I mentioned the rave card and the guy said this is the first and only items they've recieved for Warhammer Online. He was VERY adamant about this. So I go back online, put in the codes, but all it says is:

Open Beta
Headstart
Preorder

No mention of CE. Am I screwed here? Gonna go to EB games today and talk to them again, but if they haven't recieved any CE preorder codes, how am I going to get them? I'm gonna be pretty upset if I can't get my CE codes now. I did print of James response about the 3 code thing and I'll bring that in.. but if the guy at EB games just doesn't have anything for CE, I don't know what else I can do.

James? Any help here appreciated!

Dusky Beauty
08-16-2008, 12:21 PM
I have 2 CE sets for two accounts, both are pages I received from a gamestop storefront. Both are indeed collectors edition prize pages.

All codes for my own account worked flawlessly.
most codes for my husband's account were fine except for the headstart code. There are no zeros, O's or Q's anywhere in the code, and both of us read the code in case one of us (he) is just blind or illiterate. The headstart code is wifey confirmed to no work.


I got a PM from someone claiming to work for EA, with a seeming EA email address asking me to give him my bad code so he could look at it, but the forum account is only about a month old and doesn't look official enough to inspire my confidence. Can I get someone that *has* an official super-special staff tag to confirm or deny this user for me?

jimithing1980
08-16-2008, 12:37 PM
I got a PM from someone claiming to work for EA, with a seeming EA email address asking me to give him my bad code so he could look at it, but the forum account is only about a month old and doesn't look official enough to inspire my confidence. Can I get someone that *has* an official super-special staff tag to confirm or deny this user for me?

Don't give it to him. I'd doubt Mythic would ever ask you to send them your codes. Probably someone trying to get your code. What was the username of this person?

Dusky Beauty
08-16-2008, 12:44 PM
I think giving the name might cause undue drama. If he's legit (could be maybe, these are not EA owned forums after all) It would be a lot of worry over nothing.

If he's not, his forum account will probably be suspended along with any forum accounts to the same IP and word will get around that people should be careful.

KenF_Mythic
08-16-2008, 12:53 PM
It was me.

I'll see about getting Dev flagged so their is less concern when I PM folks having an issue.

I have helped/helping a few others with code issues on WHA via PM's and routing folks to my EA email address. But I it is understandable if someone is uncomfortable with a non-Dev flagged account asking for that info.

Dusky Beauty
08-16-2008, 01:25 PM
thanks a lot, MMOing for ten years has made me a bit cautious.

James_EAMythic
08-16-2008, 02:25 PM
Hey guys,

We're setting up Ken (RushMobius) with a more official status. He is in fact an employee of Mythic and is working to ensure there are no cracks in the Account Center floor.

Thanks all, and yes, we would always warn you to be cautious and never share your information who is not an employee of Mythic. So good work :)

Cheers!

Leto Atreides II
08-16-2008, 05:20 PM
I preordered the CE from Amazon in April. I have received no codes and no preorder boxes to date. I just contacted Amazon today - they said they'll get back to me. What exactly am I supposed to have received and did everyone else who ordered from Amazon receive them?

Retina
08-16-2008, 05:56 PM
I preordered the CE from Amazon in April. I have received no codes and no preorder boxes to date. I just contacted Amazon today - they said they'll get back to me. What exactly am I supposed to have received and did everyone else who ordered from Amazon receive them?
For Amazon, you have to look in your Media Library then Downloads section for the codes. It can be found through the Your Account link.

Leto Atreides II
08-16-2008, 06:04 PM
For Amazon, you have to look in your Media Library then Downloads section for the codes. It can be found through the Your Account link.

Ah, found them, thanks.

bobcobo
08-16-2008, 06:48 PM
Is anyone else still getting the run-around from GameStop?

I pre-ordered the CE from my local store back in May. They've tried to be helpful, but they have never gotten any codes or rave cards. Yesterday I gave up and I called GameStop customer support. They kindly sent me 1 set of codes, but I had pre-ordered 2 CEs.

I called today and they said they were out of codes again and they would put me on a list if they got any more codes. They say there is no guarantee they will get codes, though.

Jetillian
08-16-2008, 07:37 PM
I got mine back in May, as well. When I actually preordered, they told me that they had no cards containing the keys. So I took what he said with little weight and called two days later with another person working there, and he told me that they had a bunch of cards in the back; I confirmed my preorder on the phone and he held them for me as I picked them up later that day. You just need/needed to keep pumping them or the right person to nab them since they're known to just take them for themselves and for friends--the employees, that is.

Dreadbeard
08-16-2008, 07:49 PM
I know this is a dumb question but the head start codes and game bonus item codes only go on the mythic account page not the beta center also? thanks for whoever responds

erljmll
08-16-2008, 09:40 PM
Enabled
Closed Beta
GameStop Preorder
CE Open Beta
CE Head Start

Now when headstart begins...ill have the benefits of CE in game bonus? If so, how will that play with an SE code put in later. My toon wont be headless or anything will it....:D Gamestop is the one that issued the CE codes.

GraveChelios
08-16-2008, 10:27 PM
Enabled
Closed Beta
GameStop Preorder
CE Open Beta
CE Head Start

Now when headstart begins...ill have the benefits of CE in game bonus? If so, how will that play with an SE code put in later. My toon wont be headless or anything will it....:D Gamestop is the one that issued the CE codes.

No Headstart won't have any of the bonuses for CE, once you get the game you pre-ordered and enter in your product code (CD KEY) you won't get any of the CE bonuses you will only get what you paid for. It's because of the retailers that gave out CE cards to people who ordered SE that we who paid for the CE and got the codes won't get access to our extra item's till after launch date. Those of us that ordered the CE will get a prompt that will let us change our heads to one of the 12 unique heads, and get the special in game quest's and items.

Nswyers
08-16-2008, 11:33 PM
No Headstart won't have any of the bonuses for CE, once you get the game you pre-ordered and enter in your product code (CD KEY) you won't get any of the CE bonuses you will only get what you paid for. It's because of the retailers that gave out CE cards to people who ordered SE that we who paid for the CE and got the codes won't get access to our extra item's till after launch date. Those of us that ordered the CE will get a prompt that will let us change our heads to one of the 12 unique heads, and get the special in game quest's and items.

Well, you're right about what will happen, but you're wrong about "why."

If you look, you're getting the "Pre-order" bonuses during Head-start... meaning the camp and the ring. All versions of the pre-order receive these bonuses.

The reason you don't get your heads, quests, and all that other stuff is because they are attached to the CD Key in your CE Box, not any key you have received when you pre-ordered. You can't very well have access to these items when you don't have the box yet :)


Edit: And for people annoyed that were given SE codes instead of CE, you aren't missng out on much:

- Preview Weekend (If you weren't the first 50,000)
- 1 day of Head Start

The rest of the CE items are attached the codes in the CE Box.

genjiarmorxii
08-17-2008, 12:30 AM
Hello, I've been having an issue regarding my CE Item Preorder code from Gamestop, here's what my account setup looks like:

Enabled
Closed Beta
CE Head Start

Both my beta and the head start code worked yet my item code just kept stating that it's invalid. I am absolutely positive I have the CE codes, and to make things worse, there are no "O"s or "0"s in my code either so that trick won't fix it (I'm typing it out in all caps with the hyphens in them as well). Did I receive a faulty code? Can any one help me or is any one else having this issue? Thanks.

~ Justin

Khameir
08-17-2008, 12:55 AM
Hey guys,

Collectors Editions have 3 codes, Standard Edition have 2 codes (the item code and head start are combined.).



This is exactly the problem though, in my case I don't have a 3rd code to enter because I only have two codes. I preordered the Collector's Edition of Warhammer Online: Age of Reckoning for $79.99 Gamestop's website (I did not buy it in-store or receive a RAVE Card)...the confirmation email that I received and the information showing in my "Order History" reflect this. However, there are only 2 codes in both the email and in "Order History.

When I first processed my preorder, the email I received had to 3 sections with 3 different sets of instructions:

The first section contained the Open Beta Code. I did as this section of the email instructed, logged onto my Beta Center Account and entered the Open Beta Code. As soon as I did this "Collectors Edition Pre Order" appeared under my Current Associations. Figuring that was all the action that was required, I let it be. Then, we're told by Mythic via announcements that we needed to enter the Open Beta Code on the Account Management site. Figuring this to be logical, I did as instructed. After entering the code, "CE Open Beta" appeared under the Enabled section.

The second section of the email contains the Head Start Code and instructions to enter the code once the Account Management site becomes available and instructions are given to enter the code on that website. Immediately after adding the Open Beta Code to the Account Management site, I entered the Head Start Code as instructed. "CE Head Start" appeared under the Enabled section.

The third section of the email reads as follows:
As part of your pre-order of Warhammer Online Age of Reckoning Collector's Edition, you also will receive access to certain in-game items. In order to claim them, you will need to create a player account and register your Bonus Items code at the new EA Mythic Account Management website. This site is currently in development. Please check http://www.warhammeronline.com/ce_preorder regularly for updates and further instructions.

Bonus items can be claimed in the Tome of Knowledge and are available to every character you create on your account! These items will be available for use during the Live Game Head Start.

Bonus Items include:

1. RITTENBACH'S PORTABLE CAMP - Rest your weary soul and heal your wound between battles at this portable campsite.
2. SENTINEL'S AMBER BAND - Enhance your stats and cast "Touch of Earth", increasing your chance of doing additional corporeal damage with each hit.

Keep these codes in a safe and secure place, and do not share them with anyone. They cannot be replaced if lost.

For technical support and/or questions, please call 703-934-0169 or email support@warhammeronline.com
There is no code in this section. I'm making the assumption that there should be one here, but there isn't. I've tried to call Gamestop twice about this already and they give me the "We can't replace codes" excuse. When I ask them to look up the confirmation email they sent me to verify what I'm looking at they tell me they can't do that.

Honestly, I'm not sure who to talk to at this point...I refuse to cancel my preorder because of a mistake (or oversight) I didn't make but I'm also not too keen on the idea of paying for something that I'm not getting 100% of what I'm paying for either.

Widowmaker
08-17-2008, 04:34 AM
Not sure if this has been asked or answered. I tried to enter the Head Start and Items code keys onto my Beta Center Account but every attempt failed. So, I entered my code keys on the Mythic Entertainment/Account Management site...

This is what I was getting on Beta Center....


That code is invalid.



Current Associations:


Veteran WAR Newsletter Subscriber
Guild Beta Phase One
Collectors Edition Pre Order
Guild Invite



After entering code keys on Account Management, this is what I got...

Anaris

Account Description
Invalid characters in description
Enabled
Closed Beta
Best Buy Preorder
CE Head Start

Question is, did I get screwed myself over or I just can't read and missed an explanation and everything is fine?

Bauldar
08-17-2008, 07:12 AM
I have a question. Now when I pre-orderd the SE they sent me the wrong codes, they sent me CE codes. Now I did not know this untill I got an invite for CB. Okay so now for my question....when the game is released, my product key will not work with the CE bonus items (seing as how my product key will be from a SE). Will this, for lack of better term, screw me out of the SE in-game bonuses? Just curious if anyone had some insight on this. Thanks.

Manji
08-17-2008, 07:24 AM
When I first ordered the C.E., I received all three codes from amazon. But, during the time of informing people of the so called later release date. I had to reorder the game. However, I from that time on I received a second set for some odd reason. However, the first set work fine. But the 2nd set is invalid. I thought to my self, "shouldnt this be the other way around?". :confused: Anyway, it gives me a layout of of:




Veteran WAR Newsletter Subscriber
Amazon Collectors Edition Pre-Order
BOOM STUDIOS / WARHAMMER: CONDEMNED BY FIRE


Too bad no cb weekend, but I'm fine with openbeta.

Ash1138
08-17-2008, 03:21 PM
are you entering them on the main Mythic Entertainment Account Management site, or the EAMythic Betacenter? I at first tried on the betacenter site and got that same error, then I realized I was on the wrong site and went to https://accounts.eamythic.com.

Yep, I'm a moron. I was entering on the Beta site. I went to the Account Management site and tried again and all three codes worked. Now I look like this:

WAR Closed Beta
Enabled

Closed Beta
GameStop Preorder
CE Open Beta
CE Head Start

Thanks to all for the info to steer me on the right track.

Nswyers
08-17-2008, 03:35 PM
Not sure if this has been asked or answered. I tried to enter the Head Start and Items code keys onto my Beta Center Account but every attempt failed. So, I entered my code keys on the Mythic Entertainment/Account Management site...

This is what I was getting on Beta Center....


That code is invalid.



Current Associations:


Veteran WAR Newsletter Subscriber
Guild Beta Phase One
Collectors Edition Pre Order
Guild Invite



After entering code keys on Account Management, this is what I got...

Anaris

Account Description
Invalid characters in description
Enabled
Closed Beta
Best Buy Preorder
CE Head Start

Question is, did I get screwed myself over or I just can't read and missed an explanation and everything is fine?

It looks like you've still got to enter your Open Beta key into the Account Management page... but it really doesn't matter since you've also got Closed Beta there.. you'll be in OB regardless.

The "Invalid characters" is because you've got something other than typical Alpha-numeric chars in your desc of that account. Just click that to change it.

Flapjax
08-17-2008, 04:30 PM
I entered my codes and only the first code for open beta worked. The second code for ingame items and headstart has too many digits in it. Any ideas would be helpfull. thanks

Cipreh
08-17-2008, 07:10 PM
I pre-ordered from Go-gamer.com, my open beta code works, however my headstart/item code is coming back as invalid. I have tried entering it several times, at the accounts.eamythic.com site. Any help would be appreciated.

DrizztxGuen
08-17-2008, 07:51 PM
Nearly to OB download and I still haven't gotten my codes from Best Buy.

MattyBreezy
08-18-2008, 03:19 AM
My Head Start/Bonus Items code is not working. I went to Fry's Electronics and bought a pre-order box that had a deck of playing cards in it and a card with two codes on it, one for open beta access and live game head start/exclusive in-game bonus items. This is what my EA Mythic account looks like:

Account Description
Warhammer Online Open Beta

Enabled
Open Beta

Here is my WAR beta center:




Current Associations:



Warhammer Pre Order

Basically, as you can see, my open beta code worked fine and I am thankful for that. However, I am confused why it isn't working. I've triple checked that I've typed it in correctly and neither account manager is accepting my code as valid. Anyone have any insight?

MattyBreezy
08-18-2008, 04:50 AM
My Head Start/Bonus Items code is not working. I went to Fry's Electronics and bought a pre-order box that had a deck of playing cards in it and a card with two codes on it, one for open beta access and live game head start/exclusive in-game bonus items. This is what my EA Mythic account looks like:

Account Description
Warhammer Online Open Beta

Enabled
Open Beta

Here is my WAR beta center:




Current Associations:



Warhammer Pre Order

Basically, as you can see, my open beta code worked fine and I am thankful for that. However, I am confused why it isn't working. I've triple checked that I've typed it in correctly and neither account manager is accepting my code as valid. Anyone have any insight?


Oh man, I feel like such a nooblet right now. I finally tried entering in the key in all CAPS and it worked out for me. So completely disregard my first reply. :rolleyes:

Account Description
Warhammer Online Open Beta
Enabled
Open Beta
Head Start
Preorder

Gauge
08-18-2008, 10:27 AM
Wait my headstart code and items code are the same thing. I only have one code for both and i preordered from Direct2Drive. It does not say anything on my account about items just preorder, OB and Headstart. Anyone else have this?


I ordered from Direct2Drive, the email with your beta code also has the item code below, just need to scroll down through all the mess.

genjiarmorxii
08-21-2008, 03:57 PM
My item code is still not working. Can anyone at Mythic help me out please?

Prophetik
08-21-2008, 05:15 PM
I pre-ordered from Go-gamer.com, my open beta code works, however my headstart/item code is coming back as invalid. I have tried entering it several times, at the accounts.eamythic.com site. Any help would be appreciated.

Having the exact same problem here as well =/

itnar
08-21-2008, 08:34 PM
if your account center still has the item code in, I am sure you will be fine if you put it in before this announcment

ChosenOne
08-21-2008, 10:57 PM
Pretty sure my card got trashed and my listing only shows me as a Collectors Edition Preorder.

If that doesnt get me in the head start then I suppose I better change my vacation dates huh? :evil:

Prophetik
08-22-2008, 01:13 PM
Having the exact same problem here as well =/

Just to follow up, I emailed GoGamer, and they sent me a new code that works. Easy enough.

roscly83
08-27-2008, 07:24 PM
I thought that my codes were screwed up as well but after checking my master account I made I found that they were in fact there, open beta and in-game bonuses... might need to check you master acct. and see if they are showing under WAR...:D btw this is different than what shows in the beta screen for those of you that got in as a CE edition

FACE
08-28-2008, 11:03 AM
all 3 codes accepted :grin:

Darkhosis
08-28-2008, 12:38 PM
This is exactly the problem though, in my case I don't have a 3rd code to enter because I only have two codes. I preordered the Collector's Edition of Warhammer Online: Age of Reckoning for $79.99 Gamestop's website (I did not buy it in-store or receive a RAVE Card)...the confirmation email that I received and the information showing in my "Order History" reflect this. However, there are only 2 codes in both the email and in "Order History.

When I first processed my preorder, the email I received had to 3 sections with 3 different sets of instructions:

The first section contained the Open Beta Code. I did as this section of the email instructed, logged onto my Beta Center Account and entered the Open Beta Code. As soon as I did this "Collectors Edition Pre Order" appeared under my Current Associations. Figuring that was all the action that was required, I let it be. Then, we're told by Mythic via announcements that we needed to enter the Open Beta Code on the Account Management site. Figuring this to be logical, I did as instructed. After entering the code, "CE Open Beta" appeared under the Enabled section.

The second section of the email contains the Head Start Code and instructions to enter the code once the Account Management site becomes available and instructions are given to enter the code on that website. Immediately after adding the Open Beta Code to the Account Management site, I entered the Head Start Code as instructed. "CE Head Start" appeared under the Enabled section.

The third section of the email reads as follows:
There is no code in this section. I'm making the assumption that there should be one here, but there isn't. I've tried to call Gamestop twice about this already and they give me the "We can't replace codes" excuse. When I ask them to look up the confirmation email they sent me to verify what I'm looking at they tell me they can't do that.

Honestly, I'm not sure who to talk to at this point...I refuse to cancel my preorder because of a mistake (or oversight) I didn't make but I'm also not too keen on the idea of paying for something that I'm not getting 100% of what I'm paying for either.
Mine is the exact same way. Only shows two codes (well, three actually, but the 3rd is some lame Allakhazam trial subscription junk).

After putting in the 2 codes I had available to me, my account status shows as:

Closed Beta Tester
Preview Weekend Provides access to Preview Weekend
CE Open Beta Provides access to the CE Open Beta
CE Head Start Provides access to the CE Head Start

No mention of "pre-order" or item codes. I ordered from EBgames.com just about when the CE edition first became available. I shot out a letter to support@warhammer (cause that's what the ebgames email said to do even though I imagine that's rather useless) as well as ebgames itself. So I guess I'll see what they say about it.

Darkhosis
08-29-2008, 07:10 PM
Here's the response I got from my email to ebgames:

Dear Customer,

Thank you for contacting GameStop.com.

We have completely exhausted our supply of Warhammer codes.
Please keep in mind all free bonus items are advertised as limited in
supply and are issued in a first come first serve basis. Unfortunately
we are not able to guarantee that all customers will receive these free
items.

We look forward to your future business with GameStop.

Best Regards,
Travis
Customer Service Agent

Keep in mind that my preorder was from April 3rd, within a week of CE becoming available. They also continued to sell it on their website for about another two months afterwards. Someone else I know that pre-ordered on April 1st never received an item code either.

After replying to this message stating that if item codes were indeed distributed on a "first come first serve" basis (uh, wasn't CE supposed to be limited to 60k copies?) then I should have received mine since I had pre-ordered in the first week of availability and that it had continued to be sold on their websites for a month or two after, I received this email:

Dear Valued Customer,

Yes, we will charge your card at the time your order ships. We apologize that you did not receive a code but they are advertised at the beginning of the reservation date that they are not guaranteed.

Best regards,
John
Customer Service Agent

Which is a bit bizarre to me, since I don't recall anything of the sort. In fact the email I received from them states this:

Dear Valued Customer,

As part of your pre-order of Warhammer Online Age of Reckoning Collector's Edition, you also will receive access to certain in-game items. In order to claim them, you will need to create a player account and register your Bonus Items code at the new EA Mythic Account Management website. This site is currently in development. Please check http://www.warhammeronline.com/ce_preorder regularly for updates and further instructions.

Bonus items can be claimed in the Tome of Knowledge and are available to every character you create on your account! These items will be available for use during the Live Game Head Start.

Bonus Items include:

1. RITTENBACH'S PORTABLE CAMP - Rest your weary soul and heal your wound between battles at this portable campsite.
2. SENTINEL'S AMBER BAND - Enhance your stats and cast "Touch of Earth", increasing your chance of doing additional corporeal damage with each hit.

Keep these codes in a safe and secure place, and do not share them with anyone. They cannot be replaced if lost.

For technical support and/or questions, please call 703-934-0169 or email support@warhammeronline.com


I've went through the whole description of their pre-order version of the CE edition and I have seen nothing whatsoever about their being a "limited amount" of ITEM KEYS. Yes, a limited amount of CE copies period, but not item codes. That makes no sense whatsoever. If anyone else wants to point out where it said that on ebgames, please let me know.

My eamythic accout currently looks like this:

Closed Beta Tester Closed Beta Tester
Preview Weekend Provides access to Preview Weekend
CE Open Beta Provides access to the CE Open Beta
CE Head Start Provides access to the CE Head Start

Darkhosis
08-29-2008, 07:22 PM
Complete email received on April 3rd:

Bonus Content Information

Dear MMO Players,

As part of our ongoing effort to provide you the best in your Massive Multi-Player Online experience, GameStop would like to offer you this Free 30-Day Trial Premium Membership to Allakhazam.com. Some of the features you will enjoy with your Premium access include:


Your own personal Forums
Elimination of all banners and popups while browsing the site
Personal Posting of Avatar Image
Access to contests and drawings

You will also receive Premium Member access to specific features of your favorite MMO games:


Advanced Item Searches
Advanced Quest Searches
Advanced Trade Skill Searches
Much, much more!

Use the unique code provided below and follow the attached link to start your Trial Membership:

Your unique code: xxxx

Allakhazam Premium Membership: xxxx

Thank you,
GameStop Customer Service

Dear Valued Customer,

Thank you for pre-ordering Warhammer Online Age of Reckoning Collector's Edition from GameStop.com/EBgames.com. As part of your pre-order you will have the chance to gear up with special items and experience the glory of Realm vs. Realm combat before the rest of the recruits set foot in the game world.

The Open Beta Access dates are still To Be Determined. Please check https://betacenter.eamythic.com (https://betacenter.eamythic.com/) regularly for updates.

Your Beta Code is: xxxx

To gain access to the Warhammer Online Open Beta, please follow the instructions below:
1. Create a Beta Center account or log into your existing account at https://betacenter.eamythic.com/login.php. Note: If you are creating a new account, please follow the instructions in the confirmation email you receive to complete your account set-up.
2. Once your account is created, enter the above Open Beta code in the Promotional Code section of your Beta Center account.
3. Once you have entered your code into the Beta Center you will receive future emails alerting you as to when the Open Beta begins. These emails will contain instructions on how to access the Open Beta and download the game files.

Keep these codes in a safe and secure place, and do not share them with anyone. They cannot be replaced if lost.

For technical support and/or questions, please call 703-934-0169 or email support@warhammeronline.com

Dear Valued Customer,

Thank you for pre-ordering Warhammer Online Age of Reckoning Collector's Edition from GameStop.com/EBgames.com. As part of your pre-order you will have the chance to participate in the Live Game Head Start program. In order to take part, you will need to create a player account and register your Head Start Code at the new EA Mythic Account Management website. This site is currently in development. Please check http://www.warhammeronline.com/ce_preorder regularly for updates and further instructions.

Once you have created your player account and input your Head Start code, you will be able to use your username and password to access the Live Game Head Start in the days leading up to launch. Once the retail version of Warhammer Online becomes available, you will need to log into your account and input your retail account key. If you do not register your retail account key, your Head Start access will expire shortly after the official launch date.

Your Head Start Code: xxxx

Keep these codes in a safe and secure place, and do not share them with anyone. They cannot be replaced if lost.

For technical support and/or questions, please call 703-934-0169 or email support@warhammeronline.com

Dear Valued Customer,

As part of your pre-order of Warhammer Online Age of Reckoning Collector's Edition, you also will receive access to certain in-game items. In order to claim them, you will need to create a player account and register your Bonus Items code at the new EA Mythic Account Management website. This site is currently in development. Please check http://www.warhammeronline.com/ce_preorder regularly for updates and further instructions.

Bonus items can be claimed in the Tome of Knowledge and are available to every character you create on your account! These items will be available for use during the Live Game Head Start.

Bonus Items include:

1. RITTENBACH'S PORTABLE CAMP - Rest your weary soul and heal your wound between battles at this portable campsite.
2. SENTINEL'S AMBER BAND - Enhance your stats and cast "Touch of Earth", increasing your chance of doing additional corporeal damage with each hit.

Keep these codes in a safe and secure place, and do not share them with anyone. They cannot be replaced if lost.

For technical support and/or questions, please call 703-934-0169 or email support@warhammeronline.com

----

If you see a bonus item code in there, feel free to steal it since I haven't used it yet.

melanieshaman
09-01-2008, 02:18 PM
i'm just a little confused at the moment i asked a week or so ago and was told to search the forums, and this is all i found that had any explanation... I had entered all my codes awhile back and all it says is "closed beta tester and head start" what about my in game items it won't take that code... so i am quite confused about that, i dont wanna lose out on my rittenbach's portable camp and my champs sapphire band.


Melanie

WarbNull
09-01-2008, 05:33 PM
i'm just a little confused at the moment i asked a week or so ago and was told to search the forums, and this is all i found that had any explanation... I had entered all my codes awhile back and all it says is "closed beta tester and head start" what about my in game items it won't take that code... so i am quite confused about that, i dont wanna lose out on my rittenbach's portable camp and my champs sapphire band.


Melanie

When you log into the Mythic Account Management (https://accounts.eamythic.com/) site; it shoud say something like this under the Features tab.:

Pre-Order
Includes: Rittenbach's Portable Camp and Guardian's Iolite BandBut the band may be different depending on where you preordered from.

melanieshaman
09-01-2008, 08:30 PM
When you log into the Mythic Account Management (https://accounts.eamythic.com/) site; it shoud say something like this under the Features tab.:
But the band may be different depending on where you preordered from.

i dont know whats going on then.. all it has is..

Closed Beta Tester
Closed Beta Tester
CE Head Start
Provides access to the CE Head Start

it just says invalid code

So, i'm confused..

Darkhosis
09-02-2008, 05:08 PM
i dont know whats going on then.. all it has is..

Closed Beta Tester
Closed Beta Tester
CE Head Start
Provides access to the CE Head Start

it just says invalid code

So, i'm confused..
looks like you preordered from gamestop! so don't be confused, just realize that you are screwed.

or, you can email them like me and get this:


Dear Valued Customer,

Thank You for writing back, we are currently compiling a list of those who reserved Socom: Confrontation. Since you have emailed us, we have added your email address to that list. As soon as we receive the codes we will issue them out to reserve customers. Please keep in mind however, that it is a free bonus item and there is no guarantee that you will receive one. We apologize for this inconvenience.

Best regards,
John Customer Service Agent

which was extremely helpful in acquiring my item codes for warhammer

Xinc
09-02-2008, 05:30 PM
no.

I dont seem to fit the required amount of text so let me tell you a story.
Now, this is a story all about how
My life got flipped-turned upside down
And I liked to take a minute
Just sit right there
I'll tell you how I became the prince of a town called Bel Air
In west Philadelphia born and raised
On the playground was where I spent most of my days
Chillin' out maxin' relaxin' all cool
And all shootin some b-ball outside of the school
When a couple of guys
Who were up to no good
Startin making trouble in my neighborhood
I got in one little fight and my mom got scared
She said 'You're movin' with your auntie and uncle in Bel Air'
I begged and pleaded with her day after day
But she packed my suite case and send me on my way
She gave me a kiss and then she gave me my ticket.
I put my walkman on and said, 'I might as well kick it'.
First class, yo this is bad
Drinking orange juice out of a champagne glass.
Is this what the people of Bel-Air Living like?
Hmmmmm this might be alright.
But wait I hear there're prissy, wine all that
Is Bel-Air the type of place they send this cool cat?
I don't think so
I'll see when I get there
I hope they're prepared for the prince of Bel-Air
Well, the plane landed and when I came out
There was a dude who looked like a cop standing there with my name out
I ain't trying to get arrested
I just got here
I sprang with the quickness like lightening, disappeared
I whistled for a cab and when it came near
The license plate said fresh and it had dice in the mirror
If anything I can say this cab is rare
But I thought 'Now forget it' - 'Yo homes to Bel Air'
I pulled up to the house about 7 or 8
And I yelled to the cabbie 'Yo homes smell ya later'
I looked at my kingdom
I was finally there
To sit on my throne as the Prince of Bel Air

melanieshaman
09-02-2008, 09:32 PM
looks like you preordered from gamestop! so don't be confused, just realize that you are screwed.



Nope, i walked in to best buy and bought a CE pre order box off the shelf

Melanie

Cervani
09-02-2008, 09:54 PM
Hmmmm, I think mine pretty much got all covered...

GameStop Pre-Order Includes: Rittenbach's Portable Camp and Sentinel's Amber Band
Closed Beta Tester
Closed Beta Tester Reward: Email Validated Includes: Title - 'The Validated'
Preview Weekend Provides access to Preview Weekend
CE Open Beta Provides access to the CE Open Beta CE
Head Start Provides access to the CE Head Start

Quasit
09-05-2008, 02:40 AM
What confuses me is that you can enter codes into the 'Promotional Codes' section of your Beta Account and have them accepted and associated with your account there. What does this mean or actually do, since from what I can gather the only Account that has any real affect is the Mythic Account?

:?:

Can someone clarify the difference?

Relly
09-05-2008, 12:59 PM
It seems that a lot of people are making this more difficult than it needs to be. If you don't know what your codes will do if you input them, just try.

I ordered from Amazon and received the instructions for my codes in an email just a short time after purchasing. On the same day, I registered my Mythic Entertainment Account and activated my codes. Everything seems to be working just fine.

Open Beta
-Provides access to the Open Beta
Head Start
-Provides access to the Head Start
Pre-Order
-Includes: Rittenbach's Portable Camp and Guardian's Iolite Band

Good luck :D

melanieshaman
09-09-2008, 01:54 PM
It seems that a lot of people are making this more difficult than it needs to be. If you don't know what your codes will do if you input them, just try.

I ordered from Amazon and received the instructions for my codes in an email just a short time after purchasing. On the same day, I registered my Mythic Entertainment Account and activated my codes. Everything seems to be working just fine.

Open Beta
-Provides access to the Open Beta
Head Start
-Provides access to the Head Start
Pre-Order
-Includes: Rittenbach's Portable Camp and Guardian's Iolite Band

Good luck :D

I'm not trying to make it difficult... i just entered my codes where it says to and my in game item codes say invalid but allt he other codes out of my box are good.

Mel

Albrecht Kroft
09-09-2008, 02:03 PM
GameStop Pre-Order Includes: Rittenbach's Portable Camp and Sentinel's Amber Band
Preview Weekend Provides access to Preview Weekend
CE Open Beta Provides access to the CE Open Beta
CE Head Start Provides access to the CE Head Start
Reward: Email Validated Includes: Title - 'The Validated'

I placed my codes in when we were allowed on 8/15 and they all are still there.

I have a copy of the e-mail still just in case.