[US Herald] - Immediate Server Maintenance - All Servers

[Garthilk]

From the Customer Service category we have: Immediate Server Maintenance - All Servers

Please Note: We recreated this posting to keep this developing article on the front page for your convenience. Thank you!

Status: Down for Maintenance

Greetings!

The servers will be coming down very shortly for immediate maintenance to allow us to investigate a potential problem and apply any needed corrections. We thank you for your patience as we work to improve your playing experience.

Please check this post for updates, thank you!

Update - 4:51 PM EDT: Due to the login strain on Abhorash, Tyrion, and Todbringer we are currently bringing up all remaining servers, however, Tyrion will remain offline. Additional downtime may still be required should additional maintenance become necessary. Thank you!

Update - 4:20 PM EDT: We apologize for this late update as we were gathering more information for you. Currently Abhorash, Tyrion, and Todbringer are coming online as we want to stress test the servers before bringing up the others. Please feel free to login and provide your assistance.

Additional downtime may be required, however, we anticipate we will be able to bring up all additional servers shortly if the test is successful. Thank you for your help and cooperation!

Update - 2:20 PM EDT: We're continuing to work on a solution to the current downtime. At this time we have no ETA. We will provide the next update at 4PM. Thank you everyone for your continue cooperation during this downtime as we work to provide you with a better playing experience and prepare WAR for the world!

Source (http://herald.warhammeronline.com/warherald/NewsArticle.war?id=253)

[Unkown]

Ok not all the servers are up how come mine is down whens ironclaw gonna come back up? any one know?

[James_EAMythic]

Ok not all the servers are up how come mine is down whens ironclaw gonna come back up? any one know?

I've let the team know and we're looking into it. We'll have it up as soon as we can, thanks!

[Unkown]

Ahh your great tyvm i wasnt sure i posted in the right spot thnx a bunch.

[Apollo]

Im getting a patching error whenever I launch the patcher, i have everything installed and I was playing yesterday, im just wondering if the error has anything to do with the maintenence?

:)

[Monsterinc]

Both servers appear now on the server list but are greyed out. thye might still be booting.

will try in another 5 mins.

[Torgen]

Isle of the Dead just crashed.

[Monsterinc]

Still no luck with the Oceanic servers........

will keep trying for abit then im going back to bed

[Monsterinc]

Back up and back in !!!!!

[The Boss]

any special reason crag mere drops off every 4 mins or so

[Unkown]

Also wanna report 2 things idk if they took out the report bug selection in game i dont see it and the count of the player you have on the select a server is also not showing the count.

also ironclaw still not up =/ darkland is of the oceanic server tho just letting you know i'm playing on other realms to pass the time while iw ait ty

[James_EAMythic]

Bug reporting is now done via the help menu you can press "H" or click the ? (question mark) at the top of the screen to access it :)

And we're aware of Ironclaw's status and are working to get it back up, there's a post on the WarHerald concerning the Oceanic server status, I'm keeping that updated as I can.

Thanks!

[Unkown]

Thanks james your a great help.. maybe i should of read the patch notes huh? :P do keep us in touch with it thnx again.

[Deepweb]

Is Helbrass experiencing difficulties as well?

Your game hard crashes my PC every single time I try to login now.
It ran perfectly up until the last patch or two, now I am lucky if it runs
at all.

I certainly hope this is fixed, I expect a working game at launch!

Keep up the hard work!

[Easyryder]

Bug reporting is now done via the help menu you can press "H" or click the ? (question mark) at the top of the screen to access it :)

And we're aware of Ironclaw's status and are working to get it back up, there's a post on the WarHerald concerning the Oceanic server status, I'm keeping that updated as I can.

Thanks!

James,

As of now, Crag Mere is the only server down. Any ETA on when it will be back up? Thanks in advance

[Zeiffer]

I was just trying to log back on to it and it wasn't even listed on the realm list. :(

[Tilly]

James,

As of now, Crag Mere is the only server down. Any ETA on when it will be back up? Thanks in advance

It's been down over 2 hours now while all the other servers are up and will be down for quite a while. :(


Update - 10:00PM EDT: We estimate Crag Mere will still be down over several hours. We have a fix in the works to correct this issue and those that players are experiencing on other servers as well as improve stability. We will provide another update in 2 hours at 12:00AM EDT. Thank you for your cooperation!

http://herald.warhammeronline.com/warherald/NewsOverview.war

[James_EAMythic]

I've just updated the Herald Status post.

It will be a few more hours while we develop and test a fix we currently have in the pipes.

I'll be providing another update at Midnight Eastern.

Thanks all, your patience is appreciated!

Edit: And thanks for linking Tilly :)

[Zeiffer]

Thanks James.

As long as it helps the overall game, I don't mind not being able to play there for a bit.

[Tilly]

I've just updated the Herald Status post.

It will be a few more hours while we develop and test a fix we currently have in the pipes.

I'll be providing another update at Midnight Eastern.

Thanks all, your patience is appreciated!

I vote that anyone who plays on Crag Mere and didn't get to play get to play on the same day the CE's do! :grin: