[EU Herald] - Head Start Dates Confirmed

[Weyzer]

The dates for the Headstart have been confirmed via the European site. September 14th for Collectors Edition customers and September 15th for Standard Edition customers. No mention of a level cap, however time will undoubtedly reveal that answer.

All Collector's Edition pre-order customers will have access to the Headstart from the 14th of September while all Standard Edition pre-orders will be joining them a day later on the 15th. The full range of live servers will be available to choose from when the Headstart begins and you will be able to keep your characters and any progress you made with them for the live launch on the 18th of September (note that this only applies to characters created during the Headstart, all Open Beta characters will be wiped before the Headstart begins).
Source (http://www.war-europe.com/#/news/?lang=en&id_news=en97)

[Gunter]

I bet if you CE headstart you will need a CE code.

[Xandax]

I bet if you CE headstart you will need a CE code.



Yeah - I think this was confirmed some time ago. Don't have a quote, but I am sure I've read that.

[Skohem]

you wont need a CE code more than likely as the codes you get with the CE pre-order give you the same exact things as the SE, except an extra day headstart (ohh the horror)

[Warbear]

Sweet, we get all the server choices. Glad they made it so!

[Ev1xx10n]

I still want to know how long OB will be!

[Warbear]

6 Days I'm guessing.

Starts the 7th? And HS starts the 14th. Counting 1 day of clearing old toons and whatnot.

Speculation ofcourse.

[Xtort]

I bought the SE, but the dude in the shop gave me CE codes.

I will buy the game and get the SE CD-keys. The problem is, I can start with the CE customers, that is 1 day earlier compared to the SE guys, but might have problems when I enter my SE CD-key. Would I lose my character, should I restart because the CE code and SE CD-key do not match? What happens then?

[Doomrider]

OB was supposed to be 7th to 14th of September, but now im guessing what'll happen is; at 11:59PM of September 13th they'll close Open Beta and by 6-8AM the following morning the HeadStart will go live. I'm guessing all the staff at Mythic will pull an all-nighter making preperations. :)

Just a guess.

[Skohem]

I bought the SE, but the dude in the shop gave me CE codes.

I will buy the game and get the SE CD-keys. The problem is, I can start with the CE customers, that is 1 day earlier compared to the SE guys, but might have problems when I enter my SE CD-key. Would I lose my character, should I restart because the CE code and SE CD-key do not match? What happens then?

Codes are not made in pairs, im 99% certain you will be fine, as the codes dont give you anything special besides the 1 extraday headstart (ohh the horror)

[Xtort]

Codes are not made in pairs, im 99% certain you will be fine, as the codes dont give you anything special besides the 1 extraday headstart (ohh the horror)

hopefully... I am sure there are a few thousand people that are in my situation. Not letting them play their toons that they have already created and forcing them to restart the game with new toons doesn't sound like a good idea in marketing perspective.

[Lokiarn]

OB was supposed to be 7th to 14th of September, but now im guessing what'll happen is; at 11:59PM of September 13th they'll close Open Beta and by 6-8AM the following morning the HeadStart will go live. I'm guessing all the staff at Mythic will pull an all-nighter making preperations. :)

Just a guess.

Just to clerify.
http://www.warhammeronline.com/pressreleases/20080818.php

The only official word on OB was it is to start the 7th, not that it will last till the 14th. I would expect OB to last 5 to 6 days. I am going to guess the HS servers will go live around 10-11am, mythic loves thoes hours it seems lol.

[f05t3r]

I agree with Lokiarn. Mythic loves 10-11am. Preview weekend ended @ 10:45am EST so that spot on to me.

[stewie-Y]

A year of waiting and you had to pull a Sunday the 14th out of the bag? I'll enjoy playing the real game for the first time Monday night.:sad:

If Mythic could launch theirs on Saturday, I would love them. Sunday just is such a really awfull day to open it(Probably not just for me, too.)

Oh well, I can wait an extra day to play the awesome game.

[KorDe]

So that's like 6-7pm over here then :l

[danteire]

The poor guys at GOA, they have to do the switch over from open beta to headstart on the 13th and then fly off to Birmingham for Games Day UK on the 14th.

I'm thinking the first months subscription fees will be purely for coffee runs ;)

[nelg39]

things are looking up, nice job GOA:)

[Luzitloh]

Guess we CEs should be getting our box soon right?

[PitDog]

Cool so people who bought the collectors edition get one more day then people who bought the standard edition, woot 1 more day for me :D. :grin:

[Airin]

one question.

Will the SE start be 24hours later then the CE start or at 0am 15.9.
cause i think we can expect the server going online in the noon in europa because of the synch with mythic.
So will SE start be syncht too?

[DOUBLESHOCK]

Nice, I can't wait. Playing the open beta will help to pass the time, but it will probably take a day after open beta ends to get the headstart going, that is going to be the most difficult wait I will have ever experienced.

[Arkhon]

So does all this mean that we need the client downloaded or does the CE pre orders come to the stores on the 14th to be picked up physically? since im still at home and waiting to get to college in the next couple of days my downloading speed for the client is insanely slow. College will be quicker atleast.

[Celestina]

I really hope that Play.com do not dispatch the CE's till September 10th ish. What do you think? Please, they can't dispatch until at least a week and a bit from now.

[Bowdin]

Well now this is excellent news and very exciting. Fingers crossed for as smooth a launch as possible!

[Kratos]

I would really love if we got our CE boxes soon! It would give me something to read while i am waiting for OB and HS! :p:p

[Grimwarden]

Did anyone else pre-order the CE from HMV in the UK? When I pre-ordered mine they said to go and pick it up from the store on Friday the 12th, so maybe they will be out before headstart?

[TheStig]

A year of waiting and you had to pull a Sunday the 14th out of the bag? I'll enjoy playing the real game for the first time Monday night.:sad:

If Mythic could launch theirs on Saturday, I would love them. Sunday just is such a really awfull day to open it(Probably not just for me, too.)

Oh well, I can wait an extra day to play the awesome game.

Same here. Im out all of the 14th, and get back at around 4 on the monday :(

[pksh]

Guys, can you please tell what exactly is in the CE Pre-Order box? Is that only the Open Beta codes, or is it also the Head Start Code? Because the company I bought the CE from sent the pre-order box, to a wrong address, and I'm afraid that it might be lost for good :(

[Asacron]

CE pre-order box contains: (writing it off my CE-Preorder box)

1) Guaranteed Open Beta Acces code
2) Live Game Headstart code
3) Code for two in-game items.

[pksh]

CE pre-order box contains:

1) Guaranteed Open Beta Acces code
2) Live Game Headstart code
3) Code for two in-game items.

Damn... I have to get the postal service to search for the package then...

[krighton]

is this EU only or does the US headstart begin at the same time.

[dieter]

All starts will be at the same date and time in all areas of the globe.

[Kardiss]

Yeah - I think this was confirmed some time ago. Don't have a quote, but I am sure I've read that.

I went to Eb games yesterday where I preordered the game, and asked the time when the boxes will be coming in.

And the $8.00/h clerk tells me the boxes dont come in till the 25th "when the game releases"....

So I tell her the release date is the 18th...she then says to me that that date is the US release.

Being as kind as I could, I explained to her what we all know that the release to simultaneous for us all. But it brought up a worry that I wont have what I need for launch day, as I do have the code for head start already.

Any thoughts?

[dieter]

Actually, neither Mythic nor GOA can do anything about it.
After they were negotiating the contracts of the game sales, they have sent all the speciffic instructions for all the shops/e-tailers/retailers.
It is now up to those shops etc. etc. that they instruct all their employees what to do.

You will just have to keep a track of the game in this particular shop, that is the only way to for you unfortunately.


Remember that all those employees are humans (or at least mostly :)) so they can make mistakes as well. They shouldn't but it is a possibility.

[Alidin]

I was to understand :roll:(from GoGamer) that they will send you the game after the release on the 18th, you will have a few days of play before you need to put your game key codes in.:cool:

I already have all the codes i need to play open and HS:rolleyes:

[Farao51]

So, I will be starting my WAR time on a Monday, with the alternative being Sunday and Tuesday.
Wonder how they pick these dates :-?

[Hagger]

I bought the SE, but the dude in the shop gave me CE codes.

I will buy the game and get the SE CD-keys. The problem is, I can start with the CE customers, that is 1 day earlier compared to the SE guys, but might have problems when I enter my SE CD-key. Would I lose my character, should I restart because the CE code and SE CD-key do not match? What happens then?

You will not be able to associate a standard retail box code with a CE head start code, don't remember where it was said, but I am 99.9% sure of this. That would screw over CE customers who actually bought the CE as they only sent out enough CE codes for the CE versions of the game as well as it would not be fair to anyone who wanted CE for just the one day extra head start.

[Desamation]

So here's a question for the masses. Let's say in theory that the game gets delayed at the point of sale (Best Buy, Game Stop, etc...). Would we be able to play our toons during the HS on the Beta Client? I know it's labeled as "beta", but the servers will still be live through the client.

I am asking this because I forsee a major problem with the mainstream retailers not releasing the game itself until late in September. I personally had to reserve my copy through Best Buy and every up-standing geek will tell ya that they have a history of screwing up on launches. I did check their website and they are still keeping the 9/17 release date.

[Stuntybasher]

So here's a question for the masses. Let's say in theory that the game gets delayed at the point of sale (Best Buy, Game Stop, etc...). Would we be able to play our toons during the HS on the Beta Client? I know it's labeled as "beta", but the servers will still be live through the client.

What? If you have your pre-order box, ie. the box with the three codes in it, you're set. You can keep playing with those three codes through open beta, the headstart and the live game until the 22nd of September or so, when you will have to enter your CD key or be locked out.

The client doesn't change. What you downloaded now will be good from here on in, it will just be patched as various phases launch. Of course if you DON'T have your preorder box, you're screwed with a capital C and should take it up with your retailer ASAP.

[Novar]

Most(all?) pre order boxes are sold out.

[Seizure]

So far I think everyone has done a excellent job except for the retailers.

I called 2 GAME shops here in Spain 2 -3 days ago and they were completely ignorant towards anything related to the open beta and head start.

I don't know if the situation has changed since he 28th, but I have since then ordered from D2D.co.uk and have had my OB codes for 2 days now.

Quite frankly I'm not concerned about a box or a DvD, I have plenty of those collecting dust from other games.
For this game's launch I'd rather stay on the safe side and get my open beta, head start and in-game items then mess about with ignorant who have no idea about a game release.

[Kilolas]

I went to Eb games yesterday where I preordered the game, and asked the time when the boxes will be coming in.

And the $8.00/h clerk tells me the boxes dont come in till the 25th "when the game releases"....

So I tell her the release date is the 18th...she then says to me that that date is the US release.

Being as kind as I could, I explained to her what we all know that the release to simultaneous for us all. But it brought up a worry that I wont have what I need for launch day, as I do have the code for head start already.

Any thoughts?

I don't think you need the CD keys or the CDs right on retail release, that is if what the FAQ on the Warhammer site says is true:
Do I need my WAR Product Key the day the game launches?
While we encourage you to get your WAR product key as soon as possible, we will provide a reasonable grace period for players to get a hold of their copies and have uninterrupted service following the Live Game Head Start.

[dieter]

And I heard grace period will be till 25th September. Enough to have a game in hands.
But it's nothing official so better wait for any news on the WAR page itself.

[Draig]

And I heard grace period will be till 25th September. Enough to have a game in hands.
But it's nothing official so better wait for any news on the WAR page itself.

I put it in my FAQ on the 28th that the grace period is up to the 25th. I got the information from the GOA WAR website. So it is official.

[sc2071]

All Collector's Edition pre-order customers will have access to the Headstart from the 14th of September while all Standard Edition pre-orders will be joining them a day later on the 15th. The full range of live servers will be available to choose from when the Headstart begins and you will be able to keep your characters and any progress you made with them for the live launch on the 18th of September (note that this only applies to characters created during the Headstart, all Open Beta characters will be wiped before the Headstart begins).Okay, I've been trying to get a full understanding about this, as I've ordered the SE from Game.co.uk. I've been emailing Game, but with no response thus far.

If I take this verbatim, it means that any retailer selling SE pre-orders should grant me headstart access. However, I'm also seeing in this thread, that to receive the headstart codes, I need to receive a pre-order box.

I just don't know anymore, and I'm about to cancel my order and go with D2D. But I like boxes and manuals and saving £6, so I'd rather keep my pre-order with Game.

Does anybody know any more about this? Ugh!

[Gozu]

Same problem pretty much sc2071, except I ordered with play.com...

Im going to email them in a bit, but they said codes were being sent out on the 28th, thus far no word on that.
Tricky situation as release is set at a date and they cant send out till about that time can they? Yay for headstart :(

[Draig]

Okay, I've been trying to get a full understanding about this, as I've ordered the SE from Game.co.uk. I've been emailing Game, but with no response thus far.

If I take this verbatim, it means that any retailer selling SE pre-orders should grant me headstart access. However, I'm also seeing in this thread, that to receive the headstart codes, I need to receive a pre-order box.

I just don't know anymore, and I'm about to cancel my order and go with D2D. But I like boxes and manuals and saving £6, so I'd rather keep my pre-order with Game.

Does anybody know any more about this? Ugh!

I'm a bit sceptical about that announcement and the wording of it. My advice would be to take what the retailer says as more accurate and go with that. They don't (99% of times) say anything they can't deliver otherwise they will be breaking the law.

As far as I understand it Game will get the game to you in time for the 18th but don't advertise any HS or in game items so I would say you probably won't get them as things stand. If they did offer those things I am pretty sure they would be advertising them.

If your going back to them later and saying "but on the GOA website it says.." they will just say words to the effect of "We don't care what GOA says what we advertise on our website is what you get..."

Try Play.com if you want the box and HS etc as they clearly advertise supplying it. So if for some reason you do not get what they advertise your then able to go back and say "On your website you advertised Headstart access and in-game items..." then they can only say something like "Oops we messed up, sorry about that, here is some compensation".

I know that is oversimplifying things, but that is how I see it.

[Raoul]

There is a lot of this going about,

"Will we get the CE before the 14th for Head Start.... blah blah"

The CE and SE Head Start Code that you get with the preorder pack will have 2 algorithms to calculate the code. one for the calculation of the SE code and the other for the CE code.

When entering the head-start code into the account manager (not yet up), it will workout if you have the CE or SE head-start code.

This is the kinda system it will work on, and you will get the CE on the release date (18th). If you have ordered by mail, morethen likely around the 22nd (due to the weekend mail).

Did anyone else pre-order the CE from HMV in the UK? When I pre-ordered mine they said to go and pick it up from the store on Friday the 12th, so maybe they will be out before headstart?

no idea why they said that, i have ordered the CE from HMV and phoned them 2 days ago asking for any updates, and they just said it will be available on the 18th.

[KiyokaMakibi]

September the 14th for CE?! WOOO! I get one day to play WAR before I go on holiday!

[Hanso]

OB was supposed to be 7th to 14th of September, but now im guessing what'll happen is; at 11:59PM of September 13th they'll close Open Beta and by 6-8AM the following morning the HeadStart will go live. I'm guessing all the staff at Mythic will pull an all-nighter making preperations. :)
Just a guess.

I think it will more likely be shut down Open beta on Friday and then prepare head start launch over the weekend. (Ofc I'm hoping otherwise :D)

[Runtimerror]

Now i really am in a muddle.

I like many others bought the CE package from play.com, about 3 weeks later i saw the preorder box in HMV which i also bought for 10 pounds (standard CD case) i then received a pre-order box from play.com which contained 3 codes which are:

1. Open beta access (code prefix: PCOB01)
2. Live game head start access (code prefix: PCEA01)
3. Bonus in-game items (code prefix: PCEIR1)

Now both the box from the play CE order and the box i bought from HMV are identical in everyway so does that mean i have 2 CE headstarts as both cases are labled as being CE boxes?

[Aurellia]

Now i really am in a muddle.

I like many others bought the CE package from play.com, about 3 weeks later i saw the preorder box in HMV which i also bought for 10 pounds (standard CD case) i then received a pre-order box from play.com which contained 3 codes which are:

1. Open beta access (code prefix: PCOB01)
2. Live game head start access (code prefix: PCEA01)
3. Bonus in-game items (code prefix: PCEIR1)

Now both the box from the play CE order and the box i bought from HMV are identical in everyway so does that mean i have 2 CE headstarts as both cases are labled as being CE boxes?

Yes i think so if both boxes are the same and state Pre-Order box on it then you have two, at the bottom of the case it also tells you what the codes in the box will give you.

[Warpstone]

From what I have seen around the pre-order bonuses are the same but the difference will come down to when you actually get the proper game code. The CE will give you all the extra bits, more head options at character creation, the special quests and so forth the normal edition won't give you any of that.
All you need are the codes to get into the head start then as what has been said above that the need for real game codes will come into effect near the end of the month. Be they normal or collectors I don't think any codes that you have previously put in from what ever source will be effected once you enter the game code.

[haufbraus]

I bought the SE, but the dude in the shop gave me CE codes.

I will buy the game and get the SE CD-keys. The problem is, I can start with the CE customers, that is 1 day earlier compared to the SE guys, but might have problems when I enter my SE CD-key. Would I lose my character, should I restart because the CE code and SE CD-key do not match? What happens then?
I am in the same predicament...

[SexualSushi]

a few questions,

I did buy the digital download version head start , UK EU version,...

so, Who and where will I get the code from ?

there was some named Irish Server that was going to let me download the game, I haven't got any news who they are and what or when if anything what they will do ?

what is going on ?

who will give me the head start code ?

How will I get the code be it : email, EADM, some Irish Server will contact me ?

I cant log nowhere in and see my game that I did buy, only 1 email from EA that lists the purchase, do I use the info on this email and log in somewhere.

Where can I log in on a EU site and just view that, Yes I have a legal payment of the game, and the "CODE" will be sent to you via this site when the time comes...

will I get the Code sent by mail to my home, on normal paper ?

I feel as I have bought an empty box, with no info on it, as a Jack .

[SexualSushi]

Thank you for ordering from Electronic Arts BV on 28 August 2008. The following email is a summary of your order. Please use this as your proof of purchase. If you paid by credit card, please look for DRI*Electronic Arts on your credit card billing statement.
YOUR ORDER AND BILLING INFORMATION
Order Number: **********
Order Date: 28 August 2008
Billing Information:




ORDER SUMMARY
Product SKU: *****
Product Name: Warhammer® Online: Age of Reckoning™ (Pre-Ordered)
pre-ordered release date: Sat Sep 06 17:00:00 CDT 2008
Total: £39.99
LOOKING UP YOUR ORDER
To look up your order, login into your account on EA Store and view order history
DOWNLOADABLE PRODUCTS
Downloadable products may be accessed by looking up your order. When the order summary appears, click on the Download link next to the product name.
PREORDER PRODUCTS
Orders placed for items not yet available will be fulfilled on the product launch date. For downloadable products, a download icon will appear on the product launch date. Physical products will be shipped and an e-mail notification will be sent to notify you that the order has been fulfilled on the product launch date.
Please note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
Sincerely,
EA Store Customer Service

[SexualSushi]

Order Number : ********** : is this the code ?

Product SKU : ***** : SKU ?

LOOKING UP YOUR ORDER ?

can you please link the URL to the EA(EU) store, so I can view my order History ?

[Draig]

Order Number : ********** : is this the code ?

Product SKU : ***** : SKU ?

LOOKING UP YOUR ORDER ?

can you please link the URL to the EA(EU) store, so I can view my order History ?



Heh. SexualSushi what a name. :p

Ok first things first. Stop panicking and calm down. Deeeep breath. Iiiiiinnnnn and ooooout.


Ok better? :D

First you have ordered the game from EA, so your guaranteed Open Beta access and all the rest of it. Which starts Sunday the 7th. So you got like 6 days to get it all sorted out yet, so no worries!

Secondly EA have not sent out the codes to any customers on bulk yet, so your not special, or being ignored, it is the same for everyone who bought it from EA. I'm sure that helps. I hope it does anyway 8)

The time to worry is when a load of people come on here singing and dancing that they have their code from EA and you still don't. Which is not yet :mrgreen:

None of the codes in that email are relevant to Open Beta or anything else, they are all related to proving that you paid for the game. It is your receipt in effect so keep it safe.

Now then to check your order goto http://eastore.ea.com/servlet/ControllerServlet?Action=DisplayPage&Env=BASE&Locale=en_GB&SiteID=eaemea&id=LogoutHomePage

From here, up the top, click on Customer Service.

Now you can see a whole page of stuff but the bit you want to click on is this.

View recent order history and purchase details (http://profile.ea.com/login.do?locale=en_GB&surl=https%3A%2F%2Feastore.ea.com%2FDRHM%2Fservlet %2FControllerServlet%3FAction%3DDisplayAccountOrde rListPage%26SiteID%3Deaemea%26Locale%3Den_GB%26Env %3DBASE)

click on that and it will show you your order details.

Which, will just show you what the email says but in less words.

Ok? Cool.

Now you just have to sit back and wait for the email to arrive with all your codes on it.

In the meantime you can download the game from the GOA website if your bored.

Look in the FAQ I made in my signature, it might answer some more of your questions as well.

Have fun! :mrgreen:

[Ranz III]

Secondly EA have not sent out the codes to any customers on bulk yet, so your not special, or being ignored, it is the same for everyone who bought it from EA. I'm sure that helps. I hope it does anyway 8)

Thanks for this post. I've been looking all over the place for this information. Certainly helped me thanks :)

[Krusmhak]

Another question:
I pre-ordered the CE from GameStop and got a Pre-order-Box, but it does not say that it is CE anywhere on it...is this a problem?

I do not care too much for the early headstart the CE offers you, but I am worried that I wont be able to continue playing with my CE account. Is this possible?

[SexualSushi]

Heh. SexualSushi what a name. :p

Ok first things first. Stop panicking and calm down. Deeeep breath. Iiiiiinnnnn and ooooout.


Ok better? :D

First you have ordered the game from EA, so your guaranteed Open Beta access and all the rest of it. Which starts Sunday the 7th. So you got like 6 days to get it all sorted out yet, so no worries!

Secondly EA have not sent out the codes to any customers on bulk yet, so your not special, or being ignored, it is the same for everyone who bought it from EA. I'm sure that helps. I hope it does anyway 8)

The time to worry is when a load of people come on here singing and dancing that they have their code from EA and you still don't. Which is not yet :mrgreen:

None of the codes in that email are relevant to Open Beta or anything else, they are all related to proving that you paid for the game. It is your receipt in effect so keep it safe.

Now then to check your order goto http://eastore.ea.com/servlet/ControllerServlet?Action=DisplayPage&Env=BASE&Locale=en_GB&SiteID=eaemea&id=LogoutHomePage

From here, up the top, click on Customer Service.

Now you can see a whole page of stuff but the bit you want to click on is this.

View recent order history and purchase details (http://profile.ea.com/login.do?locale=en_GB&surl=https%3A%2F%2Feastore.ea.com%2FDRHM%2Fservlet %2FControllerServlet%3FAction%3DDisplayAccountOrde rListPage%26SiteID%3Deaemea%26Locale%3Den_GB%26Env %3DBASE)

click on that and it will show you your order details.

Which, will just show you what the email says but in less words.

Ok? Cool.

Now you just have to sit back and wait for the email to arrive with all your codes on it.

In the meantime you can download the game from the GOA website if your bored.

Look in the FAQ I made in my signature, it might answer some more of your questions as well.

Have fun! :mrgreen:

thanks for the info dude.

[Killakella]

Any news on what time the Open beta will start in US and EU? I know it will start at the same time but what time is that?

[Dyonisis]

Hi,

Sorry if this has been asked before, but I placed an order with Direct 2 Drive a few days ago and after clicking on the download option on the account page received my Open Beta Key via Email.

I understand that the D2D pre-order will also get me Early Access, will I use the same key or should I expect another one? Has anyone else had two keys?

many thanks for your help.

[dieter]

One key is for Open Beta access, one key is for Headstart, one is for In-game Items and one for 30-days play.
Pre-ordering at EA Stores or at Direct2Drive, you should have 3 codes and the last one later.
If you didn't get the other ones (beside OB) then I presume they will send an e-mail again.

[Zrakox]

One Code For One Purpose :)

So you should get a couple of codes sent 'cause one code only has one purpose so there is a code for everything. Hope it helped.. Good thing to remember. On most MMO's "One Code For One Purpose";);)

[Zerebral]

The dates for the Headstart have been confirmed via the European site. September 14th for Collectors Edition customers and September 15th for Standard Edition customers. No mention of a level cap, however time will undoubtedly reveal that answer.


Source (http://www.war-europe.com/#/news/?lang=en&id_news=en97)


Bwahahahahahahahhahahahah
*catches breath*
BWAHAHAHAHAHAHAAHHAAHAH

I bet you 100 bucks that head start will NOT be going as planned. I have a strange feeling about this

[aes sedai]

Bwahahahahahahahhahahahah
*catches breath*
BWAHAHAHAHAHAHAAHHAAHAH

I bet you 100 bucks that head start will NOT be going as planned. I have a strange feeling about this

If this turns out to be the case, I will be nothing less than furious and will demand a full refund.

[PImpslapper]

Bwahahahahahahahhahahahah
*catches breath*
BWAHAHAHAHAHAHAAHHAAHAH

I bet you 100 bucks that head start will NOT be going as planned. I have a strange feeling about this

GOA are fully confident that their servers can handle several hundred thousand hits at once, flash, boah, no problem...email verification? WE have a perfect record for email turnaround...cough...when you take 36 hours + into consideration. Head start for GOA means delay for us...

[Ydrisselle]

Bwahahahahahahahhahahahah
*catches breath*
BWAHAHAHAHAHAHAAHHAAHAH

I bet you 100 bucks that head start will NOT be going as planned. I have a strange feeling about this

I don't have any strange feelings, I'm simply sure about that.

[fgh]

The question I wanna ask is; When can we register our keys for head start? If GOA is reading this, Please set up the page some days in advance to get all headstart keys in time for launch, test the page, whatever! We don't wan't another OB.

I mean, if the Headstart goes as OB did, then what was the point of having HS?

I'm talking about Europe now, guessing that US can already reg their keys. :p

[Khabalis]

The question I wanna ask is; When can we register our keys for head start? If GOA is reading this, Please set up the page some days in advance to get all headstart keys in time for launch, test the page, whatever! We don't wan't another OB.

I mean, if the Headstart goes as OB did, then what was the point of having HS?

I'm talking about Europe now, guessing that US can already reg their keys. :p

QFT.

Given the antics this week I think this is a pretty crucial question. For the love of all that's holy don't make the same mistake again and leave it until Sunday to put the new account system live no matter how "supremely confident" you are.

[sealand]

I got the same (problem) as some other guys. I got a CE pre-orderbox but im gonna get the SE of the game. Would the CE headstart mess upp later when i activate with my SE code? Some say the key is linked = CE head works with CE full etc. And some say its not linked at all. Anyone sitting on some info about this ? :)

[ela]

Forget headstart for Europe. I bet it won't start as it announced.

[Dolleater87]

Forget headstart for Europe. I bet it won't start as it announced.


Maybe not, but if we can get GOA:s Attention , perhaps then it can become a reality. Because if the HS does not start on time, ppl will get even more upset with GOA, and with the OB stuff that happened, it's gonna get messy...

They saw what happened with the registrationsite, so I hope they learned their lesson and get the site up so you can register your HS keys ASAP, and not wait until the same day, because we all know what's gonna happen if they do.. :(

So PLEASE! GOA, get the site up before Headstart begins!

[Stop It]

Maybe not, but if we can get GOA:s Attention , perhaps then it can become a reality. Because if the HS does not start on time, ppl will get even more upset with GOA, and with the OB stuff that happened, it's gonna get messy...

They saw what happened with the registrationsite, so I hope they learned their lesson and get the site up so you can register your HS keys ASAP, and not wait until the same day, because we all know what's gonna happen if they do.. :(

So PLEASE! GOA, get the site up before Headstart begins!
I think it may be out of GOAs hands.

Apart from CE and EA pre-orders, most pre-order customers will get the HS code literally on the day that it starts from the retailer that they bought it from, or at least that is the case with every UK retailer.

If that situation is repeated accross Europe, then GOA can open the HS now, it wont do anything as there will still be a massive rush of key regisrations come the 15th.

[redrob]

If the headstart doesn't start on time, that's it for me. Warhammer will be a dead game and I'll go back to WoW and LoTRO. It's worrying that the likes of Magnus are ingnoring questions relating to headstart and declining to confirm whether they have measures in place to ensure it runs smother than the farcical beta.

[Scalpel]

Is there any news on when we will be able to enter our CE HS Codes ?

Leaving it to Sunday is going to go BAD for GOA ... learn from your mistakes and get the HS code entry up at the latest tomorrow!

[Slazer]

Is there any news on when we will be able to enter our CE HS Codes ?

Leaving it to Sunday is going to go BAD for GOA ... learn from your mistakes and get the HS code entry up at the latest tomorrow!


No there is not. It looks like an attempt to ignore the situation so it goes away on its own.

[CatValentine]

If GOA mess up the HS then EA/Mythic need to do more than just have an angry phone conversation with them.

This feels like OB start all over again except at least now we really have been bitten once so we r shy with good cause.

Hoping for some sort of update on what we can expect (tho to be honest it will be hard to except anything they say :()

Proof of the pudding is in the eating, lets hope GOA whip up a souffle that doesnt sink ;)

xxx

[dostolos]

mhh headstart for normal preorder in eu on 15th and in us on 16th?

[Jonnyrocker]

I think they really have to come with a comment on when headstart keys can be entered and also when you can login to your account are we going to use the same account system or is it going to be a new system with new accounts.

MagnusK your comments please or maybee ghislaine :)

[Itarrow]

Just some optimistic thoughts that I came up with to feel a bit more... optimistic.

Headstart codes (overall) should be less than OB codes, since OB codes were composed by CE owners + all the free keys distributed by sites.

Moreover, those less keys will be entered in 2 batches (one sunday for CE owners and one monday for SE owners): this would help to furtherly reduce the load on the authentication servers.

It's not that much, however it's helping me feeling a bit more optimistic.

[Slazer]

Just some optimistic thoughts that I came up with to feel a bit more... optimistic.

Headstart codes (overall) should be less than OB codes, since OB codes were composed by CE owners + all the free keys distributed by sites.

Moreover, those less keys will be entered in 2 batches (one sunday for CE owners and one monday for SE owners): this would help to furtherly reduce the load on the authentication servers.

It's not that much, however it's helping me feeling a bit more optimistic.


Seeing as I can see GOA have claimed it wasn't a traffic issue (in one of the more or less smug replies) , then the fewer amount shouldn't be a problem.

What is very worrying is that they haven't got an Account Center up and running yet that people and that authentication of keys still looks to be sporadic.
What is more worrying, is that we are kept entirely in the dark regarding these head start keys, with no information coming out. Neither from GOA or Mythic.

[Ashaltiriak]

GOA already lost a ton of potential customers with their handling of the open beta. Headstart will be more of the same:

IanC/Magnus will start by telling us that they have found all bugs, the system works and everything will be fine. Add a competent technician telling us that the site has had more daily visits in the pasts then there are keys. They will tell us that the headstart key validation will be available for CE and SE customers on sunday.

Come Sunday, the server (database/mailprogram whatever) will fall over and die. The community managers will hide for the day, and nothing will happen.

Sunday evening, one of the community managers will call the community borderline sociopathic, and GOA will act surprised that the volume of keys has been so high. They will claim that it was impossible to foresee this.


Thats just the way they are doing business.

[redrob]

What's most worrying is the lack of comment or acknowledgement from Magnus or Iain about the headstart. At this stage I wouldn't be surprised if it didn't happen at all.

[FuriousFred]

Some questions I would like to have answered:

When are you planning to open registration for the HS?
What will the process be?
Is there anything we can be doing now that will help us be better prepared?
When are you planning to bring down the beta servers in preparation for launch?
Are you going to be applying any of the patches that have been applied to the US servers?
Thanks.

[Bornsleepy]

Some questions I would like to have answered:

When are you planning to open registration for the HS?
What will the process be?
Is there anything we can be doing now that will help us be better prepared?
When are you planning to bring down the beta servers in preparation for launch?
Thanks.

What he said!

Its Thursday and none of us wants to see the Open Beta issues again.
There's a ton of negative posts regarding pre orders, etc.
Sooth the crowd and let us now how are things holding up for the Head Start. be honest about it. Its better than PR around it and we arrive on Sunday with a lot of crashed servers!

Thanks GOA!

a WFRP fan!

[Goldhammer33]

Has any1 pre-ordered from EA Store received a head start key yet? any idea when EA planning to do so?

[FuriousFred]

I ordered from the UK EA Store, and no key yet. I am not expecting to get it till at best the day before though, like the beta key. No idea why they can't send it out earlier when other retailers have.

Frankly they are such a terrible online retailer in my experience I will never use them again. Their customer service is abysmal, and they are expensive.

[tear1977]

I am a laid back person and I am also getting worried about the HS, even though I was lucky enough to get in OB on first day. If it aint going to well id rather they said now than leave untill sunday to tell us. Im not fussed how we enter the codes as long as we can and if there is anything I can do to prepair myself for it ( If they would have told people to create accounts weeks in advance, then the OB problem would have been halved)

Now there was debate over whether we had paid for OB and whether it was a right to be in it, I have definatly paid for HS and will expect it. If it got set back a couple of days and they told us in advance, id be happy.

GOA - A little bit of an update wouldnt go a miss on the website whether it be good or bad news.

Tear

[Scraddog]

I spoke to Play.com yesterday to see when I would be getting my HS code and their answer was the 12th which should be tomorrow.

This is for the SE so looking at it I should be able to enter it and register the game monday when I get home from work.

Downside is I won't get the game till the 18th lucky for me I have the beta client downloaded else there wouldn't be a headstart for me as no install no game.

[Magnus_GOA]

Some questions I would like to have answered:

When are you planning to open registration for the HS?
What will the process be?
Is there anything we can be doing now that will help us be better prepared?
When are you planning to bring down the beta servers in preparation for launch?
Are you going to be applying any of the patches that have been applied to the US servers?

Thanks.

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.
2. Will try to find more information on this.
3. Hmm.. stock up with lots of food and drinks and some quality reading?
4. We are planning to bring down the Open Beta servers this Saturday, September 13th.
5. Yes, we will be applying patch 4.1.1 Friday morning. Theoretically, we could patch tonight but we don't want to bring down the servers during European prime time. European testers have already lost enough Open Beta game time.


HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start


With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.


-Magnus

[Kolath]

Thanks for the info so far Magnus!
But one additional thing that I think irks quite a few of us:
-When will we be able to retrieve or change passwords on our accounts?

[Itarrow]

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.
2. Will try to find more information on this.
3. Hmm.. stock up with lots of food and drinks and some quality reading?
4. We are planning to bring down the Open Beta servers this Saturday, September 13th.
5. Yes, we will be applying patch 4.1.1 Friday morning. Theoretically, we could patch tonight but we don't want to bring down the servers during European prime time. European testers have already lost enough Open Beta game time.


HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start


With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.


-Magnus

Good luck everyone then (including GOA ;) ).

[Splashmonkey]

Thanks for the info Magnus. Can you confirm if CE Headstart will be starting at the same time as the US CE HS (namely 7am EDT, 11am GMT, 12pm BST)?

[reavx]

Any word on the headstart codes we are suppose to get from direct2drive??

[tear1977]

Thanks for the info, although I think thousands of non WHA members will be thinking the same thing is there any possibility this could be put on the website?

Thx

Tear

[Maxzorin]

When will we have to download the 3gig language patch talked about a few weeks ago? Is this still needed?

It would be a bit of a nightmare if I have to download 3 gigs on the day the CE HS starts before I can play...

Max.

[FuriousFred]

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.
2. Will try to find more information on this.
3. Hmm.. stock up with lots of food and drinks and some quality reading?
4. We are planning to bring down the Open Beta servers this Saturday, September 13th.
5. Yes, we will be applying patch 4.1.1 Friday morning. Theoretically, we could patch tonight but we don't want to bring down the servers during European prime time. European testers have already lost enough Open Beta game time.


HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start


With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.


-Magnus

Thanks for the response!

Dont suppose you can be any more specific about what time on Saturday you plan to bring the servers down?

Good luck by the way - I think everyone hopes things go smoother this time round :)

[Jeronas]

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.
2. Will try to find more information on this.
3. Hmm.. stock up with lots of food and drinks and some quality reading?
4. We are planning to bring down the Open Beta servers this Saturday, September 13th.
5. Yes, we will be applying patch 4.1.1 Friday morning. Theoretically, we could patch tonight but we don't want to bring down the servers during European prime time. European testers have already lost enough Open Beta game time.


HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start


With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.


-Magnus

1. What about the people (like my girlfriend) who are still not able to get into Open Beta? She has a CE OB code and after numerous attempts, still not able to login!

2. What about the promised BIG announcement?

3. What about the new FULL Account Center?

Jer

[Prenlee]

2. What will the process be?

2. Will try to find more information on this.


We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.

So you think it will be smoother but you dont properly know what the process will be?

:rolleyes:

[Asgardlord]

Thnx for the heads up Magnus. Let's hope things will be smoother this time round.

[Tobly]

So nothing is going to go wrong with opening Head Start signups on the day it starts just like nothing was supposed to go wrong with Open Beta signups.

Didn't you mention some post about showing us how GOA had changed.

Same old GOA leaving everything until the last minute.

Any update on the date we can enter our headstart codes would be great but I think we already know the response. I guess something along the lines of "HS Codes can be entered on the 14th, we are super confident nothing will go wrong" followed shortly (I say shortly but I will be atleast 5 hrs before we get a response) by an apology with a vague description of the problem and no eta on a fix.

[Skyldig]

Thanks for the info Magnus, it's much appriciated. It's nice to see that GOA is understanding the concernes of the players.

[Prenlee]

Thanks for the info Magnus, it's much appriciated. It's nice to see that GOA is understanding the concernes of the players.

I'd think if that was the case they'd let us register now and get it sorted before the head start begins

[Parrek]

So nothing is going to go wrong with opening Head Start signups on the day it starts just like nothing was supposed to go wrong with Open Beta signups.

Didn't you mention some post about showing us how GOA had changed.

Same old GOA leaving everything until the last minute.

Any update on the date we can enter our headstart codes would be great but I think we already know the response. I guess something along the lines of "HS Codes can be entered on the 14th, we are super confident nothing will go wrong" followed shortly (I say shortly but I will be atleast 5 hrs before we get a response) by an apology with a vague description of the problem and no eta on a fix.

You could actually read the post where it says
"1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can."

[Amority]

HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start

-Magnus

But...

Starting Sunday, September 14th all Collectors Edition Pre-Order players will be invited to join us as we kick off WAR and officially end Open Beta.

On Tuesday, September 16th all Standard Edition Pre-Order players will join the ranks of Collectors Edition players as we prepare to release WAR to the world next Thursday, September 18th.Source = http://herald.warhammeronline.com/warherald/NewsArticle.war?id=241

So which day is it for Standard Edition? The 15th or the 16th? I know one of those quotes references EU and the other is in reference to the US, but are the dates really going to be different? I thought they were supposed to be the same. Just curious as we have many SE people in our guild and it would be nice to know.

[dawmdt]

I suspect they did have it all planned out but the enormous -up on OB means they're now having to wing it a bit...

[Tobly]

You could actually read the post where it says
"1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can."

Yeah i just skipped to the bit where it says "I've yet to see this confirmed." That said it all tbh.

[Alvanal]

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.
2. Will try to find more information on this.
3. Hmm.. stock up with lots of food and drinks and some quality reading?
4. We are planning to bring down the Open Beta servers this Saturday, September 13th.
5. Yes, we will be applying patch 4.1.1 Friday morning. Theoretically, we could patch tonight but we don't want to bring down the servers during European prime time. European testers have already lost enough Open Beta game time.


HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start


With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.


-Magnus

Looking forward to it.

Will we be able to enter our CE Pre-order bonus items codes at the same time as headstart codes so that we will have those items at the same time aswell?

[LPetersson]

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.

With many tough lessons learned from the Open Beta launch,
-Magnus

Ummm, with three days to go the account centre is not ready?

It seems fairly obvious that there were tough lessons, but they certainly weren't learned by GOA...

I would be crying rather than laughing if I hadn't already decided to switch to US servers...

Alternatively, would GOA be willing to put their money where their mouth is and promise compensation to their customers for when headstart fails?
An ironclad promise of 2 or 3 months free play time?

For some reason I doubt it, but it would show some remorse at least...

[Gannon]

So nothing is going to go wrong with opening Head Start signups on the day it starts just like nothing was supposed to go wrong with Open Beta signups.

Didn't you mention some post about showing us how GOA had changed.

Same old GOA leaving everything until the last minute.

Any update on the date we can enter our headstart codes would be great but I think we already know the response. I guess something along the lines of "HS Codes can be entered on the 14th, we are super confident nothing will go wrong" followed shortly (I say shortly but I will be atleast 5 hrs before we get a response) by an apology with a vague description of the problem and no eta on a fix.

In fairness, he did say they were looking at bringing the registration forward.

With regards to the 'not knowing the process' - if it was his job to know hte process then he wouldnt be the one posting the news surely, he said he will try to get more info on the bringing the date forward, I would imagine that would include the process.

@Magnus, I understand the numbers will be less, however if its possible to register headstart codes on the 14th, you can bet your bottom dollar that the SE pre-orders will be inputting theirs at the same time, have you guys accounted for those numbers too?

[Parrek]

In fairness, he did say they were looking at bringing the registration forward.

With regards to the 'not knowing the process' - if it was his job to know hte process then he wouldnt be the one posting the news surely, he said he will try to get more info on the bringing the date forward, I would imagine that would include the process.

@Magnus, I understand the numbers will be less, however if its possible to register headstart codes on the 14th, you can bet your bottom dollar that the SE pre-orders will be inputting theirs at the same time, have you guys accounted for those numbers too?

I'd imagine their codes will be invalid, the plan behind the CE 'bonus' is that just like 1st Class at the airport we can duck through the gates and get our own speedy checkin :)

Course IF there's a failure on the code site again, will we still get this bonus or will we be lumped in with the rest of the pre-orders? Doesn't seem fair to CE's, doesn't seem fair to them to wait another day either.

Let's hope GOA get this one right... the prospect of this forum being engulfed in the flames isn't a pretty thought.

[Masterian]

Magnus thanks for the response.

I was hoping you guys are trying to start HS registration earlier. I understand that changing plans last minute are sometimes nightmarish.

I just need confirmation from you if at all possible regarding SE headstart codes. Does anyone have them yet ? did EAStore / D2D or the other retailers send any out.

This is a call out to the community as well anyone got those keys yet other than CE keys.

Please let me know

Regards

Masterian

[Zaagazug]

Thanks for the response Magnus.

[Purrplekat]

Thanks for the update Magnus, although I can;t say it really addresses any of our concerns, other than to confirm them.

I would suggest alcohol for those able to imbibe on Sunday :-)

Can I just ask who is going to be around to keep the community informed as Games day is Sunday and I know GOA will have a presence there, so what are the plans if it goes pear shaped (if... I mean when hahaha)

Oh and what was the big news........ the suspense is terrible! (to coin a phrase)

[Prenlee]

I'd imagine their codes will be invalid, the plan behind the CE 'bonus' is that just like 1st Class at the airport we can duck through the gates and get our own speedy checkin :)

Point is, if you get all economy passengers in the same queue trying to slip through only to be turned away at the desk then the queue will be a lot slower

Especially if they have an asynchronous system for checking tickets :rolleyes:

[LPetersson]

I'd think if that was the case they'd let us register now and get it sorted before the head start begins

Oh no, I'm sure they understand people's concerns, they just don't care ;-)

[mihtjel]

3. Hmm.. stock up with lots of food and drinks and some quality reading?

Does that mean you are expecting a lot of downtime, where we'll have to find other things to do? ;-)

[Limoret]

HS is planned as follows
September 15th - Standard Edition Head Start
-Magnus

Thanks for the update, Magnus.

However, I've just phoned game.co.uk (I've pre-ordered from them) and was told that
they are going to receive the keys from the publisher on Monday (15th) or Tuesday (16th) and send them as soon as possible to players.

This means that we might receive those keys even 2-3 days too late.

Was it just a misunderstanding or are we really going to practically miss the headstart?

Is GOA aware of this issue? Can you possibly check it and make sure we receive the keys on time?

Many thanks!

[Magnus_GOA]

Thanks for the info Magnus. Can you confirm if CE Headstart will be starting at the same time as the US CE HS (namely 7am EDT, 11am GMT, 12pm BST)?
We are cooperating closely with Mythic to enable a simultaneous Head Start launch. I wouldn't be surprised if there were a minor difference but as said, we're really pulling all the strings not to repeat last Sunday.

When will we have to download the 3gig language patch talked about a few weeks ago? Is this still needed?
Max.
English players will not need to download a voice language pack as it is already included in the client as it is.


1. What about the people (like my girlfriend) who are still not able to get into Open Beta? She has a CE OB code and after numerous attempts, still not able to login!

2. What about the promised BIG announcement?

3. What about the new FULL Account Center?

Jer
1. I assume you've tried creating a new account (http://www.war-europe.com/#/registration/?lang=en)? It is no secret that not everyone who was promised Open Beta access has been able to enter. We're doing all we can to redeem this. Rest assured, we will offer more than apologies for this.
2. It will come.
3. Sunday at the latest, but we're hoping to get it online before that.


-Magnus

[Demonized]

Magnus, any chance we can receive the server list before Sunday?

[Paragonn]

and so my anxiety peaks...

i have my headstart codes...

dude...i seriously hope GOA gets the registration up before sunday...seriously...NOW i'm worried..

[Lykurgos]

Decent post MagnusK - I have added it to my signature.

In this post you:

1. Responded to a popular question
2. Provided details where you could and indicated where you could not.
3. Committed to take-follow up action to address the areas requiring further clarity.
4. Expressed empathy with us

Please make more posts like this - good show :)

Head-start stuff
-Magnus

[Asmodean]

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.
2. Will try to find more information on this.
3. Hmm.. stock up with lots of food and drinks and some quality reading?
4. We are planning to bring down the Open Beta servers this Saturday, September 13th.
5. Yes, we will be applying patch 4.1.1 Friday morning. Theoretically, we could patch tonight but we don't want to bring down the servers during European prime time. European testers have already lost enough Open Beta game time.


HS is planned as follows
September 13th - Open Beta servers close
September 14th - Collector's Edition Head Start
September 15th - Standard Edition Head Start


With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.


-Magnus

Thanks for the update Magnus.

Some replies to...
1. An estimated time when the servers go up would be appreciated if it is the 14th and not before (and better print a big fat ESTIMATED TIME behind it or some eager people will lash out at you).

Apart from that: you are learning at least....but it took you the whole Warhammer Alliance community and major Waterloo :)

3. Naaah...or we will get fat. Some mineral water is okish, though
5. Really nice. Thanks

As for your last sentence: don't jinx it. It is often the case that when you brought yourself in a bad position you als get bad luck on top of that and screw up again.

I know I criticize you guys often and to balance it out one last comment: the servers were great when I played and even when a lot of players where in one place I got no lag and I had a very good gaming experience *big thumbs up*

Apart from that I wish you good luck for the official start *knocks 3 times on wood*

[Valence]

Thankyou for the responses Magnus.

I'd also like to know if the numbers of SE headstarters that will be trying to register on sunday have been taken into account and also whether SE headstart begins on the 15th as announced by yourselves or the 16th as announced by Mythic.

Thankyou.

[Darkghosty]

Yeah i'm curious about that also, Mythic said the 16th and you said the 15th. Personally i'd love for it to be the 15th as i'd prefer to take a day off for a long weekend, but just wanted to make sure

[Splashmonkey]

Magnus - did you mean to respond to my question after quoting it?

EDIT - I see you've now edited your answer in - many thanks.

[MasamuneSSX]

3. Hmm.. stock up with lots of food and drinks and some quality reading?


My full hardback edition of the Liber Chaotica arrived this afternoon \o/

[Shala]

I'd love it if:

1. password retrieval was enabled; and
2. my OB key (CE pre-order from Play.com) would work (system says it's not valid even though I am typing it correctly).

I'm worried that my HS key and in game item key may not work as my OB key hasn't.

I'm keeping my fingers crossed that you guys can sort these things out in time, then I won't mind so much about missing OB due to an issue with the key.

Thanks in advance.

[EtherMan]

English players will not need to download a voice language pack as it is already included in the client as it is.


1. I assume you've tried creating a new account (http://www.war-europe.com/#/registration/?lang=en)? It is no secret that not everyone who was promised Open Beta access has been able to enter. We're doing all we can to redeem this. Rest assured, we will offer more than apologies for this.
2. It will come.
3. Sunday at the latest, but we're hoping to get it online before that.


-Magnus

There's something that has been REALLY bugging me since the start of all this that I would like an answer on if you can.. Since it all began, goa has been stating that it hasnt been overload and it has always been unforseen bugs or whatever.. Yet, everything points to overload.. You had a huge backlog, (that means things were coming in faster than you could process them.. AKA overload), you also now say that it will be easier on the servers, but if it wasnt overload, then why does that even matter? Thirdly, even if headstart is only 55k CE, you still have only one day after that for the SE, and after that there's not much time before real launch in which time there will still be a huge rush of people... Saying that there's only 55k CE and that it will be easier on the servers then.. Makes atleast me, REALLY worried that this will just repeat itself on launch.. Can we get an answer as to if it really was overload that happened or not? If not, then can we get an answer as to why you got a backlog and the time for it to clear as well as why serverload is even being commented on for HS?

[Demonized]

Shala, tried using the key in IE and not FF ? Usually it gives that error for FF users.

[Baffled]

I spoke to Play.com yesterday to see when I would be getting my HS code and their answer was the 12th which should be tomorrow.

This is for the SE so looking at it I should be able to enter it and register the game monday when I get home from work.

Downside is I won't get the game till the 18th lucky for me I have the beta client downloaded else there wouldn't be a headstart for me as no install no game.



Funny, I rang Play and they told me 15, oh dear

[Venix]

Yeah i'm curious about that also, Mythic said the 16th and you said the 15th. Personally i'd love for it to be the 15th as i'd prefer to take a day off for a long weekend, but just wanted to make sure

I too am a bit confused here...they say they want to launch with Mythic together but the SE dates are different. Mythic posting the 16th...GOA the 15th...

I'm not going to begrudge the EU for starting earlier...but it does seem a tad dishonest to say you're launching together when you aren't on at least the SE. Hopefully we can get Mark and GOA to confirm this is true...or someone was in error.

[Slazer]

There's something that has been REALLY bugging me since the start of all this that I would like an answer on if you can.. Since it all began, goa has been stating that it hasnt been overload and it has always been unforseen bugs or whatever.. Yet, everything points to overload.. You had a huge backlog, (that means things were coming in faster than you could process them.. AKA overload), you also now say that it will be easier on the servers, but if it wasnt overload, then why does that even matter? Thirdly, even if headstart is only 55k CE, you still have only one day after that for the SE, and after that there's not much time before real launch in which time there will still be a huge rush of people... Saying that there's only 55k CE and that it will be easier on the servers then.. Makes atleast me, REALLY worried that this will just repeat itself on launch.. Can we get an answer as to if it really was overload that happened or not? If not, then can we get an answer as to why you got a backlog and the time for it to clear as well as why serverload is even being commented on for HS?


Yeah - it is strange that some of the replies tell it wasn't load which did it, whereas others do.

[Sawnoff]

There's something that has been REALLY bugging me since the start of all this that I would like an answer on if you can.. Since it all began, goa has been stating that it hasnt been overload and it has always been unforseen bugs or whatever.. Yet, everything points to overload.. You had a huge backlog, (that means things were coming in faster than you could process them.. AKA overload), you also now say that it will be easier on the servers, but if it wasnt overload, then why does that even matter? Thirdly, even if headstart is only 55k CE, you still have only one day after that for the SE, and after that there's not much time before real launch in which time there will still be a huge rush of people... Saying that there's only 55k CE and that it will be easier on the servers then.. Makes atleast me, REALLY worried that this will just repeat itself on launch.. Can we get an answer as to if it really was overload that happened or not? If not, then can we get an answer as to why you got a backlog and the time for it to clear as well as why serverload is even being commented on for HS?

I have to agree, I still don't think they are telling us the real issue.

It would be a great gesture if GOA just owned up and told us the exact issues and what they are doing to put it right. Why the secrecy, or do they not know?

[Masterian]

Magnus my friend

Ur responses remind me of my wife's responses when I ask her about my credit card bill.

soothing yet mischievous

[Arteira]

I too am a bit confused here...they say they want to launch with Mythic together but the SE dates are different. Mythic posting the 16th...GOA the 15th...

I'm not going to begrudge the EU for starting earlier...but it does seem a tad dishonest to say you're launching together when you aren't on at least the SE. Hopefully we can get Mark and GOA to confirm this is true...or someone was in error.


Might be compensation for the Open Beta fiasco?

[EtherMan]

Yeah - it is strange that some of the replies tell it wasn't load which did it, whereas others do.

Yea my guess is that it is load but the devs that put the system up are not saying it.. Some CMs know that it was load because they, just as we, realize that you dont get a backlog and so on, without it being load and the rest are just repeating what the devs say.. :/

[LPetersson]

Might be compensation for the Open Beta fiasco?

If that was the case, CE users should get headstart even earlier as well...

[Gannon]

Yea my guess is that it is load but the devs that put the system up are not saying it.. Some CMs know that it was load because they, just as we, realize that you dont get a backlog and so on, without it being load and the rest are just repeating what the devs say.. :/

I think when they say it wasnt load, they said the main website help up, the database didnt - however this could have been due to god knows how many of us trying to make 2nd accounts, and it may have been the 2 account issue that caused the failure rather than the actual load.

anyway, nm, hopefully things will be good for sunday :)

[Stop It]

Thanks for the updates Magnus, I hope this is the last time GOA have problems like this, I and many others want the HS to go smoothly :)

As for the HS, while the CE people have their codes, many SE HS codes wont be emailed until probably the day it starts, so be ready for a huge influx on Monday :)

Aside from that, good luck for the weekend, I hope it all goes well for the players and GOA, and thanks for the hell this week, hyperbole aside, you have been a great help to the community and GOA this week, without your help, this would have been a PR disaster, instead you have mitigated the situation very well. Yes, people are still angry, but at least we know we have someone here every day keeping us abreast of the situation, and not all companies manage that (Steams HL2 launch anyone?).

So long and thanks for all the fish.

[Anomander]

do we know what time the OB servers are going down on saturday?

Will i have to go without this powerful drug called WAR for 24 hours?!!??!?!

[Magnus_GOA]

Yeah i'm curious about that also, Mythic said the 16th and you said the 15th. Personally i'd love for it to be the 15th as i'd prefer to take a day off for a long weekend, but just wanted to make sure
The plan is indeed to provide European Standard Edition pre-orders Head Start access on the 15th - one day earlier than North American players. Naturally, us being able to do so rest on the development on Sunday but we'll do our out most to make it so.

Regarding precise times: there are naturally plans for this, but we're not yet comfortable with sharing these as much can change before Sunday. I'll be poking my superiors with a stick until I get a go-ahead though!


-Magnus

[Skitzer]

Hello Magnus, I have a few questions if you have the time to respond.

1) Will there be more than 1 Open-RvR European Server at headstart/launch?
My friends and I wish to play on an open-rvr server, but we are unsure of how many there will be. If there is only one, we will be forced to play Core-RvR, we hate being in a crowded sever and prefer no more than " medium " populations.

2) Will the flash site ever be changed?
I will leave it at that.

3) Will there be any official EU Warhammer forums, or is this forum the best to use?
Just wondering.

4) You hinted at a big announcement - shall we be hearing about this today or later this week?
I have an inkling that this is some kind of compensation for the OB situation.

5) Will we be receiving an EU Server Forums List any time soon?

Finally, thank you foryour time - reading and answering our questions, it is greatly appreciated.

[Paragonn]

Magnus, can you also pwetty please try and get us some more info in regards to the opening of registration..i actually want to sleep this weekend and not have to worry that another terrible monday is ahead of us :(

Thanks for the info so far :)

[Stop It]

The plan is indeed to provide European Standard Edition pre-orders Head Start access on the 15th - one day earlier than North American players. Naturally, us being able to do so rest on the development on Sunday but we'll do our out most to make it so.

Regarding precise times: there are naturally plans for this, but we're not yet comfortable with sharing these as much can change before Sunday. I'll be poking my superiors with a stick until I get a go-ahead though!


-Magnus
Well, I will say this: if you manage to get the HS working on time for CE customers AND manage to get SE customers online a full day in front of the US customer, I will buy you a kitty.

It'll be a very cute kitty, so make it happen! :)

[w4rp1g]

I only have two questions, which are very high on my priority list.

1) Will we in europe have the same Realm War site as is deployed for NA and AU people (with server/guild/player stats and whatnot), and if so, will it be the same software, or a GOA bespoke system?

2) Given a positive answer to 1, will we get the Realm War site in time for Headstart, Release, or some time after?


I personally feel the realmwar site is as much a part of WAR as any other game system (using it heavily back in the days of DAoC where I played US servers.), so I hope you can provide some reassurance in this aspect.

Other than that, I am maintaining faith in your ability to pull off the smooth final release (even through the adversity), and hope everything goes well, so WAR gets the launch it so richly deserves.

Cheers

[Bubbapook]

Thanks for the info Magnus. I'm glad to hear you guys are working tirelessly to get the HS code center operational before sunday. I'm sure you don't need reminding of what's at stake here if GOA fails again at an even bigger hurdle.

As a couple have pointed out already, claiming any sort of confidence based on the 55,000 CE HS codes is also flawed because all the people with SE HS codes will try to validate them as well at the same time. Unless you plan on ONLY accepting CE codes on sunday, then the number of people you can expect is significantly more than 55,000.

I think I speak for all EU customers when I say please don't let us down again.

[wolfe]

Might be compensation for the Open Beta fiasco?


No it's always been the 14th for CE and 15th for SE. Maybe it was a miss print on the mythic one.

[Hesse]

The plan is indeed to provide European Standard Edition pre-orders Head Start access on the 15th - one day earlier than North American players. Naturally, us being able to do so rest on the development on Sunday but we'll do our out most to make it so.

Regarding precise times: there are naturally plans for this, but we're not yet comfortable with sharing these as much can change before Sunday. I'll be poking my superiors with a stick until I get a go-ahead though!


-Magnus

I would like to know why EU players time and money mean more than US (server) players? Why will they be recieving an extra day of HS play?

[dayloon]

I'm intrigued as to what this big announcement is which has been mentioned for the past few days

[Alex Hopkinson]

Do we know when on Saturday the Open Beta servers shut down? A period of the day would be fine (ie. morning/afternoon/evening). I'm just curious (as I'm sure others are) as to whether we'll get any gaming in after Friday night.

Having a day job, combined with the troubles, has left me with very little time to hit things with an axe. :)

[wolfe]

4) You hinted at a big announcement - shall we be hearing about this today or later this week?
I have an inkling that this is some kind of compensation for the OB situation.





My guess is 1 months free subscription.

[wolfe]

I would like to know why EU players time and money mean more than US (server) players? Why will they be recieving an extra day of HS play?


Coz we got 3days less open beta and 2 less PW's :D, Even tho we're supposed to get equal treatment. As in the wise words of IainC" Equal does not mean identical".:D

[Paragonn]

I would like to know why EU players time and money mean more than US (server) players? Why will they be recieving an extra day of HS play?

gee...lemme think...because we had to live through this week of open beta?

now shutit! at least we're getting SOMETHING unlike you americans that got 2 preview weekend...

unbelievable...

[grindae]

I would like to know why EU players time and money mean more than US (server) players? Why will they be recieving an extra day of HS play?

Waaaaaaa

And no not of the orc kind.

How many extra preview weekends did you guys get ?

[Rauko]

If Sunday is a failure and those who ordered the CE will not be able to play will the SE headstart remain on the 15th? So that CE and SE will be both hammering the server and starting zones?

[Hesse]

gee...lemme think...because we had to live through this week of open beta?

now shutit! at least we're getting SOMETHING unlike you americans that got 2 preview weekend...

unbelievable...

Yeah that's right. It's our faults that the authenticator worked on our end. Take it up with GOA and Mythic like in the huindreds of other whinning posts out there. Getting to start the "actual live game" earlier has nothing to do with fair compensation when it's at the expense of other players.

[peo]

I would like to know why EU players time and money mean more than US (server) players? Why will they be recieving an extra day of HS play?

Because if you pay in euros you pay about 50% more...
Is that a decent answer to why "our" money "means" more?

[Paragonn]

a bit of advice Hesse...dont pick a fight here...you'll lose...400 pages of pissed of EU people vs. you...

[wolfe]

Yeah that's right. It's our faults that the authenticator worked on our end. Take it up with GOA and Mythic like in the huindreds of other whinning posts out there. Getting to start the "actual live game" earlier has nothing to do with fair compensation when it's at the expense of other players.

Yes and this way GOA partialy pay us back for their mistakes. As you say "take it up with Mythic".

[Prenlee]

Lets keep this on topic and not feed the troll

[wolfe]

Lets keep this on topic and not feed the troll

My guess he wants to be the first player in the world to get 40/80. So his name gets remembered somewhere. Obviously at a dissadvantage now.

[Garthilk]

Ignore the trolls folks,

Remember burning trolls while fun, often leads to secondary burns. :|

[Paragonn]

it is super exciting though :D

only 5 more days to WAR :p although i am holding back my excitement just in case headstart launch goes south :(

but i'll have to speed up my preparations :D

[Shala]

Shala, tried using the key in IE and not FF ? Usually it gives that error for FF users.

Yeah, I've tried IE and FF but you're right that I was quoting the FF error message (FF is my preferred browser!). Just tried again in IE: "This key is not valid."

I know these things never run smoothly, so I'm prepared to be patient, I just hope that HS goes better.

Makes me wish I'd gone in for the free OB key giveaways but I had one already (and had no idea it wouldn't work) and one was enough for me!

[yoho]

My guess is 1 months free subscription.

bit excessive (even for the huge f**kup) 1 week tops free id have guessed (if it is free subs)

[Storak]

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.

i would NOT call an attempt to avoid the exactly same mistake to be the peak of what is considered "learning" these days.
it looks like you have 2 and1/2 more days. you guys should hurry up....

With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

We know many are worried about the Head Start after this last week, and I understand this completely. Nothing we can say will redeem this worry (although I personally believe things will go a lot smoother). Hopefully, our actions will speak for us on Sunday.

i don t have high hopes.

there still is no account centre working.

information flow is still extremely rare and vague.

we still do not know, what caused the problems on sunday. we still do not know why the decision was made to start accounts last sunday, and who made that decision.

we still have not heard a word on compensations.

actually it will be pretty difficult to botch head start. the numbers are pretty low,and you actually already HAVE al required informations from us. so all you need to do is to KEEP our account data, and copy paste it in, when your systems break again.

i still have serious doubts about HS though.

[Knuckles10]

Ignore the trolls folks,

Remember burning trolls while fun, often leads to secondary burns. :|

Lol, good point!

xD

[Hesse]

Ignore the trolls folks,

Remember burning trolls while fun, often leads to secondary burns. :|

I'm not trolling. I asked a legitimate question as to why EU would get an extra day of HS?

[grindae]

I'm not trolling. I asked a legitimate question as to why EU would get an extra day of HS?

The question to ask is why the US is getting one less day.

Nothing has changed for the EU start dates, it seems its just the US that have changed their dates. Why not direct the question to Mythic instead of Goa ?

[Kolath]

Please re-direct me if this information is already available.

How many roleplay servers will there be at the Headstart?

[Utopian238]

I'm not trolling. I asked a legitimate question as to why EU would get an extra day of HS?

NA player here and I have admit I have been glued to the EU/GOA fiasco like a child watching a train wreck.

We have been able to Beta test 2 weekends in a row, they haven't. They've had to sit there watching our beta videos on youtube while we got to play. Granted beta testing is intended to help Mythic get bugs worked out, but it's still a tremendous let-down for the EU guys.

So if the European guys see a little extra affection sent their way from GOA in the next few weeks, I say they definitely deserve it. Shut it and enjoy all of the bonuses that Mythic has already and will continue to provide us.

[Stardawn]

1) Will we get a server names list before sunday ?

I'm trying to coordinate a guild installation, that would be very helpful.

2) Will I be able to choose the game language freely and how ?

I have language problems with my EU beta client. I live in France, I want to play in english on an english server. Currently, I'm on an english server but half the game text is in french.
Even better, I tried an italian beta server , got some text in french, some in italian, some in english...

[Itarrow]

I'm not trolling. I asked a legitimate question as to why EU would get an extra day of HS?

OK, this is my prediction.

Due to all the EU OB problems, a lot of Europeans will migrate to US Mythic managed WAR.

Due to one day less of Headstart, a lot of Americans will migrate to EU GOA managed WAR.

In a few months, WAR in Europe will be populated just by americans, while WAR in the US will be populated just by Europeans.

Wait for some weeks and realize I'm so full of rightness.

[Igneus]

Quick question :

Will we be able to use same accounts we use in Open Beta by adding the Early Access Key or we will have to create new ones?

[Kazgut]

What I am dying to know is if the proposed grace period for the game still stands, I am gonna be really really pissed off if I can't play during release because I had to order my game from Sweden thanks to GOA's poor handling of the Collector's edition distribution.

[Errtu]

I have few questions about the actual launch at 18th,

1. Can we use the same account that we created for the OB to play or do i have to make new?

2. is the beta client useable at lauch or do i have to install game again and patch it?

3. what is the meaning of life?

soz if these have been answered before but i haven't seen info about this yet.

Cheers

[Khaardun]

Darnit! And I am heading to Games day on the 14th! XD

Oh well if I see Iain and Magnus there I will most likely pesture them and hold them up for ransom :rolleyes:

But any ways I am looking forward to this 'big announcement' even though the OB situation was quite frankly SNAFU (even though I am an eldar beta tester) I am still gonna look forward to what GOA has to offer to us.

[Tiritos]

I have few questions about the actual launch at 18th,

1. Can we use the same account that we created for the OB to play or do i have to make new?

2. is the beta client useable at lauch or do i have to install game again and patch it?

3. what is the meaning of life?

soz if these have been answered before but i haven't seen info about this yet.

Cheers

1. Just HOPE so, not sure tho, but should be doable.

2. They have said several times than we will be able to use the beta client for release, just patching it a bit here and there.

3. Good try, keep going :P

[Jeronas]

1. Just HOPE so, not sure tho, but should be doable.

2. They have said several times than we will be able to use the beta client for release, just patching it a bit here and there.

3. Good try, keep going :P

Heh well I wouldn't mind if they prune the database and that we have to create a new account this weekend.

Because of all the mess this week, I couldn't create an active account with my prefered credentials and email address.

Jer

[Mortuary]

Gladly,

1. We've previously announced that we'd open the registrations for Head Start on the day it opens. In response to this week's events we are working very hard to enable registration before the 14th. I've yet to see this confirmed, however. I'll get back with an update as soon I can.

With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

-Magnus

What concerns me is that while only 55,000 CE copies were sold I can't see the load being any lighter than last Sunday. Regardless of whether or not you have a CE code as soon as the system opens everyone with a code for either CE or HS will be swamping the system trying to get their codes inputted.

Hopefully this will go better given the rather harsh lessons learnt last Sunday.

[Shala]

Shala, tried using the key in IE and not FF ? Usually it gives that error for FF users.

Hey, I can now log in to the site (login is up on FF and IE), which is an improvement. So I either didn't have or do not now have any password issues. :)

It still doesn't like my OB key, I've tried re-entering it and am waiting for the email but the patcher says no.

Anyway, it looks like things are getting better. :)

*thanks GOA for their efforts to date*
*keeps fingers crossed that her OB, HS and item keys will work*

[Stop It]

Hey, I can now log in to the site (login is up on FF and IE), which is an improvement. So I either didn't have or do not now have any password issues. :)

It still doesn't like my OB key, I've tried re-entering it and am waiting for the email but the patcher says no.

Anyway, it looks like things are getting better. :)

*thanks GOA for their efforts to date*
*keeps fingers crossed that her OB, HS and item keys will work*

Wow, the log-in is back, and it worked INSTANTLY!

GOA, you may have cracked it, finally, good job.

[scottyuk]

I won't get excited untill my key has been validated!

I still can't join the beta :(

[Intrigues]

Just wondering if a SE key will suffice for a CE headstart key, as i got screwed by the european partners that sell CE's.
Wont "seriously" play head start if that means that i can start over after it is over.
Also i think its ludicrous that SE people basicly get all the advantages CE people got(except the sweet goodies)

[Shala]

I won't get excited untill my key has been validated!

I still can't join the beta :(

Yes, it still hasn't validated my OB key. :(

[Mephane]

With many tough lessons learned from the Open Beta launch, we have high hopes for the HS start. Also, to be frank, it will be a bit easier on our servers. 55 000 CE copies were sold. Even if every single one of them is ready to join on Sunday, the load on our servers will still not be as heavy as last Sunday.

You are wrong. SE-PO customers would like to register their keys, too, and you can imagine the outrage if you even dare to not open their registration *before* the 15th - which would overlap with CE-Headstart!

[Storak]

I have language problems with my EU beta client. I live in France, I want to play in english on an english server. Currently, I'm on an english server but half the game text is in french.
Even better, I tried an italian beta server , got some text in french, some in italian, some in english...

truth.

quest texts are a wild mixture of German and English for me as well. and the servers proposed to players do NOT get checked for his nationality or language choice (entered during account creation)

a friend of mine thought that the orcish was a bit strong in quest texts, until he realised that he was on an Italian server..

basically there is plenty of evidence, that most things that GOA is responsible for, are not finished. this is in stark contrast to their claims, that they are well in schedule!

well, one of the less important contradictions between their words and deeds...

[telzek]

Please provide us with a server list so we can start organizing!!!!!!!!!

[Archangeld]

Yes, it still hasn't validated my OB key. :(

Once you entered the key you should be able to patch and play.. at least after a few minutes. They already said on many occassions that you don`t need to wait for a confirmation mail.

[Amaya]

Can CE people register codes at gamesday with the GOA staff? would be annoying to not be able to register codes by going gamesday. Are you still having shirts? Goody bag? I'm so optomistic even tho I couldn't sign my ce up to beta.

[scottyuk]

Trust me, I’m not waiting for my email to log in, I’ve been trying periodically to log in, but it won't let me in!

I now have 3 valid accounts and all 3 are on different email accounts (1 being hotmail, I’m not that confident on that one). And I’ve registered my CE beta code with all 3, and none of them are letting me patch!

I’m not sure what else I can do…apart from give up :(

[scottyuk]

Well, the emails are flooding in now, and they are all saying that my key in invalid :confused:

I've tried different combinations of O's and 0's and that hasn't worked, my key is a little smudged, but its not that bad, and i sure i'm inputting my key in correctly!

Anyone got any spare keys? :D

[Paragonn]

try starting WAR and patching...someone wrote earlier that they got an email saying their key was rejected, but that he could patch and play.

[scottyuk]

try starting WAR and patching...someone wrote earlier that they got an email saying their key was rejected, but that he could patch and play.

I still can't patch :(

So close yet so far....very frustrating!!

[votedemocrat]

All I have to say is WoW. Things really are tense. Everyone needs to take a step back, both users and engineers. Even the posts by the department heads are frazzled. As users, all we should expect is a good game - leave out the drama.

[Shala]

Well, the emails are flooding in now, and they are all saying that my key in invalid :confused:

I've tried different combinations of O's and 0's and that hasn't worked, my key is a little smudged, but its not that bad, and i sure i'm inputting my key in correctly!

Anyone got any spare keys? :D

No spare keys here, I'm afraid but I think what I thought was an "O" towards the end of my key is actually a "D" (even though it looks nothing like the D on the HS line below it).

I'm now patching. Maybe it's worth trying a few different combinations of possible confused letters. Worked for me (well, I'm at the patching stage, hopefully I can get in the game too!).

[Shala]

I am now patching! :) Thanks to everyone for all your help.

The password retrieval gave me access to my account. :)

I tried different combinations of the more dubious letters in my Open Beta key (is that an O or a D?) and something seems to have worked.

Still, the email confuses me slightly, is this what everyone got?

Your CD-Key has been correctly registered. It also gives you access to the following components which have been activated:

Open Beta Licence
Open Beta period (07/09/2008 to 13/09/2008 included)

Certain components could not be activated because they are incompatible with your account. We would like to advise you that those keys can be used to activate products on another account.

The WAR Team

[sealand]

Hey magnus!

I got one question.

Is it possible to activate and SE version of the game on 18:e when i have a CE Headstart key?
I got a CE pre-orderbox from EBgames but they boked me for an SE edition.

I dont think Im the only one who is in the same situation.

Thx!

[uktitan75]

I dont think the folks at www.play.com know the HS starts on the 15th, they aint even releasing the headstart codes untill the 15th Sometime!

[Archangeld]

A small question (for Magnus or any other CM who comes across) if I may:




Will we be able to edit our account details (incl. Email, and ofcourse the rest of the details)? And if so - When and how?




Thanks :)

[Sincx]

When will the servers which will be available for the CE Headstart be announced ? Would help greatly to know the list so guilds and alliances can work out where they wanna go.

When will we be able to activate and register our Headstart codes, and our codes for the bonus ingame items ?

If you get bonus character headtypes it would be nice to have them available before you create your character with which you proably be playing the coming....years ?

2 days away now from LIVE launch, wish GOA best of luck with their epic quest and hope they can produce alot of happy customers.

[Zaphira]

When will the servers which will be available for the CE Headstart be announced ? Would help greatly to know the list so guilds and alliances can work out where they wanna go.

When will we be able to activate and register our Headstart codes, and our codes for the bonus ingame items ?

If you get bonus character headtypes it would be nice to have them available before you create your character with which you proably be playing the coming....years ?

2 days away now from LIVE launch, wish GOA best of luck with their epic quest and hope they can produce alot of happy customers.

They announced them last night.

WARHAMMER ONLINE - Launch Servers Revealed!
At long last, we are proud to present to you the list of European servers which will be available when WAR is unleashed on September 18th. As more and more players join WAR, we will open up additional servers, not included in this list. Also, please note that these are the servers planned for launch – some of these will not be available during Head Start.
Guilds, alliances – the time has come to muster your forces and lay out your strategies, for WAR is coming!
Below are the European English servers, organised by rule set.
Core
Axe Bite Pass
Karag Dron
Karag Orrud
Karak Eight Peaks
Karak Ungor
Karak-Azgal
Karak-Hirn
Karak-Izor
Karak-Norn
Karak-Vlag
Karaz-a-Karak

Open RvR
Dragonback Mountains
Eltharion
Finuval Plain
Mount Silverspear
Sea of Dreams
Shifting Isles
Tiranoc

Role-Play
Burlok
Makaisson

Open RvR Role Play
Alarielle
Ellyrion

See a full list of European servers here (http://img.war-europe.com/syndic_img/news/Serverlist_EN.html).

But no mention of when we can put our HS codes in... getting nervous :confused:

[Sincx]

some of these will not be available during Head Start.

Mm still cant pick server due to this m8 ;)

[Demothios]

Uhmm... I have a technical question about that head start. I pre-ordered the standard edition from EB games in Denmark. Does head start mean I can go down in the store on the 15th, and pick up my copy of WAR (as in a physical box with cd's and stuff), bring it home, install it and play it?

Because judging from I see on my reciept, there appears to be no codes, unless the code is my customer number or the order number? :confused:

[Gozu]

Stil waiting for my HS key from D2d.. awesome:)

[gwendo]

Just a clarification question. I assume we don't have to create new accounts when entering the headstart code. I assume the Full account center will have capabilities for handling these extra codes (HS and items). Am I correct in assuming this?

[JediDG]

After the debaucle with the Beta, I'm getting twitchy already.

Do we know when they're being shipped? It's the 12th today and no sign of the codes as yet.

DG

[Kroger]

ive just got my HS code from Game.

However the question now flips to when can we put these in and not mess anything up?

I dont want to put it in and it get voided but in the same instance i dont want to try on the 15th only to have the same scenario as OB where it bombed from too many people trying to get register and what not at once.

It would make sense this time to have the keys accepted AHEAD of the actual date...

Can anyone in the power of GOA let us know plz...

[Mangrol]

I pre-order a CE box, but got no keys. It turned out that the store gave away the codes for free to customers, the HQ told them to do that :(

So I have hunted my CE key now for some weeks. Called everyone including EA Europe. They told me that people that got the wrong CE key, can start the game on Sunday, but they must enter a valid CE license key (shipped with the CE box) when the game is released, they can't use a normal edition key. If they don't, they CE key will be waste for nothing.

The funny thing is that I contact the HQ of the owner of the game stories, the HQ was in US. I explained that I didn't got the key because of the mistake the game store had done.. They sent me a CE key, but for US. So now I have a CE key that is useless for me. I wonder, if there is anyone out here that has by mistake got a CE pre-order box and don't have the CE box. If that is the case, I would be happy if someone could give me the code, or at least go back to the store and return the codes to the store so people that have a pre-order of the CE will get it (I'm too stupid to believe that people will actually do this, even if the key are useless for them). It's so frustrated to know that ppl have a CE code, they can't use and some don't got it because of a stupid mistake.. the store I pre-order my game from is EB Games/Gamestop.

[newsinisa]

GOA open account management for prestart users, to enter prestart codes or you will have same failure as with open beta registration, did you not learn anything?

[redrob]

So is there anyone left at all that has an ounce of faith in GOA not to screw up the headstart?

[Drev]

So is there anyone left at all that has an ounce of faith in GOA not to screw up the headstart?

Hi

10 chars!

[Lucid80]

not being up to date with all this internet jagon, what the hell is 10chars?

[Cruniac]

a post cannot be shorter than 10 characters so if you just wanna say "lol" you have to write some more text to make the post valid.. :)

[Chibito]

So it's Sunday, in here at least, still no time on when it'll start? I'll go ready some torches for you guys. You might be needing them soon.

[Chibito]

Uhmm... I have a technical question about that head start. I pre-ordered the standard edition from EB games in Denmark. Does head start mean I can go down in the store on the 15th, and pick up my copy of WAR (as in a physical box with cd's and stuff), bring it home, install it and play it?

Because judging from I see on my reciept, there appears to be no codes, unless the code is my customer number or the order number? :confused:You should be getting a Preorder box with a piece of paper with the codes on it, at least I got that with Collector's Edition, no install CDs yet, I'd imagine you need to download the client from war-europe.com

[Grungi]

Yeah, my guildmates who pre-ordered the Standard Edition got a special "pre-order box" with their Open Beta, Live Headstart and Bonus Items codes inside. If you didn't, I'd have a word with where you bought the game from 'cos without 'em you'll miss out on the SE headstart tomorrow.

[CardinalSINS]

To CE Owners:

We were told we would get more 'heads' to customise our characters with.

This morning I first registered my CE then the bonus ingame items

If they don't authenticate these codes, is it safe to assume we would have to create a second character with the new heads when they come 'live'?

Also if they are able to do it intime, will the new heads already be 'uploaded' ie already in the character creation interface for us to use?


Thanks

[Corban]

Ive been in the beta since last monday and the beta itself seemed to be more than decent, however i had the same problems everyone else did getting into it.

My particular problem was that i got the email saying

Greetings,

Your code hasn't been registered. Click here to view the reason. (http://www.war-europe.com/?error=7x02)

Now i read on these forums to just try logging in and well what do you know it worked and i used that all week without any problems.

However i tried to register my CE headstart code last night , no problems entering and no problems with the site , but i have recieved the same email again instead of the confirmation one i was hoping for , clicking to find out the reason doesnt work ofc :P.

Has anyone else experienced this ?

[yoho]

if (iirc) you register the item code and it isnt validated before you create your character theres an option to "respec" your head at a later date. Also it is only valid for one head so choose wisely!

how it all works, no idea - thats just what i can remember

[Lenneth]

When are the servers comming up? we payed for a day of extra early access in eu, not half a day ^^

[Asacron]

When are the servers comming up? we payed for a day of extra early access in eu, not half a day ^^
I'm eager to know aswell. "In the afternoon" is very wide... There's a huge difference between 13:00 and 18:00 :p

[Korg]

When are the servers comming up? we payed for a day of extra early access in eu, not half a day ^^

"Sunday afternoon", so have patience.

[Grungi]

To CE Owners:

We were told we would get more 'heads' to customise our characters with.

This morning I first registered my CE then the bonus ingame items

If they don't authenticate these codes, is it safe to assume we would have to create a second character with the new heads when they come 'live'?

Also if they are able to do it intime, will the new heads already be 'uploaded' ie already in the character creation interface for us to use?

Thanks

The heads come with a code that will be in the CE retail box when you get it.

You WILL NOT be able to choose these heads during character customisation in the CE Head-Start today.
You WILL be able to change your characters heads to use the bonus ones after you enter the retail codes.

The Bonus In-game item codes that are in the Pre-Order box are for the portable camp and the special jewelry.

[Zaphira]

Anyone else find the huge User Agreement and CoC really annoying, having to agree everything single time you enter the game :/

Want happened to you agree and then it never came up again till either -

1.. changes are made in the agreement /CoC.

2.. you create a new chatacter.

Does anyone ever read these things anyway??? scroll down click agree and play.
It not like we have a choice if you want to play, so by playing the game we are agreeing to it anyway.

Is out fault if we don't read it and get banned or whatever for breaking it.

[wicedark]

whan are the server up and whan can i use my code for my bonus


and i need a guld to whan i go and play

[Zaphira]

whan are the server up and whan can i use my code for my bonus


and i need a guld to whan i go and play

You can enter your code for items now, using same method as the HS code, your get an email to say its activated your items.

ETA on servers..Sometime Thisafternoon

[wicedark]

thanks for the help

[wicedark]

where do i get my bonus in game